Assistant General Manager Jobs

Assistant General Manager

Chicken N Pickle, the hottest new entertainment concept in town, is looking for top restaurant talent. Our brand is that of a rambunctious, multi-generational family that works hard and plays even harder. We are driven to provide our employees with a supportive, meaningful work environment by bringing all voices to the table and providing opportunities for mentorship with career growth. We are looking for individuals to help grow our concept. If this sounds like you, we want to hear from you!

As an Assistant General Manager you will support and lead all aspects of our business including Pickleball operations, Catering, Events and restaurant service, especially in the absence of the General Manager. You will support the development of the team, support development of high-quality food and drink menus and motivate our staff to provide a quality guest experience. The Assistant General manager is responsible for maintaining the restaurant’s revenue, profitability, service metrics, property and quality goals. You will ensure efficient restaurant operation, as well as maintain production goals, productivity, efficiency, quality and customer-service standards To be successful in this role you will need to be able to remain calm in a high volume environment, have strong problem solving and communication skills and a willingness to learn many restaurant systems.

Assistant General Manager Responsibilities:

● Embody Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity and Quality

● Demonstrates and supports a culture of diversity, equity and inclusion

● Coordinate daily Front of the House and Back of the House operations

● Supervise and evaluate department managers

● Hire and terminate teammates, with department managers

● Deliver superior service and maximize customer satisfaction

● Respond efficiently and accurately to customer complaints

● Regularly review product quality and research new vendors

● Oversee staffing levels and Cost of Goods

● Appraise staff performance and provide feedback to improve productivity

● Ensure compliance with sanitation and safety regulations

● Manage restaurant’s brand and manage ways to improve it

● Control operational costs and identify measures to cut waste

● Create detailed reports on weekly, monthly and annual revenues and expenses

● Promote the brand locally through community and restaurant events

● Recommend ways to reach a broader audience (e.g. discounts and social media ads)

● Train new and current employees on proper customer service practices

● Implement policies and protocols that will maintain future restaurant operations

● Promote continuous skill development through online courses, coaching and training programs

Assistant General Manager Qualifications:

● 5+ years of full-service, high volume Manager experience

● Bilingual preferred

● Knowledge of Food Safety, liquor requirements and quality standards

● Understanding of and drive for financial accountability

● Extensive food and beverage (F&B) knowledge, with an understanding of ingredients and dishes in a restaurant or catering organization.

● Familiarity with restaurant management software, like HotSchedules, Point of Sale and accounting software. Acute financial management skills

● Strong leadership, motivational and people skills.

● Perform in an active, fast paced, indoor and outdoor venue, during inclimate weather, with flexibility to work during evenings, weekends and holidays

● Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

● Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

● Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Problem solving, computer literacy and decision making skills

● Food Handler and Liquor Certification

Benefits:

Competitive Pay

Medical, Dental & Vision Coverage

Life Insurance

401K with company match

20 days Vacation time

Discounted dining

Pet Insurance

Maternity and Paternity Leave

Charitable Match

4 Paid days to Volunteer

Relocation opportunities

September 7th- Employee Appreciation day!

Closed Christmas Day!