Application Engineer (Entry Level)

REMOTE (US/Canada Residing people only, with work permit) Patterned Learning – Application Engineer (Entry Level) , FULL-TIME, Salary $70K - $80K a year & minimum 1+ years of work experience.

About us: The Future of AI is Patterned, a stealth-mode technology startup. Top investors include Sequoia and Anderson Horowitz, founders from Google, DeepMind, and NASA and we’re hiring for almost everything!

Position Summary

An experienced application engineer, you will be confident working in Life Sciences to successfully deliver our solution to the delight of customers. Deep knowledge of LIMS, ELN and SDMS products and their application within the Laboratory setting are essential for success with a goal of becoming an expert in the configuration and deployment of Patterned Learning products.

Essential Responsibilities include the following: (Other duties may be assigned.)

• Train customers on the configuration and use of the Patterned Learning products
• Configure the Sapio products to meet time, budget, quality and customer success criteria.
• Work with the Patterned Learning team to develop and deploy solutions for the customer.
• Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project.
• Support customers in the subsequent implementation of the configuration
• Work closely with the customer to understand the business requirements and processes.
• Follow Patterned Learning agile deployment methodology.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• A Degree or equivalent in Computer Science
• Preferred: knowledge of one or more of GWT, MySQL, Oracle, Tomcat, Linux, AWS
• 1+ years of Life Sciences experience working within a Lab (preferably introducing new IT solutions)
• 1+ years of experience with configuring either LIMS or ELN or similar software.

Required Skills & Abilities

• Problem solver
• Self-starter who is happy to learn from colleagues.
• Highly respected and trusted by the customers you work with
• Great communicator
• Strong programming skills with detailed knowledge of Java
• Strong analytical, problem solving and fact-finding skills.
• Determined and persistent

Special Benefits You Will Love

• 401(k) with up to 2% employer match
• Health, vision, and dental insurance
• Flexible vacation, paid holidays, and paid sick days

Schedule: 8 hour shift, Monday to Friday , Time: Flexible, Job Type: Full-time

Note: Freshers are highly encouraged to apply.