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Related keywords
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- Referral Admissions Coordinator
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Company | Lynn Care Center |
Address | Front Royal, VA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-05-10 |
Posted at | 1 year ago |
Maintain a desired census and waiting list, communicate with the community, travel, speak before groups, solve family problems, complete, and maintain admission records and documents, and work with referral agencies, organizations, and institutions.
- Knowledgeable and proficient in the use of computer and business software.
- At least 2 years of experience in Admissions and Public Relations.
- A genuine interest in the residents, families, and employees.
- Public relations and community awareness skills.
- Formal and/or on the job training in the performance of Admission Director.
- Represent the center to the community in a professional manner and in a coordinated effort with the community relations team. (i.e., ongoing public speaking engagements, visits to hospital discharge planners, physicians, and insurance case mangers ;).
- Participate with insurance contract negotiations and assist in pre-admission cost out analysis of managed care and PPS referrals, as necessary.
- Maintain an 80% conversion rate from referrals to admissions. Achieve and maintain 90% or more occupancy at all centers or meet or exceed census budgets.
- Complete and provide census report daily to President and Administrator and any other designated personnel.
- Respect the confidential nature of information obtained and to divulge such information only to authorized personnel.
- Focus community relations on those segments of the community most likely to have a need for the services of Blue RidgeNursingCenter.
- Meet with Administrator daily to communicate on current admissions, discuss expectations and results of efforts made.
- Maintain a good professional rapport with all staff members at NursingCenter including members of Community Relations teams and others relevant to the position.
- Maintain close personal contact with all referral sources.
- Coordinate and participate in NursingCenter events as appropriate (i.e., health fairs, family dinner, etc.).
- Present centers in a positive manner to educate the public and the professional healthcare community in all aspects of the services provided.
- Keep current on competitor activities.
- Dedicate no less than 75% of working hours to direct interaction with the market community promoting services NursingCenter.
- Interview applicants for admission and acquire necessary information and
- Handle financial arrangements related to admission.
- Conduct tours of the facility and grounds for potential residents, families,
- Follow-up on inquiries and maintain current and active waiting lists.
- Maintain professional confidentiality.
- Lecture before groups relative to health-care services available.
- Attend and participate in in-service educational programs particularly those that relate to the psychosocial needs of the elderly, community resources, and admission requirements (Title XVII and Title XIX), etc.
- Develop long-range and short-range marketing plans, establishing goals and objectives.
- Act as a liaison with discharge planners.
- Participate in quality assurance programs.
- Prepare in conjunctions with Residents’ Account Manager, daily and weekly reports, and monthly and annual summaries of admissions, discharges, sources, classifications, lengths of stay, etc.
- Travel and conduct one-on-one or other external community relations activities.
- Effective time management.
- Effective verbal and written communications skills.
- Must be able to speak the English language in an understandable manner.
- Must be in good general health and demonstrate emotional stability.
- Must be able to relate and work with ill, disabled, elderly, emotionally upset and at times hostile people within the facility.
- Must function independently, have flexibility, personal integrity, and the ability to work effectively with resident, personnel, and support agencies.
- Must be able to cope with the mental and emotional stress of the position.
- Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be met.
- Must be able to move intermittently throughout the workday.
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