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Admissions Support Coordinator Jobs

Company

ECPI University

Address , Virginia Beach, 23462, Va
Employment type FULL_TIME
Salary
Expires 2023-07-27
Posted at 10 months ago
Job Description
Overview:

This position is based out of our Virginia Beach, VA campus location.


Transform your Career at ECPI University

Since 1966, ECPI University’s dedicated employees have worked tirelessly to help students achieve their goals via hands-on training and career-focused education. Our employees are dynamic, caring professionals ready to make a difference in people’s lives.


With your hard work, ECPI University will provide full-time employees with great benefits including:

  • Our Tuition Scholarship program is eligible to employees and their immediate family members after 90 days of employment.
  • Additionally, you will work alongside talented professionals to help our students change their lives through education.
  • Competitive compensation & benefits plans including 401(k) participation with potential annual employer contributions.

If you are seeking a stable work environment, comprehensive training, personal and professional growth opportunities, and job satisfaction knowing your work makes a positive difference in people’s lives, we would love to hear from you and discuss the opportunity.


ECPI University’s Admissions Support Center is seeking out-going, goal- oriented and motivated individuals to join our Admission Support team. The Admissions Support Coordinator (“ASC”) will assist in scheduling and proctoring pre-enrollment assessments to prospective students. Also, the ASC will create and maintain assessment scores, provide timely reports to senior management and will update student records in an efficient, professional and supportive manner.
Responsibilities:
  • Adhere to a strict code of ethics and comply with all ECPI University policies and procedures, state and federal laws and accrediting body regulations.
  • Communicate with the ECPI Admissions Advisors to schedule prospective students with pre-enrollment assessments and provide assessment results when requested.
  • Maintain accurate and complete records of all contacts and activities of prospective students.
  • Provide excellent customer service to prospective students through consistent and effective outreach and follow-up.
  • Other duties as assigned.
  • Demonstrate knowledge of University programs, policies and procedures.
Qualifications:
Education/Experience:
  • Must have experience creating/maintaining Microsoft Excel spreadsheets and Microsoft Access databases
  • Experience in customer service, including appointment setting and commitment to follow-up skills.
  • Data base entry and reporting or CRM system experience.
  • College degree preferred.

Skills/Abilities:
  • Ability to utilize professional knowledge and perspective to relate to new and prospective students, establish rapport and add to the student experience.
  • Effective computer skills.
  • Ability to work flexible schedule including nights and weekends.
  • Excellent oral and written communication skills.
  • Demonstrated ability to work effectively both independently as well as part of a team.
  • Excellent customer service skills Proven ability to excel in a high volume telephone and customer service position.

Equal Opportunity Employer/M/F/Disability/Vet.