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Company | Eagle Point Software |
Address | Dubuque, IA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-09-29 |
Posted at | 8 months ago |
Provide bookkeeping and professional administrative support to ensure efficient operation of the company. Responsibilities Provide administrative support to multiple departments including but not limited to: Accounting/Bookkeeping Invoicing Accounts Receivable and Accounts Payable Sales Tax Processing Month End Processing Sales Answering customer questions, providing information, processing orders and addressing complaints Trial/Pilot Set-up Set up new Partner Accounts Manage/Work Small Account Subscription Extensions Assist Business Development Managers & Partner Managers as Needed Content Development Manage the Content in our e-Learning/LMS Platform called Pinnacle Series Work with Content Developers to Edit and Translate Videos Work with External Content Developers Assist the Team Lead with Projects as Needed General/Operations Answer phones (via Microsoft Teams) Customer service (phone/e-mail) Order and manage office supplies Maintain office equipment Maintain miscellaneous Software Subscriptions Answer questions and provide support to IT Consultants Compile, maintain and update company records Keep office organized and efficient Distribute mail Assist HR with special events and projects Other duties as assigned Requirements 3+ years' experience in office administration and bookkeeping Associate Degree or equivalent Proficient in Microsoft Office Proficient in QuickBooks Online Excellent written and verbal communication skills Strong editing and proofreading skills Must have a quick learning curve for new technology platforms Effective communication and organization skills Attention to detail Ability to prioritize tasks and meet deadlines Ability to create and maintain efficient processes Content development (video editing) experience preferred but not required Experience using Salesforce preferred but not required Experience using Camtasia or similar program preferred but not required Understanding of SaaS business preferred but not required
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