Administrative Assistant / Dispatcher Jobs

Effective Air Inc in Glenview, IL is calling all personable and dynamic individuals to apply to join our amazing team as a full-time Administrative Assistant / Dispatcher!

WHY YOU SHOULD JOIN OUR TEAM

We are an established company that values our employees and their contributions. We pay our Administrative Assistants / Dispatchers a competitive wage of $16-$20/hr, depending on experience. Our team also enjoys great benefits, including employer-covered health insurance for employees and options for family coverage, dental, vision, a 401(k) plan, paid time off (PTO), virtual training, on-the-job training, profit-sharing, and bonuses. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!

About Effective Air Inc.

As the longest-standing HVAC company in Glenview, Effective Air has been delivering superior customer-focused heating and air conditioning services to our neighbors since 1940. Our mission is to promote our community's wellbeing by providing healthy air and water. We specialize in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings. Our entire company works hard to make our customers' experience with us hassle-free and enjoyable.

It's our outstanding team that makes us successful. We strive to find and employ great people who take pride in their work so they are happy in their jobs. In addition to competitive pay and excellent benefits, we have a small, personal work environment with fun parties and employee appreciation events. Each employee gets the opportunity to share their input and have their voice heard. When you join our team, you join a larger community that truly cares about its members. We believe in giving back, which is why we are deeply involved in efforts to fight childhood cancer, donating a percentage of our earnings to research and regularly creating volunteer opportunities for our team. We invite you to be a part of our mission to provide excellent service and improve our neighbors' lives!

ARE YOU A GOOD FIT?

Ask yourself: Do you have exceptional communication skills? Are you a self-starter? Do you live near the office? Are you a diligent worker? Do you take pride in a job well done? If so, please consider applying for this customer service position today!

YOUR LIFE AS AN ADMINISTRATIVE ASSISTANT / DISPATCHER

This HVAC customer service position offers stable, full-time work with a usual schedule of around 8:30 am - 5:00 pm.

As an Administrative Assistant / Dispatcher, you ensure maximum scheduling efficiency without compromising customer service. Most of your day is spent in an office environment on the phone or computer. Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to HVAC field technicians. Over the phone, you inform clients of arrival times and ensure that they are notified ahead of time about any delays. You also reschedule appointments as needed.

When it comes to scheduling HVAC calls, you do it in a way that provides prompt, convenient service and maximizes our field technicians' time and mileage. For each work order, you determine the types or amounts of equipment, vehicles, materials, or personnel required. At the end of the job, you close out tickets by debriefing technicians, collecting payments, and following up with customers to ensure 100% satisfaction. You enjoy meeting new people each day and playing an integral part in operations running smoothly.

What We Need From You

• Basic math skills
• Ability to learn new computer software
• Ability to speak English

If you can meet these requirements and perform this HVAC customer service job as described above, we would be happy to have you as part of our team!

Location: 60025