Account Representative, Brand Launch & Operations, Consumables

Description

Amazon is looking for a dynamic, driven, and creative Account Representative to join the Consumables team, which consists of the Grocery, Health and Personal Care, Pets, Premium Beauty, Mass Beauty and Baby categories. We are looking for an entrepreneurial, customer obsessed, and highly motivated New Account Representative to support strategic relationships at their infancy and deliver results for the organization’s selection growth goals.

As an Account Representative your primary focus area will be to own and improve the new Brand launch process. You will have the opportunity to build new Brand relationships by helping Brands build a strong foundation for their Amazon business through education of best practices, close support and troubleshooting, and collaboration with key Amazon internal stakeholders. In addition to this primary focus area, you will also own the subject matter expertise over a specific topic (e.g., catalog ingestion and defect prevention, operational excellence, Premium Beauty Brand integrity) and have an opportunity to contribute to the growth or improvement of that specific topic. Among other things, you can expect to leave this role with a greater understanding of the Consumables business, ownership over multiple new Brand launches, and experience project managing across a variety of teams both internal and external. From Day 1, you will have ownership over your Brand portfolio, and the ability to drive significant impact to the customer experience and the business.

By applying to this role, you will be considered for this position as well as four other equivalent openings (2326315, 2326316, 2326318, 2326319). Two roles will be dedicated specifically to Premium Beauty, while the other three roles will be focused on remaining Consumables categories.

Key job responsibilities

Key job responsibilities

• Develop a clear understanding of Amazon’s business models and become an expert in the use of Vendor Central or Seller Central
• Guide Brands through account setup, building a foundation for long term success on Amazon.
• Support strategic Brands operationally as they start doing business in Amazon’s Store
• Collaborate closely with internal stakeholders to deep dive catalog, operational, or other issues affecting Brand selection
• Prioritize and complete additional projects or SMEships while maintaining current portfolio of managed Brands.

About The Team

The Consumables Selection & Pricing Team’s mission is to accelerate the flywheel through scalable initiatives that increase relevant selection for our Customers from nationally recognized Brands across Retail and 3P, deliver consistently sharp prices, and improve Price Perception.

Basic Qualifications

• 3+ years of professional experience in Client or Vendor facing roles with a focus in relationship management.
• Experience analyzing data and root causing issues to identify scalable solutions.
• Bachelor's Degree
• Experience using analytical and productivity tools including Microsoft Excel, Microsoft OneNote, and Microsoft SharePoint.

Preferred Qualifications

• Proven ability to partner cross functionally to drive results.
• Strong attention to detail with a proven ability to effectively manage multiple projects and priorities in an ambiguous, fast-paced environment.
• Strong written and verbal communication skills.
• Demonstrated ability to contribute to continuous improvement initiatives.
• E-Commerce experience.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,200/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC

Job ID: A2326317