Account Manager | Luxury Products

Reporting to the Head of Trade Sales, this luxury rug company is seeking an experienced Account Manager, integrated in the Boston design community, to service their existing Trade (high end interior designers and architects) clients while working to build and prospect new trade business in Massachusetts and its neighboring states. The successful candidate will be based in Boston, working hard to further build out and grow this territory. Travel within territory is required as well as infrequent travel to showroom in NY, LA, or SF.

Key Responsibilities:

• Drive respective trade sales and cultivate growth through strategic outreach, elevated customer service and engagement
• Present brand story, product, and interact with prospects and clients daily/weekly
• Provide support for client events e.g. networking opportunities and client entertainment, new collection launches, media events
• Complete ownership and expertise of territory, its development and community
• Demonstrate product knowledge – be familiar with the construction of the products, and be able to recommend products for different applications
• Manage client portfolio – order requests, samples, information, product care, trouble-shooting, sales leads, monitoring orders through to delivery
• Provide weekly and monthly reporting

Key Capabilities and Behaviors Required:

• Passionate about design
• Ability to travel within territory weekly and outside of territory as needed
• Driven, responsible and organized
• Present yourself as a premium Brand Ambassador both internally and externally
• Self-starter and goal-oriented
• Integrated in the MA Interior Design community is preferred
• Frequently uses initiative to think of new ways to approach projects/tasks, and about future work pipeline
• Demonstrates a bright and cheerful approach to work
• Comfortable working alone AND as part of a collaborative team
• Strong written and verbal communication skills
• Confidence in entertaining and networking