Luxury Service Manager Jobs

Five (5) years of working experience with role functioning in brand management, project management, or consulting.

Two (2) years of project management experience.

Experience at a top-tier management consulting firm

Experience in Hotel Operations, Sales & Marketing, Revenue Management, and/or Brand Performance Support

Strong analytical skills and fluency in synthesizing reports. This includes proposing recommendations for improvements to performance and future strategy.

Innovative problem-solving skills, including the ability to effectively address any issue in collaboration with others as appropriate.

Demonstrate product knowledge – be familiar with the construction of the products, and be able to recommend products for different applications

Manage client portfolio – order requests, samples, information, product care, trouble-shooting, sales leads, monitoring orders through to delivery

Strong written and verbal communication skills

Key Capabilities and Behaviors Required:

Drive respective trade sales and cultivate growth through strategic outreach, elevated customer service and engagement

Complete ownership and expertise of territory, its development and community

Beauty category interest and experience

Understanding of influencer landscape and working knowledge of integration of influencer into paid media

Strong presentation and communication skills

5+ years relevant work experience in media (preferably in-house and agency experience)

Knowledge of US skincare environment (competitive brands, retail environment, digital activations), as well as other growth categories a strong plus

MEDIA MANAGER, US LUXURY MEDIA

Communicate property maintenance and capital needs to management and ensure maintenance and capital needs are addressed

closing of the management agreement for this asset

Manage all aspects of property maintenance which includes vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests

Manage budget efficiently to maximize return on investment while maintaining highest level of quality and customer service

1-3 years of experience leading a team of people in customer service and asset maintenance

Service Managers/Technicians who excel can earn up to $1,500 in quarterly Customer Service Satisfaction bonuses.

Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer

Manage and hire technicians and service advisors

Ensure customers have a positive dealership experience

Demonstrated ability to manage others

Ensure customers receive prompt, courteous, and effective service

Serve as a liaison between technicians and customers