Account Manager Jobs

PURPOSE: Train and develop technical, organizational, and account knowledge to influence customers and to apply services/products to the customer needs resulting in company revenue.
ESSENTIAL DUTIES/RESPONSIBILITIES:

• Evaluate accounts and in the areas that there are no sales and develop a strategy to gain that business.
• Research and develop prospects for new accounts by phone and by networking with existing customers. Follow up on sales leads through cold calls with potential customers.
• Provide training to customers on various products which are applicable to their operation. This may include demonstrations at their facility or training at ES&E’s locations by using company personnel or vendor representatives.
• Through sales calls maintain customer contact on a consistent basis by meeting or exceeding company standards. Sales calls may require a team approach utilizing other personnel from inside and outside the organization.
• Expedite orders with factories and assist in delivering materials to customer to improve our company’s service.
• Maintain telephone contact with customers to ensure their satisfaction with products, answer questions, and /or schedule appointments.
• Develop and deliver sales presentations and meet company goals for Business Reviews and Lunch and Learns.
• Determine market strategies and goals for products and services and explore sales channels with company and supplier representatives.
• Complete quotations for customers on a timely basis and work consistently to close the sale.
• Research customer needs and introduce products and services to maintain, compliment or to provide a solution to customer processes. Manage assigned accounts in such a way to sell all products and services offered by ES&E including but not limited to automation and MRO products.
• Maintain customer profiles, quotes and complete daily sales call reports, mileage logs, etc. using company business system.
• Look for new business opportunities outside of assigned accounts.
• Promptly resolve problems and when necessary, expedite returns to promote customer service.

OTHER DUTIES/RESPONSIBILITIES:

• Attend trade shows and help assemble/disassemble displays.
• Comply with all company policies and safety procedures.
• Help dispose of dead stock.
• Participate in sales forecasting and planning by maintaining a strong awareness of strategic plans for all accounts.
• Attend company meetings, sales meetings, product seminars, quality meetings etc. in order to maintain a strong working knowledge of services and products.
• Maintain customer rebates and pricing with the assistance of Customer Service and Purchasing or branch designee.
• Work with Customer Service and other company personnel in a professional, cooperative manner to ensure a positive company image, teamwork and achievement of goals.
• Maintain an adequate supply of literature and samples; provide customers with current catalogs.
• Aid in the collection of past due accounts and credit problems.

Requirements

• Education: Minimum level: Four-year engineering degree or applicable technical degree or applicable experience.
• Must be able to use the following equipment: computer, drive a vehicle, different electrical products, small hand tools.
• Must have sales skills comprised of good communication skills (both verbal and written) ability to negotiate, and a professional appearance.
• Must be computer literate and knowledgeable about compatible software.
• Experience: Minimum Amount: Two years technical sales experience within the industry or a similar industry.
• Must have valid NC Driver’s License clean driving record.
• Position requires mobility and driving long distances daily. Will be working in a variety of environments including but not limited to office, warehouse and manufacturing.
• Must be a self-starter, highly motivated, and have good people skills.

Benefits
Equal Employment Opportunity
Electric Supply and Equipment Company is an equal opportunity employer and does not discriminate against any person, employee, or job applicant for employment because of race, color, sex, religion, age, national origin, veteran status, disability status or any other status or condition protected by applicable federal or state statutes. Further, it is the policy of ES&E to undertake affirmative action in compliance with all federal, state, and local requirements. This policy is intended to apply to all personnel actions affecting, but not limited to compensation, benefits, transfers, layoffs, return from layoff, company sponsored training, education and social and recreation programs. It is also our policy to comply with all federal and state employment law.
Accommodations
ES&E provides reasonable accommodation so that qualified disabled applicants may participate in the selection process. Please advise us of any accommodations you require in order to express an interest in a specific opening by emailing: [email protected] or calling 336.574.4813. Thank you for considering ES&E for your next career opportunity.
Health and Wellness Benefits

• Dental coverage
• Health Savings Account (HSA) with monthly employer contribution
• Tel-a-Doc phone consultations
• Medical coverage (employees may choose between two comprehensive plans)
• Flexible Spending Accounts (FSA) for medical and/or dependent care expenses
• Vision coverage
• Short-term disability and long-term disability are 100% employer paid benefits
• Life insurance (company paid and supplemental)

Financial Rewards

• College Savings – access to a 529 plan
• Profit Sharing Plan
• 401(k) retirement savings plan with pre-tax and ROTH options along with employer matching

Wellbeing

• Legal Services & Identity Theft benefits
• Volunteering opportunities
• Paid Holidays (8 per year)
• Annual on-site flu shot clinic
• Employee Assistance Program (EAP) – access to free counseling resources and work/life balance tools
• Family outings and employee activities throughout the year
• Paid Time Off (employees receive paid time off and can purchase additional days each year)
• Company values employees’ time with family by typically honoring standard work hours
• Business casual work environment

Culture of Excellence

• Scheduled company meetings
• Company milestones celebrated
• Peer-to-peer recognition program (Essie Bucks)
• Proven track record in providing outstanding customer service
• ISO Certification
• Named one of the “Best Places to Work in NC” for several years
• Open door policy