Account Manager Jobs

DENSO is looking for an experienced Account Manager for their General Motors Sales Department. This individual will build and maintain effective long-term relationships with a defined customer base to ensure a high level of satisfaction and increase revenues. They identify, develop and typically close new sales opportunities. And they serve as the primary interface for all products and services, and create demand for the organization's products and services by raising their profile with customers.

Job Responsibilities:

• Provides guidance, coaches and oversees the work of lower level colleagues. May provide input into performance evaluations. Provides training on DENSO processes and customer-specific requirements and processes. Provides guidance to and coaches expatriate associates, as appropriate.
• Ensures accounts receivable (A/R) information is accurate and inclusive. Works with accounts receivable department to resolve purchase order (PO) discrepancies and assist with resolving accounts receivable issues. May be involved with complex negotiations related to the resolution of pricing discrepancies with customers or DENSO plants or other situations requiring more decisions.
• Assists in developing and implementing customer and product based strategies for specific products/commodities. Supports business expansion activities. Cultivates, expands and maintains relationships with customers in order to identify potential and/or future business opportunities. Utilizes and presents competitor pricing analysis and may make strategic recommendations on how to improve and implement approved strategies. Keeps abreast of current products. Partners with engineering personnel to learn of emerging technology and coordinate new and existing programs.
• Leads materials management, production control and plant personnel in product phase-out activities. Supports negotiating product phase-outs with customer to ensure no obsolescence. Reviews customer specific service agreements related to post-production and take appropriate action.
• May support lower level sales staff and manage the issues related to prototype parts including ordering, negotiating the delivery timing, price and payment. Follows up and ensures the adherence to internal related processes and procedures.
• Performs other duties as assigned.
• Acts as a liaison between customers, plants and affiliate personnel in managing, implementing and negotiating complex and non-standard commercial and business related issues. Coordinates and provides support in all program activities from initial product concept to product phase out.
• Analyzes current processes and systems. Identifies and implements activities to improve efficiency and effectiveness of sales and marketing activities.
• Completes, maintains and ensures adherence to policy, contract and related information as outlined in DIAM standards processes (e.g., DIAM Operating System). Follows up with customer to gather information and/or assist with the resolution of discrepancies.
• Reviews request for quotation (RFQ) materials and related information. Works with internal departments including engineering and marketing management to proceed with quote process. Reviews information related to competitors, markets and customer; reviews engineering and purchasing opinions; helps develop and implement a pricing strategy or approach and presents and negotiates approved pricing to the customer including “total cost” (tooling, logistics and packaging).
• With the help of management, develops and executes accurate and complete sales plans. Ensures maintenance and expansion activities to support sales plan. Develops and reviews sales plans with management and recommends and explains ranking, pricing and/or volume strategy for products. Reviews variance analysis and other related information to ensure accuracy and provides detailed reports for management.
• Negotiates, and guides lower level colleagues in negotiating, product and related sales and marketing issues with customers and global DN affiliates.
• Interacts with and acts as a liaison between DENSO plants and headquarters regarding customer requirements in negotiations related to products designed in Japan and locally in NA.
• Coordinates cost-related commercial and business activities, as required. May help develop strategies and tactics for improving profitability. Tracks profitability. Analyzes and follows-up with customers and/or plants to negotiate value-added opportunities. May analyze and review annual percentage rate (APR) lists and make appropriate recommendations to top management based on product pricing strategies, customer road maps and/or internal targets.

Job Requirements

• Preferred previous experience in the automotive industry
• Bachelor's degree in Business, Engineering or related Degree
• 5-8 years of relevant experience

Salary:

• $85,000 - $105,000

Benefits Summary:

• Health, Dental, Vision, Prescription Drug plans
• Life and Accidental Death & Dismemberment Insurance
• Career Development and Ongoing Training
• Flexible Spending Account
• Employee Assistance Program
• Wellness Program
• Paid holidays and vacation
• 401K with 4% company match
• Volunteer opportunities
• Onsite Fitness Center (vary by location)
• Cafeteria and food markets (vary by location)
• Employee recognition (employee and milestone events)
• Bonus Program
• Tuition Reimbursement