Pcc Training Manager Jobs

A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows. We are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.

Summary:

The Patient Care Consultant (PCC) Training Manager is responsible for enabling and supporting efficient day-to-day center operations of a multi- physician cosmetic surgery practice. You will partner with our Field Leadership Team to ensure new and existing PCC team members are equipped to provide a great patient experience and achieve all sales goals and KPI success metrics. You will need a passion for training and planning, experience as a Sono Bello PCC, as well as strong communication skills.

To qualify for consideration, candidates will have a proven track record of success in a fast-paced environment; will possess confidence; emotional intelligence; credibility and high integrity; and an excellent work ethic.

• Participating in Field Leadership Team talent management reviews
• Ensuring launched company initiatives are incorporated into training materials to reinforce changes/new processes & tools.
• Participating in the interview process for key center lead roles, as needed
• Working with Director of Leadership Training to design and implement a PCC continuing education program to address existing team member skills gaps, and the development of high potential PCCs/Mentors
• Travel Required – up to 50%
• Essential Duties and Responsibilities:
• Includes vetting mentor nominees, training mentors to train, tracking and scheduling mentor training, processing training bonuses and monitoring mentors for good standing.
• Designing and implementing high quality onboarding programs for all new PCCs
• Building and executing against a roadmap to continuously improve Sono Bello PCC training.
• Creating and managing the PCC Mentor program, a network of in-center PCCs trained to support new PCC training.

Education, Experience and Skills Required:

• More than one year in a Sono Bello PCC role
• Equivalent combination of education and experience
• High School Diploma, GED or higher

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Skills and Abilities:

• Ability to analyze data in order to influence results/KPI performance.
• Passion for developing people and
• Empathy & Transparency
• Strategic planning skills
• Bias for action
• Familiarity with traditional and modern training methods including mentoring, coaching, e-learning, workshops, and micro boost learnings.
• Excellent verbal and written communication
• Passion for training

Compensation:

At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.

Compensation package includes: $130k base salary, plus $20k+ bonus. Total compensation ranges between $130k-$150k+, based on KPI/goal achievement.

Benefits:

Benefits Package including Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays.