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Account Manager - Hybrid

Company

ThisWay Global

Address Vienna, VA, United States
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-05-21
Posted at 1 year ago
Job Description
Our partner is looking for an Account Manager for a hybrid role in Vienna, VA.
Our partner supports a network of over 600 nonprofit agencies (NPAs) across the United States. Federal contracting or federal procurement experience is preferred.
Responsibilities
As an Account Manager, your work functions will include but are not limited to the following. A full position description will be provided during the interview process:
  • Provide support regarding AbilityOne Program, pricing, FAR (Federal Acquisition Regulations), and relationship management.
  • Provide account management of AbilityOne program-related federal contracts. This is the program authorized by the Javits-Wagner-O'Day Act to increase employment and training opportunities for persons who are blind or have other severe disabilities through federal government purchasing of commodities and services from nonprofit agencies employing these persons. Our customers are primarily federal government agencies like Department of Defense, GSA, and Civilian Agencies.
  • Oversee all assigned customer account activities.
  • Promote the AbilityOne Program and assist NPAs in maintaining program and statutory compliance.
  • Monitor contract performance through frequent, meaningful engagement, including interactions, conducting site visits, attending performance meetings, quality assessment, and coordinating technical assistance.
  • Provide support to NPAs regarding the development of price proposals.
  • Maintain knowledge of the AbilityOne Program to include assistance in federal contracting, price development, and coordination of business operations and processes to ensure timely delivery of quality products/services.
  • Strengthen the AbilityOne program, either through preservation of existing contracts or developing product or service expansions resulting in sustained increases in jobs and sales.
  • Maintain an awareness of Nonprofit Agency capabilities to support creating new contract opportunities and matters related to the AbilityOne Program.
  • Provide consultation about Nonprofit Agency capability for additional products/services proposed for expansions or additions to the AbilityOne Procurement List.
  • Other responsibilities will be assigned based on business need.
  • Strengthen the AbilityOne program, either through preservation of existing contracts or developing product/service expansions resulting in sustained increases in jobs and sales.
Requirements
  • 5 years relevant work experience with federal contracting, federal billing, federal procurement process, federal supply schedule, customer support, account management or similar.
  • We use Microsoft Dynamics 365 as our primary business application system for much of our office processes- experience with D365 or using similar methods is preferred.
  • Strong ability to relate strategy to operational plans.
  • Excellent customer service skills
  • Demonstrated ability to understand and develop business and operational processes.
  • Working knowledge of Federal acquisition process and procedures to include the Federal Acquisition Regulations (FAR), Code of Federal Regulations (CFAR), JWOD Act, and AbilityOne policies and procedures.
  • Skilled in cost analysis and contemporary business practices
  • Bachelor's Degree in a relevant field of study from an accredited institution.
  • Able to work with minimal oversight and supervision while getting results and managing book of business.
  • Proven abilities in networking, negotiation, decision making, and problem solving.
  • Experience with federal agencies or contractors in the federal marketplace
  • 7+ years relevant work experience with federal contracting, federal billing, federal procurement process, federal supply schedule, customer support, account management or similar.
  • Experience evaluating capabilities and capacities.
Benefits
Comprehensive employee benefits package that includes:
  • Sick leave
  • Retirement plan
  • And more
  • Vacation time
  • Medical, dental, and vision insurance
  • Paid holidays