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508 Documentation Specialist Jobs

Company

Softrams

Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-06-13
Posted at 1 year ago
Job Description
Softrams is one of the fastest growing Digital Services firm in the Washington Metropolitan regions crafting human centered, empowering digital services with focus on HX, AI, Cloud, DevOps and Cyber Security. Offices in Leesburg VA, Baltimore MD and Plano TX and teams across USA.

1. Recognized as one of the Top Workplaces in Technology (2021)
2. INC 5000, Fastest growing companies in America (2nd year in a row)
3. Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area
4. 2020 NXT UP - Top Federal Emerging Technology and consulting firms
5. 2020 Inaugural DC Metro’s Most Successful Companies
6. 2020 Washington Technology Fast 50
7. NVTC Tech 100 (2019, 2020)
Softrams is seeking a word nerd who gets a little stir crazy when they see a poorly written sentence, is passionate about accessible documentation, believes in effective communication, geeks out over learning new tools, and easily moves between independent work and teamwork. This person must have a background in Section 508 Compliance, Atlassian tools, and editing complex documents within a tight deadline.

Roles and Responsibilities
  • Assist program in all process improvement activities. Proactively look for areas of improvement in processes and holes in data, and occasionally recommend solutions and enhancements.
  • Support Mission Assurance, CMMI compliance, and gate reviews as needed
  • Thoroughly review, edit, rewrite, version, finalize, and maintain documentation that meets quality standards. Coordinate with both peers and client on moving the documentation through the review process, tracking changes, and verifying all questions/comments are addressed before finalization. Documentation types may include (but are not limited to) project plans, system requirements, analysis reports, code documentation, implementation plans, security plans, interface control documents, user guides, test plans and reports, white papers, etc.
  • Assist with training/troubleshooting peers as it relates to documentation and Confluence/SharePoint repositories
  • Assist with onboarding and offboarding team members (including guiding them through the process of obtaining access to client systems)
  • Act as a scribe at project/team meetings to record decisions, questions, and action items
  • Create and maintain Confluence pages, including implementing reader friendly macros and assisting with assigning/tracking site permissions
  • Ensure accuracy of document versioning and maintenance within the designated repository/collaboration site
. Test documentation for accessibility per 508 Compliance standards using Adobe and JAWS, and correct documentation errors as needed to meet compliance.

Required Qualifications
  • Able to keep up with a fast-paced environment and learn new skills and topics quickly
  • Experience creating flow charts using Lucidchart, Visio, or similar tools, and cleaning up screenshots with tools such as Snagit
  • Must be able to successfully pass federal background investigation to obtain Public Trust designation
  • Expertise in Section 508 Compliance requirements and tools, including at least 2 years of experience making complex documents into accessible PDFs that pass JAWS
  • Excellent oral and written communication skills with attention to detail – background in professional, business, or government writing a plus
  • Bachelor’s Degree and at least 2 years in supporting project documentation activities, or 4 years of experience will satisfy education and experience requirements
  • Expertise in Microsoft Office applications (Word, Excel, PowerPoint, SharePoint, etc.) and Adobe Acrobat Pro
  • Must be able to communicate effectively and professionally with management, peers, and customers, as well as demonstrate sound judgment/reasoning skills
  • Expertise in Atlassian Confluence – knowledge of Jira and other Agile tools a plus

Preferred Qualifications
  • Experience working with Federal Healthcare IT Projects, along all phases of the agile software development life cycle
  • Experience with project coordination
  • Knowledge of Healthcare IT/Medicare & Medicaid systems and data

Public Trust Clearance
This role requires the hired candidate to go through public clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is a must to be eligible to qualify for public trust clearance sponsorship.

Benefits
  • Group discounts via LifeMart ADP
  • Monthly Doordash DashPass subscription.
  • Retirement 401(k) Plan with employer matching. Immediate vesting.
  • Discretionary Bonus, Spot awards, Gifts, Tenure based rewards.
  • Vacation & Sick leaves
  • Company sponsored role based certifications/trainings.
  • 65%-75% company sponsored (including dependents) premiums towards Medical, Dental & Vision Insurance. 100% employer sponsored STD, LTD & Life Insurance (min $100K). Voluntary Life insurance option available.
Work Location
Softrams is a 100% remote at the moment and we expect our employees to be onsite 2-3 times a week post-covid. Must be able to work on-site in Woodlawn, MD when onsite work resumes.
About Softrams
Softrams is a Maryland & Virginia-based small business information technology, consulting, and solutions provider specializing in emerging technologies for UX/UI, Mobile Apps, DevOps, Big Data Analytics, Data Science, and Cyber Security. We offer innovative technology implementations and build customer-centric services that are simple, intuitive, scalable, efficient and most importantly usable.

Softrams is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nation origin, sexual orientation, gender identity, disability or protected veteran status.