Support Engineer Jobs
By Aprio At , New York, Ny $28.50 - $36.00 an hour
Manage own work schedule with minimal supervision using exemplary time-management skills.
Well-developed oral and written communication skills; strong customer service abilities.
Ability to adapt to consistently changing environments, manage time and priorities, and handle high stress situations
Well-developed analytical and problem solving abilities.
IT Service Desk experience in two of the following areas:
Previous experience with Help Desk Ticketing systems
It Support Engineer Jobs
By Vivante Health, Inc At , Remote
Track issues through the GitHub Service Management queue and ensure prompt resolution
You have experience taking IT projects from vision to reality in partnership with cross-functional teams and third-party products and consultants
You have 3-5 years experience working in a modern IT environment.
Have experience building with iPaaS/Automation/Glue tools
You are an excellent project manager, organized and methodical, taking the steps to deliver high quality work
Manage hardware and software inventory
It Technical Support Engineer
By Florida Cancer Specialists & Research Institute At Tallahassee, FL, United States
Education: Bachelor’s degree in computer science preferred
Certifications/Licenses: ITIL, Microsoft, MAC, Citrix, UniPrint, (Desired).
This position will be responsible to ensure that the Tier 1 vendor is providing timely resolution to tickets.
Monitor tickets, by clinic, to detect trends in technology issues and work with the SD Corporate team to implement solutions.
This position requires the employee to travel to designated regional clinics to support daily technical operational issues, as required.
Valid state Driver’s License for travel to satellite offices and offsite meetings.
It Engineer I Jobs
By GoodRx At , Santa Monica, 90401, Ca $22.60 - $34.14 an hour
Experience with remote device management, support tools, and software deployment (e.g. Jamf, Intune, Airwatch etc.).
Strong customer service, time management and problem solving skills.
Assist end users with routine technical requests and requirements, and document processes used to resolve issues.
1-2 years’ experience providing IT support or degree in a related field.
IT Certifications in related fields are a plus.
Strong desire to learn new technology and skills to grow professionally with the company.
It Support Engineer Jobs
By SafeGuard Global At , Austin, Tx
Install, configure, test and maintain operating systems, application software and system management tools.
Laptop provisioning, maintenance and management,
Complete a broad variety of administrative tasks for Global Facilities organization including invoice, vendor, and document management.
Assist in the management and maintenance of IT inventory and assets.
College Graduate with 0-3 years of experience.
Strong knowledge of computer hardware, operating systems, and software applications.
It Support Engineer Jobs
By Indigo At , Boston, 02114, Ma
Installs and maintains desktop management applications such as a ticketing system, asset management, and remote control
Utilize video conferencing and remote tools to support all field staff located in various locations across the U.S and internationally.
Conduct technology orientation with Boston staff onsite and remote (over Zoom).
Conduct technology orientation with new employees remotely over video conferences.
Configure, deploy, and manage local information technology assets (PC’s Laptops, Printers etc.).
Manages and maintains overall IT security infrastructure and local asset inventory
It Network Engineer I
By State of Idaho At , Boise, 83720, Id $28 an hour
Experience configuring common networking equipment
Experience working with TCP/IP networking, DNS, DHCP
Experience working in a VMware virtual environment
Good knowledge of principles and best practices of SCO information technology infrastructure, production processes and support policies/procedures
Experience maintaining production schedules and meeting pre-defined deadlines
Benefits may not be applicable for temporary or seasonal positions.
Support Engineer Jobs
By Teramind At Texas, United States
Minimum 3 years of relevant experience as technical support/support engineer or in a similar role
Knowledge of Zendesk or similar ticketing system
Strong interpersonal skills and ability to work with customers & cross-functional teams
Flexible Time Off and Paid Time Off benefits
This is a remote job. Work from anywhere!
Provide technical support and advanced-level troubleshooting to customers
Specialist- It I Usa
By First Solar At Trinity, AL, United States
Acquire, closely follow and maintain current knowledge of relevant product offerings, services and support policies to provide solutions to customer problems.
Bachelor’s degree in Information Technology or related field or equivalent years of work experience
Minimum of 3 years work experience required.
Excellent customer service and interpersonal skills
Strong oral and written communication skills (technical and non-technical).
Broad range of network, server, storage, and desktop knowledge is highly desirable, including:
It Support Engineer Jobs
By Alma At New York, NY, United States
Partner closely with our Security team to support SOC 2 audits and HITRUST certifications
You have 2+ years of experience in Technical Support, IT Infrastructure, and/or SaaS Operations.
You have strong experience in troubleshooting hardware and software issues in a mixed-platform environment.
Financial perks and rewards through BenefitHub
Work as part of the internal IT team to empower Alma employees through administering best-in-class hardware and software tools
Provide technical support to the Alma organization for hardware and software-related issues.
It Support Engineer Jobs
By Motion Recruitment At Cincinnati Metropolitan Area, United States
Support and adhere to identity, access, and device management policies and procedures
Administer and assist with enterprise-wide endpoint device management software and related hardware with an emphasis on technologies supporting Warehouse Operations
Experience in software development an advantage.
Bachelor’s degree in Computer Information Systems or equivalent experience
Experience working within a technology support organization
Experience with Jira and Confluence, Okta Google Workspace and MS Active Director
Specialist I, It Support
By PopHealthCare At Franklin, TN, United States
Working knowledge of help desk software, databases and remote control
In person and remotely walk customers through problem solving process.
Recommended procedure modifications or improvements to the IT Manager and team members.
Preserve and grow your knowledge of help desk procedures, products and services.
Strong client-facing and communication skills
Proven working experience in providing help desk support.
Support Engineer Jobs
By CommandBar At San Francisco, CA, United States
Experience in technical customer support or
Customer facing experience (and interest) along with
Strong written communication skills, especially about technical issues
A sense of urgency and good prioritization skills
Our ratio of impact on the world is high (and we intend to keep it that way).
The team we’ve assembled so far is world-class — talented, curious, kind, and obsessed with building delightful, fast, simple software.
It Support & Development Engineer
By Red Robin At Englewood, CO, United States
Coordinates with Red Robin staff to evaluate system capabilities and translate operational requirements into configuration and developmental changes
Assist with broadening internal knowledge of application configurations through knowledge transfer training and documentation
Associate degree in Computer Science or equivalent experience required
Knowledge of Oracle product suite is preferred.
Experience in providing support for business applications.
The role requires both broad and deep technology knowledge and the ability to provide solutions to a customer’s technical business problem
It Systems Engineer I
By VC3 At Flint, MI, United States

Description Leveraging our standard technologies and process, coupled with our people and corporate structure, we deliver a unique end result for our customers. Our clients will experience increased ...

It Support Engineer Jobs
By Thinc Forward At West Chester, PA, United States
Hybrid work environment offered if local to West Chester, PA, otherwise fully remote
Document technical knowledge in the form of notes and manuals
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role (3+ years)
Excellent problem-solving and communication skills
A+, Network +, Microsoft Certification or related technical certification a plus
Good written and oral communication skills
It Remote Support Specialist I ($20.00 - $24.00 / Hour)
By Talentify.io At United States
Update agency management systems accurately to reflect changes in appointment status.
Manage the creation, maintenance, and termination of individual agency user profiles within the Flood quoting system.
Collaborate with Field Managers and in-house staff to process necessary agency/producer changes, appointments, and inquiries.
Stay up-to-date with state licensing regulations and system knowledge.
Manage requests related to agency mergers and acquisitions.
Ability to manage multiple tasks with attention to detail in a high-volume environment.
It Support Engineer Jobs
By Acer Synergy Tech (AST) Corp 智聯服務股份有限公司 At Detroit, MI, United States
Knowledge of the Remedy Incident Management system is a plus
Escalate outstanding issues to local IT manager in accordance with published guidelines
Solid experience with Windows platform support and relevant troubleshooting.
Experience with Cisco IP phone and Video Conference system maintenance
Solid knowledge of network fundamentals, including TCP/IP, DNS, SMTP, DHCP protocols
Solid experience with MS Office365 support
It Remote Support Specialist I
By Hanger, Inc. At United States
Perform responsibilities within established SOX and Security compliance criteria
Service Desk/Help Desk experience is preferred.
Strong customer service, communication, and follow-up skills are fundamental to your success in this role.
Tier 1 Help Desk Specialist - Remote
Contribute positively to our customer service, incident, and request service level agreements
Coordinate escalation and resolution of technical issues with IT teams
Support Engineer Jobs
By Ascendion At Denver, CO, United States
Location: Remote, but Pittsburgh, PA is preferred
-Front end knowledge of Figma, Veneer, and D3JS Mongo
-Back end knowledge of Go and Go Mongo DB
-Experience with open source tools and applications
-Experience with supporting software products and application support
Duration: 1 year Contract to Hire on W2

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an IT Support Engineer I to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support Engineer I is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

What is IT Support Engineer I Skills Required?

• Technical aptitude and problem-solving skills
• Knowledge of computer systems, hardware, and software
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to troubleshoot and diagnose technical issues

What is IT Support Engineer I Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Relevant certifications (e.g. CompTIA A+, Microsoft Certified Solutions Expert)
• Previous experience in a technical support role

What is IT Support Engineer I Knowledge?

• Knowledge of computer systems, hardware, and software
• Knowledge of network and system security
• Knowledge of operating systems, such as Windows, Mac OS, and Linux
• Knowledge of computer hardware components and peripherals

What is IT Support Engineer I Experience?

• Previous experience in a technical support role
• Experience troubleshooting and diagnosing technical issues
• Experience with customer service

What is IT Support Engineer I Responsibilities?

• Respond to queries and provide technical assistance and support
• Run diagnostic programs to