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Remote Customer Service Support Representative Jobs in Union, Arkansas

Customer Service Representative - Remote Me - Starting 9/13/2023
By Modivcare At United States
6+ months contact center experience OR customer service experience with heavy phone volume and data entry
High School Graduate or General Education Degree (GED)
0-2 years of related experience
Pre-Tax and Post --Tax Commuter and Parking Benefits
We value our team members and realize the importance of benefits for you and your family.
High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide proof of a speed test.
Remote Customer Service Representative ($21.00 / Hour)
By Talentify.io At United States
Build customer trust through empathetic, personalized conversations and adjust case management plans to meet changing employee needs
Experience providing consultation and guidance on human resources, benefits, or complex employee matters
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Minimum of 1 year of experience in a contact center/contact handling position
Strong attention to detail and good interpersonal skills
Strong decision-making and problem-solving skills
Customer Service Representative - Remote ($18.00 - $20.00 / Hour)
By Talentify.io At United States
Opportunity to work remotely (must live locally)
No previous healthcare experience required (but it can be a plus)
Gain experience in a Call Center environment
1-3+ years of customer service/call center experience
Reasonable accommodations can be requested for disabilities
Join one of the largest Healthcare Providers in the country
Remote Customer Service Representative ($17.00 - $18.00 / Hour)
By Talentify.io At United States
Fully remote position with provided equipment
1+ year of Call Center experience OR equivalent experience in healthcare admin or patient services
Monday to Friday, 8am-5pm PST
Responds to and resolves various customer inquiries via telephone and correspondence, and resolves claims problems within established production and quality standards.
Answers incoming calls and written requests for information from members or providers promptly and accurately.
Composes routine and non-routine correspondence to answer member inquiries that require a written response.
Remote Customer Service Representative ($15.00 - $17.50 / Hour)
By Talentify.io At United States
Bilingual skills are compensated in the form of a 10% differential.
Full medical benefits when working 20+ hours per week
Special discounts and offers for events at the Denny Sanford PREMIER Center
Option 1: Monday-Friday 5:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
Option 2: Monday-Friday 2:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
Option 3: Monday-Friday 12:30pm-9:00pm, Every Other Saturday 8:00am-4:30pm
Customer Service Representative -Remote
By VCG Partners. At United States
De-escalate situations involving dissatisfied customers, offering assistance and support.
Excellent verbal and written communication skills.
Exceptional interpersonal and rapport building skills
1 or more years of customer experience.
Knowledge of customer service practices and principles.
Solid problem solving, troubleshooting skills.
Customer Service Representative/Streaming Services-Remote
By Talentify.io At United States
Equipment Requirements For Remote Work
Customer service or contact center experience with a focus on delivering exceptional customer experiences
Experience troubleshooting streaming services on various devices
Proficient in PC keyboarding and Microsoft Office applications
Ability to multitask and work with CRM applications
Internet access with upload speeds of 2 Mbps and download speeds of 10 Mbps
Sr Customer Service Representative - Remote
By MKS Instruments At United States
THIS POSITION WILL BE REMOTE*
Manage the orders for selected international customers and distributors
Work cross functionally with other departments (e.g. Finance and Logistics) to eliminate roadblocks to order execution
Capable to manage multiple projects and complete daily/weekly/monthly metrics
Minimum of 5 years of experience in supporting customers in an international environment
Experience with Letter of Credit transactions and US Export Licenses
Customer Service Support Representative, Dentaquest
By DentaQuest At United States
Dental terminology knowledge and group health insurance experience a plus.
Educates customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
Provides direction on the usage and benefits of self-service tools.
2 years of experience in a high volume customer service environment.
Proven professional verbal and written communication skills.
Ability to efficiently operate a computer and knowledge of Microsoft Office applications.
Customer Service Representative (Remote, 9/11 Start Date)
By Medica At United States
Instruct members how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers.
Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements.
Two years of inbound call center or related customer service experience
Strong verbal and written communication skills.
General knowledge of insurance terminology, diagnostic and procedure codes.
Successful completion of the DHP Customer Service Training program.
Remote Claims Customer Service Representative ($17.00 - $20.00 / Hour)
By Talentify.io At United States
Minimum 1+ year of Customer Service experience, with ACD Call Center experience preferred.
Knowledge of CPT/ICD9 coding preferred.
Knowledge of Medicare/Medicaid guidelines is a plus.
Address and resolve customer service calls empathetically and professionally.
Accurately document, research, and resolve inquiries, ensuring clear and complete documentation.
Respond and resolve inquiries on the first call, utilizing all available resources.
Remote Customer Service Representative ($20.00 / Hour)
By Talentify.io At United States
Stay current and knowledgeable on general plan design and modifications.
Educate callers on correct use of their plans, including coverage of benefits, utilization, and administrative guidelines.
Provide excellent customer service to all members and customers via phone.
Receive incoming calls from members, providers, facilities, employer groups, and other affiliates and departments.
Navigate multiple computer programs to achieve first call resolution.
Comply with established criteria for response time, handling time, availability, and call flow.
Customer Service Support Coordinator - Remote
By Connection At United States
Solid time management and organizational skills to meet service delivery targets.
Manages client hardware asset management database by manually adding device and warranty details
Manages the client software & software asset management database by manually adding user and access level information.
Strong keyboarding skills; typing/data entry.
Creates and manages tickets & orders within Connection’s ticketing & order processing system.
Attends conference calls, meetings, and training necessary to perform duties and develop skills.
Customer Service Intake Representative - Remote
By HelpWelp At United States
Team player who exchanges personal knowledge, offers, and accepts support.
Intermediate proficiency in Microsoft Outlook; strong written, organizational, and verbal communication skills
Accept a daily average of 100-125 inbound calls from Health Plan clients, providers, and imaging centers seeking pre-authorization
Properly handle and verify patient records under HIPPA and PHI, and secure confidentiality for each call
Accept multiple back-to back calls utilizing various applications on multiple screens, and properly enter all patient, provider, and imaging center data
Remain client-focused at all times, with the ability to independently resolve customer inquiries and complaints with one-call resolution.
Customer Service Representative - Remote ($16.50 / Hour)
By Talentify.io At United States
Respond to customer inquiries regarding insurance benefits, provider contracts, eligibility, and claims
Utilize call center experience to deliver exceptional customer service
Minimum of 12 months recent and continuous call center experience
Remote work option after 4 weeks of onsite training
Provide assistance via telephone and written correspondence
Ensure accurate and timely resolution of customer questions and concerns
Remote - Customer Service Representative
By Bastion Recruiting At United States
Manage benefits for union and association members
We offer a range of benefits and perks to our dedicated team members, including:
Engage with new members and guide them through the benefits enrollment process
Customize benefits plans for clients
Enroll niche market clients into exclusive benefit programs
Provide excellent customer service and support for employee benefits inquiries
Remote Customer Service Representative (Jacksonville)
By Talentify.io At United States
2 years of customer service experience
Ability to report to offsite manager
Outstanding customer service skills with attention to rapid responses and clear communication
Exceptional organizational skills and attention to detail
Strong analytical and problem-solving skills
Experience using CRM software and Prophet 21 (preferred but not required)
Remote Mortgage Customer Service Representative
By Talentify.io At United States
Self-motivated, creative, and skilled in time-management, project-management, and customer-management
Partner with Small Commercial Product Management to drive profitable growth in a given region
2+ years P&C work experience
Strong technical and analytical skills with the ability to work independently or as part of a team
Excellent written and verbal communication skills with the ability to convey technical concepts to diverse audiences
Become fluent in all 3 Small Commercial LOBs - Auto, BOP, and WC
Remote Customer Service Representative ($18.00 - $24.00 / Hour)
By Talentify.io At United States
Respond to provider inquiries regarding TRICARE eligibility, benefit determinations, and claims adjudication.
Research and provide final resolutions to inquiries within contractual requirements.
Required: 2+ years of call center customer service experience or 1+ year of healthcare experience.
Ability to work remotely in a quiet work space with no distractions.
Establish and maintain rapport with contacts while presenting a favorable corporate image.
Handle provider calls exclusively, focusing on the status of claims, submitting claims, and following up on rejected claims.
Service Support Representative Jobs
By Industrial Physics At United States
·ERP Experience required, Salesforce, SAP or Syteline experience preferred
·Excellent communication skills required; both oral and written.
·Answer calls and provide assistance regarding service dates, pricing, order placement, and processing.
·Coordinate jobs with sub-contractors and provide information needed to allow successful completion of such orders.
·Run open service orders report weekly and update due dates with confirmed service dates in ERP
·Perform other job-related duties as assigned.

Are you looking for an exciting and rewarding career in customer service? We are looking for a Remote Customer Service Support Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you have excellent communication skills, a positive attitude, and a passion for helping others, then this is the perfect job for you!

What is Remote Customer Service Support Representative Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to troubleshoot customer issues
• Knowledge of customer service software, databases, and tools
• Ability to work independently and manage time effectively
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Knowledge of relevant computer applications
• Knowledge of customer service principles and practices

What is Remote Customer Service Support Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software, databases, and tools
• Ability to work independently and manage time effectively
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Knowledge of relevant computer applications
• Knowledge of customer service principles and practices

What is Remote Customer Service Support Representative Knowledge?

• Knowledge of customer service software, databases, and tools
• Knowledge of relevant computer applications
• Knowledge of customer service principles and practices

What is Remote Customer Service Support Representative Experience?

• Previous customer service experience
• Experience with customer service software, databases, and tools
• Experience working in a fast-paced environment
• Experience multitasking and prioritizing tasks

What is Remote Customer Service Support Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat