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Premier Technical Support Specialist Jobs

Technical Support Specialist - Pear Deck
By GoGuardian At United States
Manage inbound support requests through email and chat.
Previous experience in service - preferably online customer support
Some experience teaching or working with teachers is preferable but not necessary
Provide helpful, empathic support to teachers and school administrators facing technical issues or questions about Pear Deck or Giant Steps functionality
Maintain a speedy response time and happy customer rating, with a continual focus on process improvement
Update help articles and videos to ensure the best, most accurate information is always available
Technical Support Specialist Jobs
By VITNOLOGY At Vancouver, WA, United States
Offer guidance and educate customers on product features, best practices, and technical procedures.
Continuously update knowledge and stay abreast of new technologies and product enhancements.
Proven work experience as a Technical Support Specialist or similar role.
Strong knowledge of computer hardware, software, operating systems, and network systems.
Excellent communication and interpersonal skills with the ability to explain technical concepts to non-technical individuals.
Strong problem-solving skills and attention to detail.
Premier Sales Executive Jobs
By Prudential Financial At Wisconsin, United States
Strong time management skills with a knack for managing multiple tasks/initiatives simultaneously
Roles may also be eligible for additional compensation and/or benefits.
Demonstrated success in selling financial or health insurance to small, mid or large size clients.
Understanding of underwriting concepts and risk analysis
Self-motivated with the ability to grow the business and build and maintain relationships
Demonstrated ability to successfully partner with internal business partners, consultants, brokerage firms and/or third-party administrators
Technical Support Specialist Jobs
By Illinois State Board of Education At Springfield, Illinois Metropolitan Area, United States
Two years of experience (in addition to education requirements) working in education.
Solid time-management abilities to efficiently manage multiple assignments with competing deadlines.
Participates in department, center, and agency cross-functional teams as designated by management.
Demonstrated ability to work independently with limited direction from management.
Experience working in schools, Local Education Agencies, or State Education Agencies implementing rigorous entrance and exit procedures for English learners.
Manages the implementation of entrance and exit procedures in regards to the proper identification of English learners.
Director, Premier Client Acquisition And Support
By Combined, a Chubb Company At Tennessee, United States
Performance of other roles and responsibilities as assigned
Demonstrated leadership skills and visionary skills
Highly developed interpersonal skills with the ability to communicate effectively at all levels of the organization
Exhibit sound judgment and decision-making/problem-solving skills consistent with Company objectives
Outstanding influencing, collaboration, partnering, and teambuilding skills
Able to effectively manage and prioritize multiple priorities
Technical Support Specialist Jobs
By LSI At Sacramento, CA, United States
Ability to Report common patterns, questions, and other issues to management and recommend solutions for improving and restructuring company procedures.
Excellent interpersonal and communication skills.
Associate degree, Trade Training or 2 years work experience in information systems, computer science, or relevant field.
Experience with software, hardware, telephony, and networks.
Resolve tickets representing staff-generated requests or problems and troubleshoot workstation related issues to maintain productivity.
Maintain system functionality by testing computer components.
Technical Support Specialist Jobs
By Runway At New York, United States
Provide technical support for new and experienced Runway users via email and chat
Experience with providing high-touch customer support over email, phone, and/or chat
We use Zendesk at Runway, so prior experience is a nice to have but not required
Handle inquiries and feedback provided by members of our Runway community through our public Discord server
Investigate and escalate any problems around the product or payment transactions to the appropriate team member
Effectively follow up and close Zendesk tickets with proper notes
Technical Support Specialist (Est)
By Bluebeam, Inc. At Dallas, TX, United States
Competitive compensation and benefits package (medical, dental, education reimbursement, 401k, wellness resources).
2+ years of Technical Support experience.
Customer service skills! Help our customers solve problems with a positive attitude and helpful spirit.
Technical support experience for external customers preferably with a software/hardware technology company.
Solid technical/computer proficiency, knowledge, and understanding of Microsoft Windows OS (10, 11) i.e. installing and uninstalling programs and drivers.
Excellent communication skills, both written and verbal.
Technical Support Specialist Jobs
By Apex Systems At North Chicago, IL, United States
Document and manage customer complaints and inquiries per Quality Management System processes and procedures.
Analytic and detail-oriented, with in-depth technical knowledge and problem solving skills.
Strong leadership, team player and proven customer facing skill and experience.
Manages HL7 (Health Level 7) implementation projects, timelines and associated tasks and resources.
Contributes to technical knowledge base, as well as software, interface, and technical documentation.
Provide backup to IT Manager for internal hardware and software support for PCs, laptops and office equipment.
Technical Support Specialist Jobs
By FLSmidth At Salt Lake City, UT, United States
Significant experience and knowledge working with pumps and cyclones in the mining industry
College degree BS or BA OR 10+ years mechanical experience
5 years of experience as a Sales Engineer and/or in a Technical Services role
Experience in effectively interfacing with clients and gaining credibility; developing and implementing project-specific sales strategies.
Working knowledge of Microsoft Office, specifically Outlook, Excel, Word, and PowerPoint.
This position is remote 25% /75% traveling in the Eastern US & Caribbean.
Technical Support Specialist Jobs
By Harvey Nash USA At New York, NY, United States
Electronic experience - troubleshooting electronic devices - such as PC, servers (Redhat),
General supervision and instructions are given for routine work and detailed instructions are given for new activities or special assignments.
Performs field activities associated with installing, maintaining, and servicing products at customer sites. Replaces defective units/components as appropriate.
Assists in the conduct of equipment/system acceptance testing following established procedures.
Performs preventative maintenance. Provide operation/maintenance instructions to customer personnel.
Work with customers via phone to identify operation/technical problems.
Technical Support Specialist Jobs
By Hub Technology Group At Massachusetts, United States
May participate in project implementation, technical training and knowledge management
2+ years of experience (including co-ops or internships)
Experience using ticketing system to track incidents
Ensure consistent delivery of customer service and technical support end user population
Act as an escalation point for unresolved trouble tickets
Provide world class customer service on all calls & tickets assigned to
Technical Support Specialist Jobs
By Lancesoft India At Richardson, TX, United States
6 months of hardware experience preferably in a Call Center environment.
• Must have excellent Customer Service skills
• Must have competent PC skills, proficiency in MS Office required
• Must have excellent verbal and listening communication skills
• Must have excellent writing skills
****************Must be within 50 miles of Richardson, TX******************
Technical Support Specialist Jobs
By Insight Global At Boston, MA, United States
Application support experience of Microsoft Office 2016 and Office 365, Windows 10, Citrix, Cisco AnyConnect, BlackBerry Work, iManage and SharePoint.
ITIL Foundation certification or practical experience of ITIL is desirable.
2-3 years of experience handling tickets through ServiceNow
1-2 years’ experience escalating issues through Lenovo machines
Experience in installing, setting up and updating laptops, monitors, telephones, mobile devices, headsets and other peripherals.
Exposure and/or experience with database applications.
Technical Support Specialist Jobs
By uConnect At Cambridge, MA, United States

uConnect is on a mission to help more people realize their potential by improving access to career resources and services - early in their lives and throughout their careers. Initially focused on the ...

Technical Support Specialist (Field)
By A Geek To Go, LLC At Charleston, South Carolina Metropolitan Area, United States
Do you have Computer Information System experience?
MUST HAVE EXPERIENCE BEYOND THE CLASSROOM AND HAVE OWN MATERIALS
Must have Expert working knowledge of system utilities for Mac and Windows, malware protection, and removal
Linux and experience with Point of Sale equipment are a plus.
Do you want to take your career to the next level?
Do you have a reliable car w/ a valid Drivers License?
Technical Support Specialist Jobs
By Doximity At San Francisco Bay Area, United States
Doximity is proud to offer industry-leading benefits. Some of our offerings include:
Stay updated on product knowledge and industry trends to provide accurate information and advice to customers
Previous experience in a customer support role, preferably in a technical support environment
Previous experience working with Amion, preferably as an end user at a healthcare provider
Excellent written and verbal communication skills with a friendly and professional demeanor
Strong problem-solving and troubleshooting abilities
Technical Support Specialist Jobs
By GDK Services LLC At Dallas, TX, United States
Client: UHG (United Health Group)
Location: San Antonio, TX- Local only
Candidate will be assisting the client's Helpdesk to support employee reported technical issues
Technical Support Specialist Jobs
By TEKZYS At Salt Lake City Metropolitan Area, United States
Relevant Skills and Qualifications: A degree in Computer Science, Information Technology, or a related field is preferred, but not required.
Technical Support: Knowledge of computer hardware and software, networking, and operating systems.
Analytical Skills: Ability to analyze and solve complex technical problems.
Customer Support: Excellent customer service skills and the ability to communicate effectively with customers.
Troubleshooting: Ability to identify and resolve technical issues quickly and efficiently.
Customer Satisfaction: Ability to ensure customer satisfaction by providing timely and accurate support.
Microcomputer Technical Support Specialist 0623-0001
By Erie 1 BOCES At West Seneca, NY, United States
Familiarity with Windows Desktop OS, Windows Server 2012 and newer PC operation/ management is mandatory
An equivalent combination of training and experience as defined by the limits of (A), (B), and (C).
Applicants must be experienced working in LAN/WAN environments
Knowledge of network technologies is helpful
Candidate must have strong customer service and communications skills in addition to troubleshooting, research, and documentation skills
Generates incident tickets as required. Follows-up on and closes all assigned calls

Are you a tech-savvy problem solver looking for an exciting new challenge? We are looking for a Premier Technical Support Specialist to join our team and provide top-notch customer service to our clients. You will be responsible for troubleshooting technical issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and a commitment to providing excellent customer service, this is the job for you!

Overview The Premier Technical Support Specialist is responsible for providing technical support to customers and resolving technical issues. They must have a strong understanding of customer service principles and be able to troubleshoot technical issues quickly and efficiently. Detailed Job Description The Premier Technical Support Specialist is responsible for providing technical support to customers and resolving technical issues. They must have a strong understanding of customer service principles and be able to troubleshoot technical issues quickly and efficiently. The Premier Technical Support Specialist must be able to communicate effectively with customers and provide them with the best possible solutions. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent problem-solving skills
• Strong technical knowledge
• Ability to work independently and as part of a team
• Ability to communicate effectively
• Ability to troubleshoot technical issues
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 3 years of experience in a technical support role
• Knowledge of customer service principles
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
Job Knowledge
• Knowledge of customer service principles
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of troubleshooting techniques
• Knowledge of customer service software
Job Experience
• At least 3 years of experience in a technical support role
• Experience in customer service
• Experience in troubleshooting technical issues
• Experience in providing technical support
Job Responsibilities
• Provide technical support to customers
• Troubleshoot technical issues
• Respond to customer inquiries
• Resolve customer complaints
• Update customer records
• Document customer interactions
• Follow up with customers to ensure satisfaction