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Premier Technical Support Specialist Jobs in Tennessee

Technical Support Specialist Jobs
By Jobot At Nashville, TN, United States
Offering technical training and guidance to our DASCs to ensure they are equipped with the latest knowledge and skills.
Solid knowledge and experience with VFDs and other related energy systems.
Assisting in the design and implementation of new systems and processes to enhance our technical support capabilities.
A minimum of 2 years of experience in a technical support role, preferably within the energy industry.
Proven experience working with DASCs and providing them with technical training and support.
Excellent problem-solving skills, with the ability to troubleshoot complex technical issues effectively.
Technical Support Specialist Jobs
By Akkodis At Clarksville, TN, United States
Excellent communication (both written and spoken) and time management skills
Knowledge/experience working with both Windows PC and Mac OS a plus
Superior customer service skills, especially working with senior leaders
Requires a Highspeed internet connection when working remotely
Occasionally assist with the rollout of large projects.
Communicate in layman’s terms complex technology to customers in person and over the phone.
Director, Premier Client Acquisition And Support
By Combined, a Chubb Company At Tennessee, United States
Performance of other roles and responsibilities as assigned
Demonstrated leadership skills and visionary skills
Highly developed interpersonal skills with the ability to communicate effectively at all levels of the organization
Exhibit sound judgment and decision-making/problem-solving skills consistent with Company objectives
Outstanding influencing, collaboration, partnering, and teambuilding skills
Able to effectively manage and prioritize multiple priorities
Technical Support Specialist I
By Censis At , Franklin, 37067, Tn $15.96 - $29.62 an hour

The Technical Support Specialist I will act as the support resource for Censis clients to ensure resolution and client satisfaction on support and technical issues. This position provides excellent ...

Are you a tech-savvy problem solver looking for an exciting new challenge? We are looking for a Premier Technical Support Specialist to join our team and provide top-notch customer service to our clients. You will be responsible for troubleshooting technical issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and a commitment to providing excellent customer service, this is the job for you!

Overview The Premier Technical Support Specialist is responsible for providing technical support to customers and resolving technical issues. They must have a strong understanding of customer service principles and be able to troubleshoot technical issues quickly and efficiently. Detailed Job Description The Premier Technical Support Specialist is responsible for providing technical support to customers and resolving technical issues. They must have a strong understanding of customer service principles and be able to troubleshoot technical issues quickly and efficiently. The Premier Technical Support Specialist must be able to communicate effectively with customers and provide them with the best possible solutions. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent problem-solving skills
• Strong technical knowledge
• Ability to work independently and as part of a team
• Ability to communicate effectively
• Ability to troubleshoot technical issues
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 3 years of experience in a technical support role
• Knowledge of customer service principles
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
Job Knowledge
• Knowledge of customer service principles
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of troubleshooting techniques
• Knowledge of customer service software
Job Experience
• At least 3 years of experience in a technical support role
• Experience in customer service
• Experience in troubleshooting technical issues
• Experience in providing technical support
Job Responsibilities
• Provide technical support to customers
• Troubleshoot technical issues
• Respond to customer inquiries
• Resolve customer complaints
• Update customer records
• Document customer interactions
• Follow up with customers to ensure satisfaction