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Payments Product Manager Jobs

Customer Experience Manager [Payments]
By Upwork At Texas, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Nevada, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Florida, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At California, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Oregon, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Washington, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Pennsylvania, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Massachusetts, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Maryland, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Banking And Payments Operations Manager
By Relay At Chicago, IL, United States
You have 5+ years of experience and management in banking and payment processing from both a B2B and B2C lens
Manage our selfie verification dashboard, and other relevant tooling, to increase new application approval rates and minimize friction
Own key third-party vendor relationships that strengthen the customer experience
You have managed and owned projects that are focused on data investigation
You have experience managing multiple core vendors, and are well-versed in stakeholder relationships
You consider yourself to be an exceptional project manager and handle context switching between projects and stakeholders with ease
Senior Manager, Payments Jobs
By LVMH At New York, NY, United States
Experience in project management and leading working groups.
Minimum 3+ years’ experience as credit card payment manager at a merchant in the USA.
Composure and ability to work with not only peers but with senior management.
PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED
Leading and fostering credit card payment community shared experience, training and networking sessions.
Possess end to end negation experience to develop and execute strategic relationships.
Digital Payments Product Manager
By Zoom At United States
Strong conceptual, problem solving and time-management skills; a broad thinker who is able to offer a variety of solutions
Defining business requirements, facilitating UX design, assessing new third-party vendors and their integrations
Works with technology partners and/or vendors on the delivery of optimized customer-centric intuitive digital offerings through our eCommerce platform
Experience in eCommerce and best practices, willingness to learn and stay up-to-date on new trends
Four-year related degree and/or 3+ years eCommerce/Payments experience
Experience managing payment and billing architecture initiatives, comfortable with Payments terminology
Product Manager - Payments
By Upside At Chicago, IL, United States
6+ years of Product Management experience, preferably in a FinTech, Payments, e-commerce, or marketplace startups
Develop a strategy to embeds our Payments capabilities and experiences throughout the Upside platform
Translate product strategy into technical requirements and collaborate with a dedicated engineering team to bring the product to life
Excellent problem-solving, analytical, and influencing skills, with proven ability to take initiative and build strong, positive relationships
Experience partnering with cross-functional teams of engineers, designers, sales, marketing, operations, and data scientists to deliver outstanding products
Simplify the payments processes while also reducing costs and risks
Product Manager - Payments And Cx
By GOAT Group At United States
5+ years of product management experience
Define roadmap, requirements and priorities, working closely with business partners and engineering leaders
Define detailed product requirements and user stories
Design and deliver solutions and tools for customers and internal teams with an emphasis on user experience
Create, manage, and execute on roadmaps, consistently evaluating opportunities for improvement, growth, and delivery
Experience managing software products, payment integrations
Vp, Product Manager, Payments
By Banc of California At , Santa Ana, 92707, Ca $129,843 - $185,868 a year
Effective organizational and time management skills.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
5-7 years of experience as a Product Manager.
Experience developing products and writing requirements for ACH, Card payments, Fraud, Tokenization, Reporting and Chargebacks
Manage and plan for payment mandates to ensure compliance.
Strong written and verbal communication skills.
Product Manager - Venmo Payments
By PayPal At , , Ca $72,700 - $176,000 a year
Deeply data-driven, Enthusiastic, and passionate around agile product management, with the goal of delivering breakthrough consumer experiences.
4+ years of experience in product management, consulting, co-founder, or related technical role.
You will focus on providing innovative solutions that are scalable and robust, improving the payment experiences for our customers.
Coordinate with finance and analytics to measure/ track business and financial impacts.
Partner with legal, network compliance, regulatory and risk stakeholders to effectively manage risks and confirm compliance.
Proven experience executing a transformational product strategy while successfully tackling ambiguity independently.
Director, Product Management, Funding & Payments
By GoodLeap At , Remote $205,000 - $240,000 a year
10+ years professional experience in product management, with focus on payments
Lead change management plans & adoption of new functionality in order to assure maximum value realized from our development efforts.
Demonstrated ability to recruit, coach, and lead a product management team
Experience eliciting functional requirements and documenting clear, concise written requirements
Manage the product lifecycle from concept to launch.
Outstanding written & verbal communication skills, ability to breakdown complex projects into logical actionable parts
Payments Product Owner I (Us)
By TD Bank At , Atlanta, Ga $83,720 - $136,240 a year
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
Partners with senior management to support the delivery of a product vision
Continuously aligns with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
Responsible for defect management and prioritization
Ensures on-going strategic alignment with senior management, providing feedback as appropriate
Senior Product Manager - Payments
By Recruitzz At San Francisco, CA, United States
4-6 years of experience as a Product Manager preferably at a start-up
Experience working within payments or fintech adjacent industry
Experience overseeing roadmap strategy and definition for a B2B-related product
Interest in payroll, HR, and/or the fintech landscape
Vp/Gm Product - Collecting Payments
By Xero At United States

Ultimately, you will drive the execution and growth of our payment solutions across the globe.

You are a payments expert, understanding the regulatory and commercial context, product technology, competitors and trends in Xero’s marketplaces and geographies.

Are you passionate about payments and looking to make an impact? We are looking for a Payments Product Manager to join our team and help us create innovative payment solutions that will revolutionize the industry. You will be responsible for developing and managing our payments product roadmap, working with stakeholders to ensure successful product launches, and driving product adoption. If you are a creative problem solver with a passion for payments, this is the job for you!

A Payments Product Manager is responsible for developing and managing payment products and services. They are responsible for creating strategies to increase customer satisfaction and loyalty, as well as developing and maintaining relationships with payment providers. They must have a strong understanding of the payments industry, including the latest trends and technologies. They must also be able to analyze data and make decisions based on the data. To become a Payments Product Manager, you must have a bachelor’s degree in business, finance, or a related field. You should also have experience in the payments industry, such as working in a payments processing company or a financial institution. Additionally, you should have strong communication and problem-solving skills.

Payments Product Manager Skills required for your resume and career include:

• Knowledge of the payments industry, including the latest trends and technologies
• Ability to analyze data and make decisions based on the data
• Strong communication and problem-solving skills
• Ability to develop and manage payment products and services
• Ability to create strategies to increase customer satisfaction and loyalty
• Ability to develop and maintain relationships with payment providers
• Knowledge of payment processing systems and technologies
• Knowledge of financial regulations and compliance
• Knowledge of risk management and fraud prevention
• Knowledge of customer service and customer experience

Payments Product Manager Knowledge for your resume and career include:

• Knowledge of payment processing systems and technologies
• Knowledge of financial regulations and compliance
• Knowledge of risk management and fraud prevention
• Knowledge of customer service and customer experience
• Knowledge of payment processing and payment gateway technologies
• Knowledge of payment processing and payment gateway security
• Knowledge of payment processing and payment gateway integration
• Knowledge of payment processing and payment gateway APIs
• Knowledge of payment processing and payment gateway analytics

Payments Product Manager Responsibilities for your resume and career include:

• Developing and managing payment products and services
• Creating strategies to increase customer satisfaction and loyalty
• Developing and maintaining relationships with payment providers
• Analyzing data and making decisions based on the data
• Monitoring payment processing systems and technologies
• Ensuring compliance with financial regulations
• Implementing risk management and fraud prevention measures
• Providing customer service and customer experience
• Integrating payment processing and payment gateway technologies
• Testing payment processing and payment gateway APIs

Payments Product Manager Experience for your resume and career include:

• Working in a payments processing company or a financial institution
• Developing and managing payment products and services
• Analyzing data and making decisions based on the data
• Monitoring payment processing systems and technologies
• Ensuring compliance with financial regulations
• Implementing risk management and fraud prevention measures
• Providing customer service and customer experience
• Integrating payment processing and payment gateway technologies
• Testing payment processing and payment gateway APIs

Payments Product Manager Qualifications for your resume and career include:

• Bachelor’s degree in business, finance, or a related field
• Experience in the payments industry
• Strong communication and problem-solving skills
• Knowledge of payment processing systems and technologies
• Knowledge of financial regulations and compliance
• Knowledge of risk management and fraud prevention
• Knowledge of customer service and customer experience

Payments Product Manager Educations for your resume and career include:

• Bachelor’s degree in business, finance, or a related field
• Master’s degree in business, finance, or a related field
• Professional certifications in payments processing and payment gateway technologies
• Courses in payments processing and payment gateway technologies
• Courses in financial regulations and compliance
• Courses in risk management and fraud prevention
• Courses in customer service and customer experience
What tools help Payments Product Manager work better?
• Payment processing and payment gateway software
• Financial analytics and reporting tools
• Risk management and fraud prevention tools
• Customer service and customer experience tools
• Data analysis and visualization tools
• Project management and collaboration tools
Good tips to help Payments Product Manager do more effectively?
• Stay up to date on the latest trends and technologies in the payments industry.
• Develop relationships with payment providers to ensure the best possible payment processing services.
• Analyze data to make informed decisions about payment products and services.
• Implement risk management and fraud prevention measures to protect customer data.
• Monitor payment processing systems and technologies to ensure they are secure and up to date.
• Provide excellent customer service and customer experience to ensure customer satisfaction and loyalty.
• Integrate payment processing and payment gateway technologies to ensure seamless transactions.
Common Payments Product Manager interview questions?
• What experience do you have in the payments industry?
• How do you stay up to date on the latest trends and technologies in the payments industry?
• What strategies do you use to increase customer satisfaction and loyalty?
• How do you ensure compliance with financial regulations?
• What risk management and fraud prevention measures do you implement?
• How do you integrate payment processing and payment gateway technologies?
• How do you test payment processing and payment gateway APIs?
• What customer service and customer experience strategies do you use?