Product Director - Payments
By Upside At New York, NY, United States
10+ years of product management experience, preferably in a FinTech, Payments, e-commerce, or marketplace startups
Excellent problem-solving, analytical, and influencing skills, with ability to take initiative and build strong, positive relationships
You will lead all aspects of the newly formed Payments program to help Upside process Users’ payments through the app
Build and update the appropriate documentation and/or reporting to maintain alignment across all partners (e.g., PRDs, Product Roadmap, etc.)
Coordinate and run sound experiments to test and validate hypotheses
7+ years of product leadership inclusive of growing product teams
Customer Operations & Payments Manager
By IKEA At , Brooklyn, 11231, Ny $83,464 - $121,000 a year
Hires, onboards, trains, leads, manages and develops customer experience leaders in the store.
Introduces best practices and rolls out new country processes and systems on a timely basis to entire Customer Experience team.
Contributes to the creation of the Customer Experience action plan, secures buy in, initiates implementation and follows up.
In customer service, problem solving and conflict handling techniques.
Using data and insights in customer interactions with IKEA across all channels and IKEA service providers into actions and solutions.
Managing, leading and developing people, preferably in customer centric service or retail environment.
Product Operations Associate - Digital Payments
By JPMorgan Chase & Co. At New York, NY, United States
Required Qualifications, Capabilities, And Skills
3+ years of product operations experience within the financial services industry
Strong technical background along with analytical and creative problem solving skills - turning analysis into actionable insights and remediation plans
Excellent communication and presentation skills including the ability to effectively organize and communicate complex information
Bachelor's degree or equivalent work experience
You will partner with technology to build a secure, highly available, scalable, and adaptable platform for the product
Lead Product Manager - Payments
By SeatGeek At New York City Metropolitan Area, United States
Excellent communication (written + verbal) skills and ability to build genuine, collaborative relationships throughout all levels of the org
Demonstrated experience managing complex and cross-functional initiatives including planning, execution, and delivery
Strong decision making skills with a balanced view of data, domain expertise, and gut instinct
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
Guide build vs. buy decisions to balance ability to experiment with reliability and scalability of our platform
Be a trusted PM for the existing Payments team, diving into in-progress initiatives, making decisions as needed and supporting delivery
Product Management Senior Manager- Commercial Payments Lead
By Wells Fargo At New York, NY, United States
3+ years of Management experience
Effective management skills to lead, develop and motivate a team
Determine appropriate strategy and actions of product management team to meet moderate to high risk deliverables
Manage allocation of people and financial resources for Product Management
Manage and develop a team of individual contributors for leading commercial payment product strategy and development
Consult, develop, market, and manage performance analysis for products that have high impact on companywide growth opportunities and success
Customer Experience Manager [Payments]
By Upwork At Florida, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Senior Manager, Payments Jobs
By LVMH At New York, NY, United States
Experience in project management and leading working groups.
Minimum 3+ years’ experience as credit card payment manager at a merchant in the USA.
Composure and ability to work with not only peers but with senior management.
PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED
Leading and fostering credit card payment community shared experience, training and networking sessions.
Possess end to end negation experience to develop and execute strategic relationships.

Are you passionate about payments and looking to make an impact? We are looking for a Payments Product Manager to join our team and help us create innovative payment solutions that will revolutionize the industry. You will be responsible for developing and managing our payments product roadmap, working with stakeholders to ensure successful product launches, and driving product adoption. If you are a creative problem solver with a passion for payments, this is the job for you!

A Payments Product Manager is responsible for developing and managing payment products and services. They are responsible for creating strategies to increase customer satisfaction and loyalty, as well as developing and maintaining relationships with payment providers. They must have a strong understanding of the payments industry, including the latest trends and technologies. They must also be able to analyze data and make decisions based on the data. To become a Payments Product Manager, you must have a bachelor’s degree in business, finance, or a related field. You should also have experience in the payments industry, such as working in a payments processing company or a financial institution. Additionally, you should have strong communication and problem-solving skills.

Payments Product Manager Skills required for your resume and career include:

• Knowledge of the payments industry, including the latest trends and technologies
• Ability to analyze data and make decisions based on the data
• Strong communication and problem-solving skills
• Ability to develop and manage payment products and services
• Ability to create strategies to increase customer satisfaction and loyalty
• Ability to develop and maintain relationships with payment providers
• Knowledge of payment processing systems and technologies
• Knowledge of financial regulations and compliance
• Knowledge of risk management and fraud prevention
• Knowledge of customer service and customer experience

Payments Product Manager Knowledge for your resume and career include:

• Knowledge of payment processing systems and technologies
• Knowledge of financial regulations and compliance
• Knowledge of risk management and fraud prevention
• Knowledge of customer service and customer experience
• Knowledge of payment processing and payment gateway technologies
• Knowledge of payment processing and payment gateway security
• Knowledge of payment processing and payment gateway integration
• Knowledge of payment processing and payment gateway APIs
• Knowledge of payment processing and payment gateway analytics

Payments Product Manager Responsibilities for your resume and career include:

• Developing and managing payment products and services
• Creating strategies to increase customer satisfaction and loyalty
• Developing and maintaining relationships with payment providers
• Analyzing data and making decisions based on the data
• Monitoring payment processing systems and technologies
• Ensuring compliance with financial regulations
• Implementing risk management and fraud prevention measures
• Providing customer service and customer experience
• Integrating payment processing and payment gateway technologies
• Testing payment processing and payment gateway APIs

Payments Product Manager Experience for your resume and career include:

• Working in a payments processing company or a financial institution
• Developing and managing payment products and services
• Analyzing data and making decisions based on the data
• Monitoring payment processing systems and technologies
• Ensuring compliance with financial regulations
• Implementing risk management and fraud prevention measures
• Providing customer service and customer experience
• Integrating payment processing and payment gateway technologies
• Testing payment processing and payment gateway APIs

Payments Product Manager Qualifications for your resume and career include:

• Bachelor’s degree in business, finance, or a related field
• Experience in the payments industry
• Strong communication and problem-solving skills
• Knowledge of payment processing systems and technologies
• Knowledge of financial regulations and compliance
• Knowledge of risk management and fraud prevention
• Knowledge of customer service and customer experience

Payments Product Manager Educations for your resume and career include:

• Bachelor’s degree in business, finance, or a related field
• Master’s degree in business, finance, or a related field
• Professional certifications in payments processing and payment gateway technologies
• Courses in payments processing and payment gateway technologies
• Courses in financial regulations and compliance
• Courses in risk management and fraud prevention
• Courses in customer service and customer experience
What tools help Payments Product Manager work better?
• Payment processing and payment gateway software
• Financial analytics and reporting tools
• Risk management and fraud prevention tools
• Customer service and customer experience tools
• Data analysis and visualization tools
• Project management and collaboration tools
Good tips to help Payments Product Manager do more effectively?
• Stay up to date on the latest trends and technologies in the payments industry.
• Develop relationships with payment providers to ensure the best possible payment processing services.
• Analyze data to make informed decisions about payment products and services.
• Implement risk management and fraud prevention measures to protect customer data.
• Monitor payment processing systems and technologies to ensure they are secure and up to date.
• Provide excellent customer service and customer experience to ensure customer satisfaction and loyalty.
• Integrate payment processing and payment gateway technologies to ensure seamless transactions.
Common Payments Product Manager interview questions?
• What experience do you have in the payments industry?
• How do you stay up to date on the latest trends and technologies in the payments industry?
• What strategies do you use to increase customer satisfaction and loyalty?
• How do you ensure compliance with financial regulations?
• What risk management and fraud prevention measures do you implement?
• How do you integrate payment processing and payment gateway technologies?
• How do you test payment processing and payment gateway APIs?
• What customer service and customer experience strategies do you use?