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Customer Experience Guide Jobs

Director, Customer Experience - Prologis Mobility
By Prologis At Denver, CO, United States
5+ years' experience in EV Charging industry and distributed energy, with a strong commercial profile
10+ years' software development/engineering experience.
10+ years' Tier 3 Customer Service facing experience.
Ability to understand, calculate, and present complex financial analysis to customers and internal stakeholders, experience with customer facing deal negotiations.
High analytical with excellent problem-solving skills
Product Own, Maintain and Deliver Workplace Service Program
Customer Experience Lead Jobs
By DraftKings Inc. At Las Vegas, NV, United States
Intermediate PC skills with working knowledge of spreadsheets and reports.
Manage the support queues (email, chat, social, etc.) to ensure we meet KPIs as defined.
Strong desire to teach and coach a team to deliver quality customer experience.
Demonstrate the ability to manage multiple tasks, while effectively focusing on priority issues.
Bachelor's degree or equivalent work experience.
Provide continual evaluation of processes and procedures. Suggest methods to improve operations, efficiency, and service to both internal and external customers.
Customer Experience Assistant Jobs
By Smile CX At California, United States
- Basic knowledge of customer management tools.
- Advanced or graduated student, with experience in the areas of management or communication.
- Previous experience in Customer Experience.
Salary according to experience and hours
- Elaboration of CX surveys (NPS, CSAT, CES etc.)
- Generation of CX measurement dashboards
General Consideration - Customer Experience
By onXmaps, Inc. At Missoula, MT, United States

At onX, we believe that diversity makes us better

Engineer Sr - Customer Experience Engineering
By Starbucks At Seattle, WA, United States
Participate in requirements gathering and functional specification activities.
Application development and/or object oriented programming experience (5 years)
Proficient development experience with GraphQL, Node.js, Apollo (4 years)
Bachelor’s degree in Computer Science or equivalent work experience
Strong interpersonal and collaboration skills
Effective communication skills, both written and verbal
Online Casino Dealer - Customer Experience
By Evolution At Southfield, MI, United States
Service-minded with good communications skills
Able to provide an engaging and rewarding experience for our live players
1-2 years of work experience in a customer service and hospitality-oriented role.
10 days of paid time off
Professional, mature and with a natural ability to follow work rules
Responsible and dedicated - towards your work and your colleagues
Camp Lucy Guest Experience Guide
By Whim Hospitality At Dripping Springs, TX, United States
Perform other duties as requested by management
Create authentic experiences and connections with Camp Lucy guests
Assists with inquires and offerings to complete the reservation process including guest information, special requests, and billing information
Handle all email inboxes assigned to the reservations team to communicate with excellent verbal communication skills via email
Ensure the company’s policies, security requirements, and Core Values are met
Use creativity skills to develop new activities regularly
Store Experience Guide – Part Time – Domain
By YETI At , Austin, 78704, Tx $15 an hour
Report to Store Experience Leader
Provide a premium checkout experience using POS and/or mobile POS system
At least 1 year of customer service experience
Previous experience working in a customer facing retail position preferred but not required
Exceptional interpersonal skills founded on an authentic ability to deliver strong customer service
Represent the YETI brand by authentically engaging each customer and their individual needs
Customer Experience Writer Jobs
By Axos Bank At , San Diego, 92122, Ca $65,000 - $75,000 a year
Project management and coaching skills
Manage and track a heavy workload of multiple projects while juggling shifting priorities
Excellent proofreading and editing skills
Financial services or personal finance
HSA or FSA account and other voluntary benefits
Ensure consistency of brand voice and tone and .expand our messaging for various customer personas
Head, Customer Experience Jobs
By Maybank At Phnom Penh, Phnom Penh, Cambodia
Share knowledge with management and other departments/branches.
Experience in customer experience management.
Provide management with oversight on the progress of the service quality transformation.
Collaborate with respective Heads at Corporate Office and Branch Managers to foster and promote customer centricity.
Tertiary education in Marketing/Communications/Business Administration or equivalent.
Attention to detail and quality while possess excellent interpersonal and leadership skills.
Store Experience Guide – Part Time – San Antonio
By YETI At , San Antonio, 78256, Tx $15 an hour
Report to Store Experience Leader
Provide a premium checkout experience using POS and/or mobile POS system
At least 1 year of customer service experience
Previous experience working in a customer facing retail position preferred but not required
Exceptional interpersonal skills founded on an authentic ability to deliver strong customer service
Represent the YETI brand by authentically engaging each customer and their individual needs
Customer Experience Intern Jobs
By AARP At , Washington, 20049, Dc
Help prepare executive-level presentations while learning important management skills, including project management, meeting management, budgeting, and documentation
Exceptional verbal/written communication, project management/documentation skills
Assist with customer experience research, analytics, and reporting
Expand your knowledge of research design, methodology, questionnaire development, data collection, analysis, data-driven results, and insights
Ability to work independently and collaboratively with cross-functional teams; interested in learning about customer experience, developing insights, and actionable results
Self-motivated, strong initiative and interpersonal skills
Customer Experience Bookseller Jobs
By Barnes & Noble At , Township Of Monroe, 08831, Nj
May be required to work in one or multiple queues and/or skill sets.
Complete work according to standards as determined by department head, manager, and/or supervisor.
2-3 years Customer Service Experience.
Excellent written and verbal communication skills
Ability to manage multiple projects simultaneously with attention to detail
Excellent Microsoft Office Suite skills required
Customer Experience Assistant Jobs
By Pierce County Library System At Fife, WA, United States
Any combination of education and experience which would provide the required knowledge and skills and allows successful performance of the job.
Integrated Library System, Inventory or Data Management system experience
Brings matters of public concern regarding waste, inefficiency, corruption, discrimination, and safety to the attention of Library Management.
Basic keyboard and alpha/numeric data entry skills
Intermediate MS Office Suite skills (e.g. Outlook, Word, Excel) to satisfactorily complete job responsibilities – All other roles
Specialized equipment or software skills sufficient to satisfactorily complete job responsibilities (e.g. HRIS)
Customer Experience Sales Guide
By DriveTime At Taylor, MI, United States
5+ years of sales or customer service experience; management experience preferred.
Partnering with other Customer Experience Guides and leadership to delegate shared tasks and responsibilities, meeting customer and company needs.
Management material: We are looking for someone that can lead, manage, and grow within our organization
Understanding and implementing all administrative responsibilities including deal documentation and cash handling.
Achieving Certification of Keyholder and executing duties accordingly.
Base Salary: $50,000 base salary so you can focus on your customer’s experience without the pressure to make the sale
Executive, Customer Experience Delivery
By Malaysia Airlines At Greater Kuala Lumpur, Malaysia
Degree in any related field i.e. Aviation Management, Audit, Actuarial Science, Statistic, or Business Management
Diploma in any related field i.e. Aviation Management, Audit, Actuarial Science, Statistic, or Business Management
Ensure all day-to-day activities, processes, file trackers, and documents are consistently updated, comply with airlines requirement including safety and security compliance.   
Positive work attitude, pro-active, team player, able to meet tight deadlines and always be prepared to take additional responsibilities.
Action oriented, enthusiastic, strong leadership qualities and strong people skill.
Skills in planning, organizing, analytical, critical thinking and report writing.
Customer Experience Librarian - Youth
By City of Jacksonville, FL At , Jacksonville, Fl
Knowledge of elementary and secondary school educational trends.
Knowledge of child development and literacy skills.
Integrates literacy practices into customer interactions whenever possible to help develop literacy skills.
Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience.
Knowledge of Library Science theories, principles, and practices including classification systems.
Knowledge of the Library's organization, operation, policies, and procedures.
Customer Experience Lead Jobs
By Homez At New York, NY, United States
Ability to work under pressure, multitask, prioritize and manage time effectively.
Strong problem-solving/troubleshooting and communication skills with the different departments.
Exceptional interpersonal skills, a real team player.
Previous work experience in customer service - an advantage.
Be responsible for providing outstanding support to customers through various channels.
Focus on consistently achieving high customer satisfaction.
Customer Experience Professional Jobs
By Mars At Chicago, IL, United States
Understand, teach, and implement components of Experience Management throughout the Mars Global Services (MGS) shared services division.
A proven track record of professional experience with Design Thinking, journey mapping, interview and research, and behavioral science methodologies.
Ability to understand and create experiences from a 360 viewpoint and lead change in a matrix organization
An industry-competitive salary and benefits package, including company bonus.
What will be your key responsibilities?
Certificates in XMP, CCXP, SHRM-SCP, SPHR, or global equivalent are highly preferred
Customer Experience Lead-Dover Jobs
By Victoria's Secret At Dover, DE, United States
Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.
Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
Experience with influencing cross-functional partners in informal and formal settings to get things done.
1 year of retail experience preferred
A Victoria’s Secret & Co Customer Experience Lead
All Store Leadership Team responsibilities include:

Are you passionate about creating amazing customer experiences? We are looking for a Customer Experience Guide to join our team and help us provide our customers with the best possible experience. If you have a knack for understanding customer needs and providing exceptional service, this is the job for you!

What is Customer Experience Guide Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to troubleshoot customer issues
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Ability to maintain customer confidentiality

What is Customer Experience Guide Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Certification in customer service or related field (preferred)

What is Customer Experience Guide Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software

What is Customer Experience Guide Experience?

• Previous customer service experience

What is Customer Experience Guide Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Process orders and returns
• Follow up with customers to ensure satisfaction
• Maintain customer records
• Monitor customer service metrics
• Identify and suggest possible improvements in customer service processes