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Customer Chat Specialist Jobs

Chat Specialist Jobs
By Percepta At Florida, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At Georgia, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At Michigan, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At South Carolina, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At Tennessee, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Remote Chat Specialist Jobs
By banci banci At United States
Job Title: Remote Online ChatSpecialist
Customers will benefit from the successful candidate's prompt and accurate service
Other duties include analyzing customer interactions and, when needed, escalating complaints to the Online Chat Manager
You will answer to client live chats concerning website navigation issues, support requests, and general consumer concerns
You will also establish new consumer relationships in order to better understand and address their needs
- Health and dental insurance
Customer Specialist Jobs
By Depressions Foreningen At Cambridge, MA, United States
Manage customer conversations across all our support channels (in-store, online, and via phone)
Proactively take steps to enhance the customer experience
Share relevant customer feedback to help us improve our offerings
Answer customer inquiries and escalate complex issues to the appropriate team to ensure rapid support
Evaluate our customer support processes, devise improvements, measure results, and iterate
Report on key customer service metrics and identify noteworthy trends
Customer Csre Chat Agent
By American Home Shield At United States

Be on the frontline of customer interactions by chatting with members online about service, payment, and product inquiries.

Chat Support Specialist Jobs
By Albert Hall Plumbing, Inc. At United States
* Inform members of their auto insurance benefits.
NOTE: THIS IS A STRICTLY REMOTE JOB POSITION.
* Control concurrent activities unique to online chat and text messaging.
* In order to address member requests, exhibit a centered attitude and a strong feeling of urgency.
Online Chat Specialist Jobs
By banci banci At United States
- Providing feedback to the product development team to improve the customer experience
- 1+ year of experience in customer support or related field
- Excellent written and verbal communication skills
- Ability to work independently in a remote environment
- Responding to customer inquiries via email, phone, and chat in a timely and professional manner
- Providing customers with accurate product information and resolving technical issues
Customer Specialist Jobs
By Martin Brower At United States
Six (6) months experience with data entry
Strong organizational and analytical skills
Excellent verbal and written communication skills
This position must pass a post-offer background and drug test
Position Responsibilities may include, but not limited to:
Provide customer support with special requests and assist various departments in the Distribution Center as needed
Customer Care Representative Iii-Chat Role
By SouthState Bank At North Charleston, SC, United States
Meet or exceed the Customer Care Representatives quality and productivity goals assigned by management.
SouthState reserves the right to modify its Remote Work Standards and Eligibility requirements at any time.
Identify and resolve advance customer inquiries using active listening, critical thinking and probing skills for first call resolution.
Successfully complete additional skills training as required/requested.
Strong knowledge of banking procedures.
Must possess a desire to assist with mentoring and assisting team members to elevate their individual performance and procedure knowledge.
Online Chat Specialist Jobs
By EOI Consulting Group, LLC At San Diego, CA, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Chat Operator Jobs
By The Reynolds and Reynolds Company At Baton Rouge, LA, United States
Quiet, dedicated work space free from distractions - this is a remote position
Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT
Must live within the state listed on the position posting
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Must be able to type at least 35 WPM, 40 and above is preferred
Chat Operator Jobs
By The Reynolds and Reynolds Company At Louisville, KY, United States
Quiet, dedicated work space free from distractions - this is a remote position
Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT
Must live within the state listed on the position posting
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Must be able to type at least 35 WPM, 40 and above is preferred
Chat Operator Jobs
By The Reynolds and Reynolds Company At Indianapolis, IN, United States
Quiet, dedicated work space free from distractions - this is a remote position
Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT
Must live within the state listed on the position posting
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Must be able to type at least 35 WPM, 40 and above is preferred
Customer Happiness Specialist Jobs
By La-Z-Boy Incorporated At California, United States
Displays expert knowledge on the full Joybird catalog and provides style advice and product recommendations to suit a customer’s unique needs.
Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
You have 1-2 years of call center experience
Shares valuable insights with our product, marketing and technology teams regarding customer needs and feedback.
You clearly walk the customer through the resolution and set expectations for delivery.
Resilient – The ability to quickly move past challenging interactions with customers.
Online Chat Specialist Jobs
By EOI Consulting Group, LLC At Chicago, IL, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Online Chat Specialist Jobs
By EOI Consulting Group, LLC At Philadelphia, PA, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Chat Specialist Jobs
By Reynolds and Reynolds At , Charleston, 25301, Wv $13 an hour
Develop and maintain a knowledge base of the evolving products and services
Previous experience in retail customer service or the automotive industry preferred but not necessary
Have a handle on basic internet and window based computer skills
Strong ability to multitask is preferred, gaming experience is helpful
Excellent written and verbal communication skills
Quiet, dedicated work space free from distractions - this is a remote position

Are you looking for a job that allows you to help customers and make a difference in their day? We are looking for a Customer Chat Specialist to join our team and provide exceptional customer service. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful information. If you are passionate about customer service and want to make a difference, this is the job for you!

A Customer Chat Specialist is a customer service professional who provides customer support via chat. They are responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to customers.

What is Customer Chat Specialist Skills Required?

• Excellent written and verbal communication skills
• Ability to multitask and prioritize
• Strong problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Proficiency in using chat software
• Ability to remain calm and professional in difficult situations

What is Customer Chat Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in using chat software

What is Customer Chat Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices

What is Customer Chat Specialist Experience?

• Previous customer service experience
• Experience using customer service software
• Experience in a customer service role

What is Customer Chat Specialist Responsibilities?

• Respond to customer inquiries via chat
• Resolve customer issues in a timely manner
• Provide helpful information to customers
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management