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Customer Chat Specialist Jobs

Customer Service Senior Supervisor - Chat
By The Cigna Group At , Hartford, 06152, Ct $45,900 - $76,500 a year
Successful candidates will have prior experience with time management, excellent organizational skills, are detail-oriented, highly motivated and people-focused.
Manages and promotes customer satisfaction and demonstrates consistent improvement in customer experience.
Demonstrated leadership skills and experience managing and motivating teams preferred.
Manages the process of selection, hiring, training, development, performance assessments, disciplinary actions, and coaching for staff.
Identifies staff education opportunities and proactively collaborates with training on a continuous basis.
3+ years of experience managing a customer service or contact center team required
Online Chat Specialist Jobs
By EOI Consulting Group, LLC At Jacksonville, FL, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

5/19 Repair Chat Customer Service Supervisor
By Spectrum At , Morrisville, 27560, Nc

Skills / Abilities and Knowledge

This is an onsite position located in Morrisville, NC

Chat Operator Jobs
By Reynolds and Reynolds At , Indianapolis, 46201, In $13 an hour
Quiet, dedicated work space free from distractions - this is a remote position
Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT
Do you thrive on engaging in online conversations, creating a wow-ing experience for customers?
Do you want to use your gaming experience to make extra income?
Must live within the state listed on the position posting
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Chat Operator Jobs
By The Reynolds and Reynolds Company At Albuquerque, NM, United States
Quiet, dedicated work space free from distractions - this is a remote position
Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT
Must live within the state listed on the position posting
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Must be able to type at least 35 WPM, 40 and above is preferred
Chat Support Specialist Jobs
By AAPC At Salt Lake City, UT, United States
Manage the chat feature on the AAPC website for career counseling.
Identify customer needs and offer appropriate solutions.
Maintain accurate and up-to-date knowledge of AAPC products and services.
Collaborate with other members of the customer service team to ensure a positive customer experience.
Previous customer service experience, preferably in a chat support or online environment.
Exceptional grammar, writing, and communication skills.
Chat Support Specialist Jobs
By SmithRx At , Plano, Tx $22 an hour
Deliver world-class support experiences to our members by becoming an expert in the Pharmacy Benefits Management industry.
Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred
Manage simultaneous interactions specific to online chat and text messaging
Educate members about their pharmacy benefits.
Must be located locally as the role is a hybrid of onsite and remote
2+ years experience working within call center required
Customer Support Chat Jobs
By etrailer At Wentzville, MO, United States
Additional Offerings. Paid holidays, Paid vacations, 401k matching, Medical, Vision, Dental, etc.
We Value Our Teammates And Are Pleased To Offer
Convenient Location. Located in Wentzville, MO near Highway 40, 61, 64 (hmm...which one do you say? 😊) and Highway 70.
FULL-TIME Customer Service Chat Support
We look forward to talking soon - Apply now!
Online Chat Specialist Jobs
By EOI Consulting Group, LLC At Seattle, WA, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Chat Associate Jobs
By Don's Appliances At , Pittsburgh, Pa
Strong communication skills (verbal and written).
Listening, analytical, and reasoning skills.
Excellent organizational and follow-up skills.
Determine charges for services requested and collect deposits/payments.
Solicit sales of new or additional services or products.
Process all incoming website order transactions.
Enrollment Chat Specialist Jobs
By Anthology Inc At United States
Assisting management with special projects relating to customer service
Responding to all inbound chats and assisting management for the entire shift with exception of assigned break times
Computer knowledge and internet navigation skills
High School diploma or equivalent combination of education and experience
Must be able to work from home
Able to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
Online Chat Specialist Jobs
By EOI Consulting Group, LLC At Los Angeles, CA, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Chat Operator Jobs
By Reynolds and Reynolds At , Wichita, 67201, Ks $13 an hour
Quiet, dedicated work space free from distractions - this is a remote position
Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT
Do you thrive on engaging in online conversations, creating a wow-ing experience for customers?
Do you want to use your gaming experience to make extra income?
Must live within the state listed on the position posting
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Customer Specialist Jobs
By DRIVE Point of Sale At , Kingston, 12401, Ny $17 - $20 an hour
Work Location: Hybrid remote in Kingston, NY 12401
Kingston, NY 12401: Reliably commute or planning to relocate before starting work (Required)
Pay: $17.00 - $20.00 per hour
Online Chat Specialist Jobs
By EOI Consulting Group, LLC At San Antonio, TX, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Chat/Text Crisis Specialist
By Centerstone At , Remote
Demonstrate high level of clinical knowledge and skill in providing telephonic or chat clinical screenings and risk assessments.
Demonstrate high-level customer service skills and professional etiquette.
Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
Six months to one year of related crisis experience is preferred
Conduct follow-up calls for individuals who are deemed moderate to high risk for suicide.
Meet the ethical and clinical standards in compliance with all accreditation.
Customer Experience Manager (Ivr And Chat)
By Brightspeed At , Charlotte, 28203, Nc
As a Customer Experience Manager your responsibilities are:
Defining reporting requirements and analyze them to drive self-service and customer experience scores improvement and read out to leadership
Proven track record in UX design and performance management
We offer competitive compensation and comprehensive benefits.
Identifying opportunities and proactively championing best in class customer experiences and self-service across IVR, chat and chatbot engagement channels
5+ years of experience in leading sales centers technologies in tech or telecom
Customer Experience Chat Specialist
By Whisker At United States
Experience with data entry and order entry
Strong computer skills including experience with Google Doc and Google Sheets or similar programs
Manages inbound chats and customer communication within the outlined KPI’s
Offers customers technical support with our mobile app including on-boarding, and connectivity concerns
Will perform additional responsibilities when required
3+ years of customer service experience
Text & Chat Counselor Jobs
By The Trevor Project At United States
Shift Availability of 11pm-7:30 AM (Eastern Time) with all schedules requiring at least one weekend day (Saturday or Sunday).
Continually grow your LGBTQ competency and awareness crisis intervention counseling to LGBTQ young people nationwide via chat and text
Successfully complete 3 weeks of mandatory training for Trevor’s digital crisis services
Build trust and provide a safer space for youth to explore issues surrounding sexuality, gender identity and suicidal ideation
Engage with multiple youth at once via our world class chat and text platform
Support our goal of serving 1.8 million crisis contacts by taking 2 conversations per hour
Chat Operator Jobs
By Reynolds and Reynolds At , Albuquerque, 87101, Nm $13 an hour
Quiet, dedicated work space free from distractions - this is a remote position
Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT
Do you thrive on engaging in online conversations, creating a wow-ing experience for customers?
Do you want to use your gaming experience to make extra income?
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Must be able to type at least 35 WPWM, 40 and above is preferred

Are you looking for a job that allows you to help customers and make a difference in their day? We are looking for a Customer Chat Specialist to join our team and provide exceptional customer service. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful information. If you are passionate about customer service and want to make a difference, this is the job for you!

A Customer Chat Specialist is a customer service professional who provides customer support via chat. They are responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to customers.

What is Customer Chat Specialist Skills Required?

• Excellent written and verbal communication skills
• Ability to multitask and prioritize
• Strong problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Proficiency in using chat software
• Ability to remain calm and professional in difficult situations

What is Customer Chat Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in using chat software

What is Customer Chat Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices

What is Customer Chat Specialist Experience?

• Previous customer service experience
• Experience using customer service software
• Experience in a customer service role

What is Customer Chat Specialist Responsibilities?

• Respond to customer inquiries via chat
• Resolve customer issues in a timely manner
• Provide helpful information to customers
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management