Sr. Manager, Crm And Loyalty
By Supergoop! At New York City Metropolitan Area, United States
Proven experience (6+ years) in CRM and loyalty management, preferably in the e-commerce or DTC industry
Exceptional project management and organizational skills, with the ability to manage multiple initiatives simultaneously and meet deadlines
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and present ideas to senior management
Utilize customer segmentation and personalization techniques to deliver tailored experiences and offers to different customer segments
Monitor and evaluate KPIs related to customer retention, loyalty, and sales, and provide regular reports and insights to senior management
Highly proficient in Microsoft Excel, Google suites, and project management tools.
Sr. Manager, Crm Operations (Remote)
By DSW At , Columbus, 43219, Oh
Participates in training across all offer platforms to allow for informed guidance and management of the team
Proven effective at project management and have strong organizational skills
5+ years in marketing process management or other relevant business areas. Comfortable measuring and analyzing business KPIs and SLAs.
5+ years of experience in CRM platforms and offer execution.
Solid understanding and experience in digital or marketing offer testing and implementation
Strong organizational skills and effective at working cross-functionally
Sr. Manager, Crm Product
By Genentech At South San Francisco, CA, United States
12-15 years of experience across roles with significant time in service or sales operations and Customer Relationship Management product teams.
Deliver outstanding project management and cross-functional partnership on multiple content initiatives at one time, including making and communicating challenging prioritization decisions.
Accountable for compliance, e.g. consent management.
Experience in the managed care, pharmaceutical, or biotech industry (preferred but not required)
Surface recommendations to drive meaningful interactions and experiences customers (in tandem with other data science, machine learning, and artificial intelligence engines).
Overall ownership of Commercial Customer CRMs, including vision, long-term planning, capabilities development, partner resourcing and budget
Crm Manager Jobs
By Elsdon Consulting ltd At United States
Advanced experience with campaign management tools and/or an ESP, primarily with Klaviyo and Braze
Customer segmentation and database management experience.
Manage email production process end-to-end through initial ideation, handoff to design, email build and scheduling, segmentation, and deployment.
3-5 years of email marketing experience in the eCommerce industry.
Strong organizational, presentation, and Microsoft Office skills
Experience compiling, analyzing, and tracking data to aid in decision making.
Global Product Manager - Crm
By Kimberly-Clark At United States
Provide regular communication to management on status updates related to operations, including project timelines, milestones, and deadlines
Manage and coordinate external vendors, contracts, relationships, and technical requirements to continue to develop and enhance the platforms
10+ years of relevant experience in information technology leading large, remote, global teams across time zones
Significant experience in building highly skilled product teams
7+ years of experience in CRM or related digital experience platforms (marketing cloud preferred)
7+ years of experience and deep understanding of digital marketing technologies and operations
Project Manager, Web & Crm
By BeneFit Cosmetics At , San Francisco, 94104, Ca
5+ years previous experience in web/mobile or ecommerce (experience managing multi-lingual, multi-national sites a plus).
Previous experience managing technical or data-heavy projects or web site releases at a consumer facing or tech company desired
Strong intuitive grasp of customers, with the ability to translate into the site experience.
Project Manager, Web & CRM
Lead E-com & Digital team in scoping & estimating new project efforts; develop, oversee and share out comprehensive project plans.
Negotiate SOWs, contracts, and business terms with key vendors, with support from Legal and Purchasing.
Crm Applications Manager Jobs
By Rover.com At Greater Seattle Area, United States
At least three years of people management experience
Experience with compliance and regulatory requirements, e.g. GDPR, CCPA, SOX
Participate as a technically capable “hands on” manager/administrator in the tools you support
Manage and grow an outstanding team of three Application Analysts
Implement technical solutions (e.g. features, integrations, etc.) that align with the functional requirements provided by the business teams you support
Have a passion for improving Rover's customer experience!
Crm Manager Jobs
By GUESS?. INC. At , Los Angeles, Ca From $90,000 a year
Location - City, Region or Area
Fair Chance Initiative for Hiring Ordinance
Click here for more information
Manager, Crm Jobs
By San Francisco 49ers At Santa Clara, CA, United States
Builds and presents high-quality data visualizations, dashboards, presentations, and reports for organization-wide use, including executive management and third parties.
Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
Bachelor’s degree or equivalent degree and at least 5-7 years’ relevant work experience; or an equivalent combination of education and experience.
Manages lead campaign distribution process across sales, service, and corporate partnership teams.
Queries and builds target audiences for digital marketing efforts and manage email testing strategy.
Experience using Tableau and SQL is a plus.
Manager - Marketing (Crm)
By LUXOTTICA At , New York, 10018, Ny $133,530 a year
Strong project management skills with a clear focus on results
Drives the customer experience across channels including email touchpoints; connecting assets, offers, perks and trigger emails
Strong verbal and written communication skills; experience gaining alignment to ideas at all levels.
Strong analytic skills with experience in developing marketing plans by integrating consumer research and a variety of data types and sources.
Manages 1:1 and 1: many CRM calendar
Manages external & internal agency relationships to maximize efficiencies.
Manager, Email & Crm Jobs
By Pandora At New York, NY, United States
Day-to-day management of transactional and flow emails to ensure all copy and creative is up to date with latest drops
Partner with retail operations and go-to-market teams to create, define, and manage clienteling strategy and execution
Manages customer insight projects alongside local Analytics team to steer CRM strategy and support the wider marketing team
Minimum four years’ experience in a CRM / email marketing role
Excellent communication skills, both written and verbal
Experience writing copy for digital channels, with an excellent grasp of English language and grammar
Project Specialist, Crm Jobs
By Nintendo At Redmond, WA, United States
Exceptional project management and organizational skills, with an unparalleled attention to detail a must
Excellent interpersonal skills; able to effectively work cross-functionally with strong verbal and written communication skills; experience working with external vendors preferred.
Implement a/b testing procedures on campaigns as directed by Email Lead and/or Email Manager.
Minimum 3 years of experience in digital/online marketing, including email marketing and CRM.
Experience executing on email marketing campaigns that drive consumer response.
Undergraduate degree or equivalent work experience
Crm Operations Manager Jobs
By hims & hers At United States
3+ years B2C, DTC industry experience
Experience in highly regulated industries a plus, i.e. Healthcare, insurance, banking
Experience with Top Tier ESP’s and Deeplinking tools, i.e. Braze, Iterable, Salesforce Marketing Cloud, Branch.iocr
Strong collaboration and problem-solving skills
Own development, deployment, technical discovery & execution of a range of multi-channel campaigns including, sms, push, email, in-app and web
Assist with architecture and technical evaluation for customer communication solutions
Crm Manager Jobs
By GUESS?, Inc. At Los Angeles, CA, United States

Manage projects designed to enhance the current loyalty program structure including en

Manager- Crm Jobs
By L'Oréal At El Segundo, CA, United States
Advanced analytical skills and in-depth database segmentation experience
Maintain health of customer database through agency managed refreshes, scrubs/cleansing
Big-picture thinker and experience in a dynamic, high-growth environment
Must possess excellent creative, organizational, verbal and written communication skill
4+ years relevant industry experience with 2-3+ years’ experience specifically in CRM and loyalty, required
Experience building agency / project briefs
Crm Manager, Operations Jobs
By Tripadvisor At Needham, MA, United States
Excellent leadership and people management skills, with a track record of developing and leading high-performing teams.
Strong time-management skills and ability to prioritize.
Manage a team of CRM specialists to ensure the successful implementation and execution of our CRM strategies.
Manage technical projects, track progress towards milestones, and keep tabs on all the moving parts of agile planning and development cycles.
Strong knowledge of marketing automation tools and technologies.
Experience in building and deploying omni-channel messaging, including, email, push, SMS.
Manager, Crm Administration - Salesforce
By Cars.com At United States
Strong project management skills and knowledge of CRM software deployment methodologies
5 + years of established leadership experience in Salesforce administration and team management within a larger project team
Experience in Agile environments and knowledge of Agile development practices and a sprint delivery model
The Manager, CRM Administration is responsible for all aspects of managing Salesforce including administration, implementation, resourcing, and maintenance
Strong communication skills, including the ability to summarize complex system functionality for the business user
A knack for listening and interpreting user requirements and then turning them into action
Manager Of Ecommerce & Crm Technology
By TMRW Sports Group At , Orlando, Fl
Responsible for master data sources and management of all fan information, including coordination with all stakeholders.
Work closely with the TMRW CMO to drive vendor selection of CRM solutions, and then ongoing operational management of technology vendors.
5-9 years of experience with eCommerce and CRM technology, ideally with sports teams / leagues.
Expert knowledge of one or more leading CRM solutions (e.g. Salesforce, Adobe).
Bachelor's Degree or equivalent experience in related field
Orlando, FL or remote with ability to travel to office (~25%).
Crm Manager Jobs
By LTK (formerly rewardStyle & LIKEtoKNOW.it) At Raleigh, NC, United States
Manage Asana, Airtable, and cross-functional campaign management tools for campaign planning and execution
Bachelor’s Degree in Marketing, Advertising, Business Administration, or equivalent combination of experience and instruction.
6+ years experience in campaign planning for customers. CRM lifecycle marketing preferred.
Experience in the retail, B2C, or 3-sided marketplace industries (such as UBER, LYFT, Doordash, etc) is a plus!
CRM Platform experience in Braze (preferred), Salesforce, Oracle, Hubspot, or similar experience.
Proficient in Lucid chart (or comparability customer journey visualization tools), and conditional “If/Then” statements to build the lifecycle experience.
Crm Manager Jobs
By LTK (formerly rewardStyle & LIKEtoKNOW.it) At San Francisco, CA, United States
Manage Asana, Airtable, and cross-functional campaign management tools for campaign planning and execution
Bachelor’s Degree in Marketing, Advertising, Business Administration, or equivalent combination of experience and instruction.
6+ years experience in campaign planning for customers. CRM lifecycle marketing preferred.
Experience in the retail, B2C, or 3-sided marketplace industries (such as UBER, LYFT, Doordash, etc) is a plus!
CRM Platform experience in Braze (preferred), Salesforce, Oracle, Hubspot, or similar experience.
Proficient in Lucid chart (or comparability customer journey visualization tools), and conditional “If/Then” statements to build the lifecycle experience.

Are you an experienced CRM Project Manager looking for a new challenge? We are looking for a talented individual to join our team and help us deliver successful CRM projects. You will be responsible for managing the end-to-end delivery of projects, from initial scoping to final delivery. You will be working with stakeholders across the business to ensure projects are delivered on time and to budget. If you have a passion for delivering successful projects and are looking for an exciting new opportunity, then this could be the role for you!

Overview:

A CRM Project Manager is responsible for managing the implementation of customer relationship management (CRM) systems. They are responsible for overseeing the development, implementation, and maintenance of the CRM system, as well as ensuring that the system meets the needs of the organization.

Detailed Job Description:

The CRM Project Manager is responsible for the successful implementation of the CRM system. This includes overseeing the development, implementation, and maintenance of the system, as well as ensuring that the system meets the needs of the organization. The CRM Project Manager is also responsible for managing the project team, ensuring that the project is completed on time and within budget. Additionally, the CRM Project Manager is responsible for providing training and support to users of the system.

What is CRM Project Manager Job Skills Required?

• Excellent project management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Knowledge of customer relationship management (CRM) systems
• Knowledge of software development processes
• Knowledge of database management systems
• Knowledge of web development technologies
• Knowledge of business processes

What is CRM Project Manager Job Qualifications?

• Bachelor’s degree in computer science, information systems, or a related field
• 5+ years of experience in project management
• 5+ years of experience in software development
• 5+ years of experience in customer relationship management (CRM) systems
• Experience with database management systems
• Experience with web development technologies

What is CRM Project Manager Job Knowledge?

• Knowledge of customer relationship management (CRM) systems
• Knowledge of software development processes
• Knowledge of database management systems
• Knowledge of web development technologies
• Knowledge of business processes

What is CRM Project Manager Job Experience?

• 5+ years of experience in project management
• 5+ years of experience in software development
• 5+ years of experience in customer relationship management (CRM) systems
• Experience with database management systems
• Experience with web development technologies

What is CRM Project Manager Job Responsibilities?

• Develop and implement the CRM system
• Manage the project team and ensure the project is completed on time and within budget
• Provide training and support to users of the system
• Monitor the performance of the system and make necessary adjustments
• Ensure the system meets the needs of the organization
• Troubleshoot any issues with the system