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Associate Help Desk Technician Jobs

Help Desk Technician Jobs
By ALKEME At , Ladera Ranch, 92694
1-5 years of experience in IT support or a related field.
Strong knowledge of Windows operating systems and Microsoft Office applications.
Excellent problem-solving skills and ability to troubleshoot technical issues effectively.
Effective communication skills, both written and verbal.
CompTIA A+ or other relevant certifications.
Experience with Mac OS and mobile device support (iOS, Android).
Help Desk Technician Jobs
By TechFetch.com - On Demand Tech Workforce hiring platform At Los Angeles, CA, United States

Active Directory And Other User Administration Skills Experience

Remote Help Desk Technician ($18.50 / Hour)
By Talentify.io At United States
Remote user administration (LANDESK) is a part of the job responsibilities
Opportunity to gain experience in customer service and IT fields
Minimum 6 months of customer service experience
Retail or IT experience is a plus
Working knowledge of Windows XP or WEPOS
Microsoft Windows, A+ or Cisco Certifications are a plus
Help Desk Associate Jobs
By Alo Yoga At , Beverly Hills, Ca $55,000 - $65,000 a year
Printers – both in the HQ and warehouse buildings and remotely
Support our remote operations. Some sites also have IT, and some do not.
Possess the ability prioritize and manager multiple issues at one time.
Assist users with computer issues – both hardware and software
Provide Office365 support – Outlook, Word, Excel support
Provide Adobe Creative Cloud support
Help Desk Technician - Flexible Office/Home Schedule
By Kaplan At Boston, MA, United States
Working Knowledge of mobile OS e.g. Android/iOS and Mobile Deployment Management.
Knowledge of Mac OS and enterprise experience with supporting Mac devices with JAMF.
Providing 1st line IT support for incidents and service requests in person or via remote support tools.
Contributing to our knowledge base and writing support documentation.
Setting up and configuring new hardware to meet business requirements.
Keeping peers and the Service Desk Manager informed of trends, significant problems, and unexpected delays.
Help Desk Technician Jobs
By Eisenhower Health At , Rancho Mirage, 92270, Ca
Required: 1 year of proven Help Desk experience with a preference for hospital or healthcare environment
Preferred: 1 year previous experience with Help Desk in a hospital setting
Provides an excellent service desk experience to all customers
Provides timely and effective documentation in EMC’s Knowledgebase
Use the contents of the Knowledgebase and help desk software to assist with resolving Help Desk calls
Assists team members with knowledge transfer by creating, reviewing, updating Knowledgebase articles
Help Desk Analyst Associate
By Louisiana Farm Bureau At , Baton Rouge, 70895, La $17.81 - $30.79 an hour
May inventory new equipment using the asset management system.
Acquire working knowledge of computer software, hardware and peripherals in order to support end users.
Other duties and responsibilities as assigned.
Provide coverage for all calls and emails from end users to Information Technology Help Desk during designated hours.
Troubleshoot basic computer software, hardware and peripheral issues.
Log, document, and resolve or refer technical questions and problems.
Help Desk Technician Ii
By Cuningham Group At , Los Angeles, Ca $71,000 - $123,000 a year
Proficient with Zoom technology, InTune and Package creation, Windows 10, Active Director User/Group management, Exchange/Office 365 management, remote access applications.
Escalate issues and distribute tickets to other team members, vendors, or Help Desk Manager as appropriate.
Provide strong customer service skills.
Experience within the AEC industry, a plus.
Provide second-level support for all Business Technology incidents. Act as a backup to first-level support as needed.
Effectively communicate technical matters to a non-technical audience
Help Desk Technician Jobs
By Scandinavian Tobacco Group Canada At , Richmond, 23223, Va
Knowledge of infrastructure management and operating software Intune, Active Directory, Phone systems, VC technology
Minimum 5 years’ help desk experience a MUST
Service-oriented, self-starter with a flexible mindset and strong communication skills
Experience with Office365 and Teams
Your areas of knowledge and expertise (that matter the most for this role):
Work Location: Hybrid remote in Richmond, VA
Help Desk Technician Jobs
By Lake Washington Institute of Technology At , Kirkland, 98034, Wa
Perform account management for all college systems administered by information technology services, including adding, changing, reactivating, disabling, and deleting users
Experience providing responsive customer support with a calm and professional manner, preferably in information technology or other technical capacity
Strong organization skills; detail oriented; ability to troubleshoot, analyze and resolve problems
Excellent written, verbal, and email communication skills; demonstrated ability to serve as a bridge between technology-fluent employees and others
Official transcripts/certifications will be required upon employment
Other conditions that may apply will be detailed upon the offer of employment
Help Desk Technician - Norwood
By Atrius Health At , Norwood, Ma

At least 1-3 years related experience troubleshooting & resolving computer related issues at a help desk.

Help Desk Technician - Norwood

Associate Help Desk Analyst, Weekend Shift
By Credit Acceptance At , Remote $40,847 - $46,292 a year
Executes incident management for system issues, adhering to established process and SLAs.
Basic knowledge using and troubleshooting Windows 10, Office 365, and Adobe
Basic knowledge using and troubleshooting hardware such as laptops, desktops, and printers
Experience working in a corporate Help Desk or call center environment
Pursuing or achieved at least one certification such as MCP, MTA, HDI-HDA, ITIL Foundations, or CompTIA A+
Basic knowledge using and troubleshooting SharePoint
Help Desk Technician I
By ProSphere At San Antonio, TX, United States
Must hold a current Security + certification as well as one or more of the following: A+ or Network+.
Must have proven customer service skills with customer service being their driving force.
Experience working on an Windows Help Desk team supporting the U.S. Military, a large hospital, or an academic institution.
Essential Functions And Job Responsibilities
Minorities, Women, Individuals with Disabilities, and Protected Veterans.
Must be willing and able to work 8 hours shifts between 6AM – 7PM as needed.
Help Desk Technician Jobs
By Mozaic At Waterloo, NY, United States
Audit agency computers, users, file access and other HIPAA, NIST, CMMC or compliance requirements that the agency participates with.
High school diploma with at least two (2) years of experience providing hardware and software support to small-to-medium sized companies.
Experience with Windows operating systems, Microsoft Office Suite, Microsoft Active Directory
Knowledge of basic networking concepts or theory preferred
Experience with computer hardware, laptop hardware, printers and other business technology preferred.
Paid Comprehensive Training and Certification Programs
Help Desk Technician Jobs
By Select Source International At Groton, CT, United States
Ticket Management within ServiceNow – Processing tickets to schedule for software installation or close out to initiate delivery to location.
Inventory Management of imaged and pre-imaged assets
Data Entry and Tracking within ServiceNow and Microsoft Excel
Acts as center hub for communication between Software Technicians, Imaging Technicians, Shipping & Receiving and end-users.
Job Title: Desktop Support Technician
Maintains a high degree of professionalism in actions
Help Desk Technician (Remote)
By Tandym Group At Washington, DC, United States
Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
Solid problem solving and time management skills
Experience with trouble ticketing system—currently using ServiceNow or Service Manager.
Experience in the use of remote access applications
Answer queries on basic technical issues and offer to solve them
Proven experience as a Help Desk Analyst or other IT support role
Help Desk Technician Jobs
By Concero At Greater St. Louis, United States
• Microsoft, A+, N+, and/or S+ certifications or equivalent experience
• Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals
• Experience maintaining Office 365 user accounts
• Solid written and oral communication skills
• Solid interpersonal and team skills
• Solid documentation and reporting skills
Help Desk Technician Jobs
By LanceSoft, Inc. At San Antonio, TX, United States
Location: **Remote** Looking for candidates living within 50 miles of San Antonio, TX
6 months of hardware experience preferably in a call center environment
High School Diploma or GED required.
Job Title: ‘Tech Support Associate/Senior IS Technician/Desktop Support Technician'
Duration: 3+ Months Contract with Possible Extension
2hr start windows: 1 p.m. to 3 p.m. (EST) including weekend day/night.
Help Desk Associate Jobs
By Atlas Search At New York City Metropolitan Area, United States
Microsoft Active Directory user and group management.
Contribute to internal IT and end-user knowledge base content.
Microsoft System Center Configuration Manager (SCCM).
Collaborate with all areas of IT to deliver exceptional in-house service and support.
Prioritize both incident and service requests.
Escalate incidents and problems as necessary.
Help Desk Technician Jobs
By Laiba technology At Fort Myers, FL, United States

Experience in IT Desktop Support and Team Management in Client Facing RolesThis position Leads IT Deskside staff with technical support or desktop/laptop computers, applications, printers and related ...

Are you looking for a challenging and rewarding role as an Associate Help Desk Technician? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer inquiries, as well as providing technical advice and guidance. If you have excellent customer service skills, a passion for technology, and the drive to succeed, then this is the perfect opportunity for you!

Overview An Associate Help Desk Technician is a technical support specialist who provides technical assistance to customers and employees. They are responsible for troubleshooting hardware and software issues, providing technical support, and resolving customer inquiries. Detailed Job Description The Associate Help Desk Technician is responsible for providing technical assistance to customers and employees. This includes troubleshooting hardware and software issues, providing technical support, and resolving customer inquiries. The Associate Help Desk Technician will also be responsible for maintaining customer databases, updating customer records, and providing customer service. Job Skills Required
• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Knowledge of network protocols and operating systems
• Ability to work independently and in a team environment
• Excellent communication and interpersonal skills
Job Qualifications
• Associate’s degree in Computer Science or related field
• 1-2 years of experience in a help desk or technical support role
• A+ certification or equivalent
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network protocols and operating systems
• Knowledge of customer service principles and practices
Job Experience
• 1-2 years of experience in a help desk or technical support role
Job Responsibilities
• Troubleshoot hardware and software issues
• Provide technical support to customers and employees
• Maintain customer databases and update customer records
• Provide customer service
• Resolve customer inquiries