Warranty Claims Processors Remote Jobs

At least 1-2 years of previous customer service experience

Bachelors Degree or commensurate work experience

Basic mechanical, technical and contract knowledge and understanding

Possess analytical and investigative skills

Previous leadership experience desired but not required

Investigate liability complaints against First American and/or independent contractors dispatched by First American

2 yrs experience with product design and/or development.

4 years of warranty and repairs experience 2

4 yrs of leading a team in a fast-paced environment.

4 years leading a team in a fast-paced environment 1

2 yrs experience with product design and/or development.

4 years of warranty and repairs experience 2

4 yrs of leading a team in a fast-paced environment.

4 years leading a team in a fast-paced environment 1

2 yrs experience with product design and/or development.

4 years of warranty and repairs experience 2

4 yrs of leading a team in a fast-paced environment.

4 years leading a team in a fast-paced environment 1

2 yrs experience with product design and/or development.

4 years of warranty and repairs experience 2

4 yrs of leading a team in a fast-paced environment.

4 years leading a team in a fast-paced environment 1

2 yrs experience with product design and/or development.

4 years of warranty and repairs experience 2

4 yrs of leading a team in a fast-paced environment.

4 years leading a team in a fast-paced environment 1

2 yrs experience with product design and/or development.

4 years of warranty and repairs experience 2

4 yrs of leading a team in a fast-paced environment.

4 years leading a team in a fast-paced environment 1

2 yrs experience with product design and/or development.

4 years of warranty and repairs experience 2

4 yrs of leading a team in a fast-paced environment.

4 years leading a team in a fast-paced environment 1

2 yrs experience with product design and/or development.

4 years of warranty and repairs experience 2

4 yrs of leading a team in a fast-paced environment.

4 years leading a team in a fast-paced environment 1

2 yrs experience with product design and/or development.

4 years of warranty and repairs experience 2

4 yrs of leading a team in a fast-paced environment.

4 years leading a team in a fast-paced environment 1

2 yrs experience with product design and/or development.

4 years of warranty and repairs experience 2

4 yrs of leading a team in a fast-paced environment.

4 years leading a team in a fast-paced environment 1

Investigate, analyze, and respond to complaints from various sources, including Consumer Protection Agencies, Regulatory Agencies, Attorneys, and Upper Management

1-2 years of previous customer service experience

Bachelor's Degree or equivalent work experience

Basic mechanical, technical, and contract knowledge

Previous leadership experience desired but not required

Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and employee stock purchase plan

A minimum of 1 year of prior claims experience

A professional degree or equivalent experience

Strong communication skills, both written and verbal

Sharp critical thinking skills with sound judgment

Perform data entry and verification

Verify data and processing requirements and make corrections as necessary

Completes all state required forms pursuant to applicable jurisdiction requirements.

Prepares and provides medical bills for repricing to the approved MCO (Managed Care Organization) vendor, where applicable.

This position is remote, however, you must be located under the Eastern Time Zone

1-2 Years Workers' Compensation Claims Experience

Contacts employees when required and provides timely and accurate information to employer.

Determines if the claim is compensable in accordance with the applicable legal jurisdiction.

1 year of health insurance experience or medical terminology knowledge is a plus

Determine benefit coverage based on clinical edits, plan documents/booklets, benefit reference documents, Claim Reference Manuals and claims-related memoranda, and reports.

Effective verbal and written communication skills

Review, analyze and interpret claim forms and related documents.

Appropriately investigate, pend and refer claims based on claim procedures and guidelines.

Accurately handle correspondence, claims, and referrals in the established timeframes and/or performance guarantees.

Apply your skills and experience to help drive business transformation

Knowledge of Microsoft Suite and basic computer skills

Do you want to gain valuable skills and experience working as a contractor?

Work locally or remotely, significantly reducing or eliminating the demands to travel

Build relationships with dealerships to provide excellent customer experiences to every dealership, every time

Use critical thinking skills to process complex situations and provide personalized resolutions

Apply your skills and experience to help drive business transformation

Knowledge of Microsoft Suite and basic computer skills

Do you want to gain valuable skills and experience working as a contractor?

Work locally or remotely, significantly reducing or eliminating the demands to travel

Build relationships with dealerships to provide excellent customer experiences to every dealership, every time

Use critical thinking skills to process complex situations and provide personalized resolutions