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Virtual Customer Service Agent Jobs

Virtual Customer Support Agent
By LC EXCLUSIVE At Pompano Beach, FL, United States
While previous experience in customer service or hospitality is advantageous, it is not a strict requirement
Provide exceptional customer support throughout the booking process, addressing inquiries, resolving concerns, and ensuring a seamless travel planning experience.
Minimum age requirement: 18 years old
Strong communication skills with a customer-centric approach (a background in sales is a plus)
Plan and arrange transportation, accommodations, travel insurance, and additional services as needed to create comprehensive travel itineraries.
Maintain accurate and organized records of client interactions, travel arrangements, and other relevant information.
Virtual Customer Support Agent
By LC EXCLUSIVE At United States
While previous experience in customer service or hospitality is advantageous, it is not a strict requirement
Provide exceptional customer support throughout the booking process, addressing inquiries, resolving concerns, and ensuring a seamless travel planning experience.
Minimum age requirement: 18 years old
Strong communication skills with a customer-centric approach (a background in sales is a plus)
Plan and arrange transportation, accommodations, travel insurance, and additional services as needed to create comprehensive travel itineraries.
Maintain accurate and organized records of client interactions, travel arrangements, and other relevant information.
Virtual Customer Support Agent
By LC EXCLUSIVE At California, United States
While previous experience in customer service or hospitality is advantageous, it is not a strict requirement
Provide exceptional customer support throughout the booking process, addressing inquiries, resolving concerns, and ensuring a seamless travel planning experience.
Minimum age requirement: 18 years old
Strong communication skills with a customer-centric approach (a background in sales is a plus)
Plan and arrange transportation, accommodations, travel insurance, and additional services as needed to create comprehensive travel itineraries.
Maintain accurate and organized records of client interactions, travel arrangements, and other relevant information.
Virtual Customer Service Representative
By M45 Marketing Services At Aurora, IL, United States
Telephone and interpersonal skills are required to ensure calls are managed in a timely, friendly and courteous manner.  
Solid written and verbal communication skills. 
Strong organizational skills, attention to detail, problem solving and solid judgment are essential. 
Requires experience at handling multiple work assignments concurrently and independently.
Experience with Skype, Microsoft Office, Outlook, Adobe and OpenScape.
Ability to follow directions accurately and finish tasks in a timely manner.
Virtual Customer Care Agent
By Certified Mobile Notary Service At New York, NY, United States

Mommy Jobs Online (Apply with Get.It is now in a need for a Customer Care Agent to work virtually in the US. only. JOB TYPE: Full-time; MUST be a U.S. citizen. Primary Duties  Provide an ...

Virtual Customer Service Agent
By GigXDigital,Inc. At United States
Provide knowledgeable answers to questions about product, pricing and availability
Data entry in various platforms
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs
Virtual Customer Service Representative
By Bluemont Hotel At Manhattan, KS, United States
Knowledge of hotel reservation systems and/or customer service experience in the hospitality industry
Coordinate with other hotel departments to ensure excellent customer service and guest experience
Excellent communication skills, both verbal and written
Strong problem-solving and decision-making skills
Respond promptly and professionally to guests' inquiries, concerns, and complaints via phone, email, and live chat
Make and modify guest reservations using the hotel's reservation system and ensure accuracy of all reservation details
Insurance Virtual Customer Service Agent
By Foundever At , Huntington, Wv $13 - $17 an hour
Internal Mobility (84% of our managers are promoted within)
Navigation skills (the ability to speak on the phone while using a computer)
Excellent communication skills, both written & verbal
Customer service experience preferred, but not required
Experience in the financial services, healthcare or technology industries preferred, but not required
401K retirement plan with company match
Insurance Virtual Customer Service Agent
By Foundever At , Ogden, Ut $13 - $17 an hour
Internal Mobility (84% of our managers are promoted within)
Navigation skills (the ability to speak on the phone while using a computer)
Excellent communication skills, both written & verbal
Customer service experience preferred, but not required
Experience in the financial services, healthcare or technology industries preferred, but not required
401K retirement plan with company match
Licensed Insurance Virtual Customer Service Agent
By Foundever At , , Tx $14 - $18 an hour
Internal Mobility (84% of our managers are promoted within)
Navigation skills (the ability to speak on the phone while using a computer)
Excellent communication skills, both written & verbal
Customer service experience preferred, but not required
Experience in the financial services, healthcare or technology industries preferred, but not required
401K retirement plan with company match
Resolutions Agent (Virtual) Jobs
By Carnival Cruise Line At , Miramar, Fl
QUALIFICATIONS, KNOWLEDGE, SKILLS, & ABILITIES :
1+ year Minimum of customer service experience
Strong computer skills and the ability to learn company software.
Ability to demonstrate good verbal and written communication skills required.
Ability to demonstrate active listening skills to interpret and address customer requests and needs.
Actively participate in ongoing feedback and coaching sessions from Quality Assurance, Supervisor, as well as contribute to team meetings
Resolutions Agent (Virtual) Jobs
By Carnival Cruise Line At United States
1+ year Minimum of customer service experience
Strong computer skills and the ability to learn company software.
Ability to demonstrate good verbal and written communication skills required.
Ability to demonstrate active listening skills to interpret and address customer requests and needs.
Actively participate in ongoing feedback and coaching sessions from Quality Assurance, Supervisor, as well as contribute to team meetings
Excellent attendance and punctuality are essential functions of the job.
Virtual Customer Service Representative (Priority Bulk) (E-Req-July/Aug/Sept)
By Comcast At , Atlanta, 30339, Ga $15 an hour
Provides the right experience to customers for billing, repair, retention and sales inquiries or interactions.
Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products and services.
Based on the customers wants and needs, acts as a product consultant, articulating appropriate product solutions, features and benefits.
Other duties and responsibilities as assigned.
Follows established troubleshooting procedures, including use of appropriate resources and desktop tools. Produces work order according to established business rules.
Effectively works to build a consultative relationship with the customer to create understanding and resolve all issues.
Insurance Virtual Customer Service Agent
By Foundever At , Morgantown, Wv $13 - $17 an hour
Internal Mobility (84% of our managers are promoted within)
Navigation skills (the ability to speak on the phone while using a computer)
Excellent communication skills, both written & verbal
Customer service experience preferred, but not required
Experience in the financial services, healthcare or technology industries preferred, but not required
401K retirement plan with company match
Fun Expert Agent (Virtual)
By Carnival Cruise Line At United States
Excellent verbal and written communication skills, as well as the ability to effectively prioritize and manager time.
Knowledge of Microsoft office products required.
Working knowledge of CCL’s internal system; Navigator and Launchpad required.
Exceed customer expectations with guidance, knowledge, and a real passion for travel.
Ability to provide thorough and complete information regarding booking a cruise including quoting various promotions and targeted offers.
Troubleshoot minor technical issues and escalates to IT via opening service case to troubleshoot escalations.
Virtual Customer Service Agent
By Our Time Solutions At San Antonio, TX, United States
Use technology to accomplish job duties effectively.
Sell products and services to customers.
Build and maintain good relationships with customers.
Maintain good relations with fellow co-workers.
Virtual Service Technician Jobs
By Renewal by Andersen At , Norcross, 30071, Ga $22 - $24 an hour
2-3 years of carpentry, finishing and/or remodeling experience.
Recognize situations that would impact customer's experience.
Maintains a thorough knowledge of construction basics and installation.
Strong communication skills; clear and readable written documents and messages
Guide customer through minor service part repair using TechSee software
Troubleshoot customer service issues using the TechSee software
Licensed Insurance Virtual Customer Service Agent
By Foundever At , Virginia Beach, Va $14 - $18 an hour
Internal Mobility (84% of our managers are promoted within)
Navigation skills (the ability to speak on the phone while using a computer)
Excellent communication skills, both written & verbal
Customer service experience preferred, but not required
Experience in the financial services, healthcare or technology industries preferred, but not required
401K retirement plan with company match
Virtual Customer Service Representative (Promo Roll- E/Req) July/Aug
By Comcast At , Atlanta, 30339, Ga $15 an hour
Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products, and services.
Based on the customers wants and needs, acts as a product ambassador, articulating appropriate product solutions, features and benefits.
Acts as a competitive expert to compare the benefits of Xfinity over the alternative solutions.
Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations.
Other duties and responsibilities as assigned.
Effectively works to build a consultative relationship with the customer to create understanding and resolve all issues.
Insurance Virtual Customer Service Agent
By Foundever At , Phoenix, Az $13 - $17 an hour
Internal Mobility (84% of our managers are promoted within)
Navigation skills (the ability to speak on the phone while using a computer)
Excellent communication skills, both written & verbal
Customer service experience preferred, but not required
Experience in the financial services, healthcare or technology industries preferred, but not required
401K retirement plan with company match

Are you looking for a job that allows you to work from the comfort of your own home? Look no further! We are looking for a Virtual Customer Service Agent to join our team and provide excellent customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Virtual Customer Service Agent is a customer service professional who provides customer service support to customers via phone, email, or chat. They are responsible for responding to customer inquiries, resolving customer complaints, and providing helpful information to customers. Detailed Job Description A Virtual Customer Service Agent is responsible for providing customer service support to customers via phone, email, or chat. They must be able to respond to customer inquiries, resolve customer complaints, and provide helpful information to customers. They must also be able to troubleshoot customer issues and provide solutions. Additionally, they must be able to maintain customer records and update customer information. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to troubleshoot customer issues
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Proficiency in customer service software
• Proficiency in Microsoft Office
Job Knowledge
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service software
Job Experience
• Previous customer service experience
• Experience with customer service software
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints
• Provide helpful information to customers
• Troubleshoot customer issues and provide solutions
• Maintain customer records and update customer information
• Follow customer service best practices and policies