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Virtual Customer Care Representative Jobs

Customer Care Associate I (Virtual)
By University of Phoenix At , Phoenix, 85004 $33,300 a year
Proficient time management skills and a strong attention to detail while handling many different, complex, and critical processes simultaneously
Proficient interpersonal and communication skills to explain technical information to customers, stakeholders, VA representatives, students, and case managers
MINIMUM EDUCATION AND RELATED WORK EXPERIENCE
One (1) year of customer service or other applicable experience
Good oral, written and interpersonal communication and customer service soft skills to maintain a positive and helpful attitude with customers
Working knowledge of personal software packages and communication equipment to perform general administrative functions
Virtual Customer Care Representative
By Lennar Homes At , Plymouth, 55446, Mn
Strong organizational, time management, analytical, problem solving, and mediation abilities.
Complete a remote evaluation and diagnosis of each Homeowner service request.
Guide Homeowners through remote support process in a patient and caring manner.
Field service experience or equivalent.
Ability to communicate clearly and attentively with diverse audiences via a remote setting.
Comfortable with innovation and technology, including computer applications, remote access, chat, text, and artificial intelligence.
Virtual Customer Service Representative
By M45 Marketing Services At Aurora, IL, United States
Telephone and interpersonal skills are required to ensure calls are managed in a timely, friendly and courteous manner.  
Solid written and verbal communication skills. 
Strong organizational skills, attention to detail, problem solving and solid judgment are essential. 
Requires experience at handling multiple work assignments concurrently and independently.
Experience with Skype, Microsoft Office, Outlook, Adobe and OpenScape.
Ability to follow directions accurately and finish tasks in a timely manner.
Virtual Customer Care Agent
By Certified Mobile Notary Service At New York, NY, United States

Mommy Jobs Online (Apply with Get.It is now in a need for a Customer Care Agent to work virtually in the US. only. JOB TYPE: Full-time; MUST be a U.S. citizen. Primary Duties  Provide an ...

Virtual Care Customer Service Representative
By Modern Animal At Los Angeles, CA, United States
3+ years experience in the practice of small animal veterinary medicine and surgery
5+ years experience in a Customer Service role in a concierge-level or white-glove support environment
Passion for helping people and crafting support experiences that exceed customers' expectations
Excellent verbal and written communication skills
Experience with a variety of computer programs
Addressing general inquiries in a timely, accurate, and professional manner; empathize with and prioritize customer needs
Virtual Customer Service Representative
By Bluemont Hotel At Manhattan, KS, United States
Knowledge of hotel reservation systems and/or customer service experience in the hospitality industry
Coordinate with other hotel departments to ensure excellent customer service and guest experience
Excellent communication skills, both verbal and written
Strong problem-solving and decision-making skills
Respond promptly and professionally to guests' inquiries, concerns, and complaints via phone, email, and live chat
Make and modify guest reservations using the hotel's reservation system and ensure accuracy of all reservation details
Virtual Care Coordinator Jobs
By Capleo Global At New York County, NY, United States
Provides training on telehealth and remote monitoring workflows, platform application, and documentation requirements to new staff.
Runs and maintains operational database including relevant telehealth and remote monitoring program performance, response times, and quality metrics.
Interpersonal skills to effectively communicate and collaborate with patients, visitors, and other members of the clinical team.
Suggest to registered nurse and nursing supervisor if patient can be discharged from remote patient monitoring based on observed patient behavior.
Escalates issues with telehealth and remote monitoring equipment.
Sufficient oral and writing skills in the English language in order to communicate effectively.
Virtual Care Technician Jobs
By Parkview Health At , Fort Wayne, 46845, In

Summary: The Virtual Care Technician is a Paraprofessional member of the patient care team who works under the supervision of the Virtual Care Nursing Manager. Is responsible for continuous ...

Virtual Customer Care Representative
By Lennar Homes At , Charleston, 29405, Sc
Advanced knowledge of scheduling, budgeting and document management.
Strong organizational, time management, analytical, problem solving, and mediation abilities.
Capture detailed information utilizing AR remote assistance software and effectively document customer concerns for service scheduling.
Minimum 2 years customer or field service experience required or equivalent, preferably with a homebuilder
Ability to communicate clearly and attentively with diverse audiences via a remote setting.
Knowledge of Salesforce a plus.
Product Manager, Virtual Care
By Maven Clinic At New York, NY, United States
4-5 years of Product Management experience
Experience collaborating with Engineering, Design, and other cross-functional teams on technologies we implement
Excellent communication and experience managing senior leaders and executive stakeholders to set expectations and clearly present trade offs
Ability to establish common ground with empathy and candor, manage conflicting points of view, and articulate the rationale behind decisions
Experience with build vs. buy decisions
Comfort and experience working within a fast-growing organization
Product Manager, Virtual Care
By Maven Clinic At United States
4-5 years of Product Management experience
Experience collaborating with Engineering, Design, and other cross-functional teams on technologies we implement
Excellent communication and experience managing senior leaders and executive stakeholders to set expectations and clearly present trade offs
Ability to establish common ground with empathy and candor, manage conflicting points of view, and articulate the rationale behind decisions
Experience with build vs. buy decisions
Comfort and experience working within a fast-growing organization
Virtual Customer Service Representative (Priority Bulk) (E-Req-July/Aug/Sept)
By Comcast At , Atlanta, 30339, Ga $15 an hour
Provides the right experience to customers for billing, repair, retention and sales inquiries or interactions.
Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products and services.
Based on the customers wants and needs, acts as a product consultant, articulating appropriate product solutions, features and benefits.
Other duties and responsibilities as assigned.
Follows established troubleshooting procedures, including use of appropriate resources and desktop tools. Produces work order according to established business rules.
Effectively works to build a consultative relationship with the customer to create understanding and resolve all issues.
Lvn - Virtual Care
By Parkland Health and Hospital System At , Dallas, 75201, Tx
Must be able to communicate effectively with all levels of staff, management, patient, and families.
Must be able to demonstrate knowledge of appropriate nursing skills.
May be required to obtain Advanced Cardiac Life Support (ACLS) certification during initial orientation.
Individuals who perform non-waived POCT must have a high school diploma, General Equivalency Diploma (GED), or a college degree.
Must be able to demonstrate patient centered/patient-valued behaviors.
Virtual Care Technician Jobs
By VCA At , Los Angeles, 90064, Ca $17.72 - $27.10 an hour
3+ years’ experience as CVT in a clinical setting with a proven track record of successful client interactions
Determines responses based on inquiries regarding the client concern or patient issue utilizing established decision support models
When necessary, helps to field administrative client chats and responds to queries related to billing/invoicing, CareClub and other administrative topics
Fulfill other related duties as assigned
Ability to read, write, and speak English
Ability to work weekends, holidays, variable shifts
Virtual Customer Service Representative (Promo Roll- E/Req) July/Aug
By Comcast At , Atlanta, 30339, Ga $15 an hour
Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products, and services.
Based on the customers wants and needs, acts as a product ambassador, articulating appropriate product solutions, features and benefits.
Acts as a competitive expert to compare the benefits of Xfinity over the alternative solutions.
Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations.
Other duties and responsibilities as assigned.
Effectively works to build a consultative relationship with the customer to create understanding and resolve all issues.
Virtual Care Coordinator Jobs
By H. Lee Moffitt Cancer Center At , Tampa, 33612, Fl
Follow up on messages to ensure they were received and handled to satisfactory completion or escalating to management when appropriate.
Communicate proficiently and effectively with patients and caregivers demonstrating knowledge and digital literacy.
Perform outbound calls to patients and caregivers to offer proactive technical support for virtual health.
Facilitate patient flow for an optimal experience.
3 years of experience in healthcare or related field providing customer service, patient care support or healthcare administration.
Medical Assistant or Medical Office Assistant Certification.

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Virtual Customer Care Representative to join our team! You will be responsible for providing excellent customer service to our customers via phone, email, and chat. You will be the face of our company, so you must be friendly, professional, and have excellent communication skills. If this sounds like the perfect job for you, apply today!

Overview A Virtual Customer Care Representative is a customer service professional who provides customer service and support to customers via phone, email, chat, and other digital channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to customers. Detailed Job Description A Virtual Customer Care Representative is responsible for providing customer service and support to customers via phone, email, chat, and other digital channels. They must be able to quickly and accurately respond to customer inquiries, resolve customer issues, and provide helpful information to customers. They must also be able to maintain a professional and friendly demeanor at all times. Job Skills Required
• Excellent communication skills, both verbal and written
• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Ability to troubleshoot customer issues
• Ability to remain calm and professional in difficult situations
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
Job Knowledge
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service regulations and laws
Job Experience
• Previous customer service experience
• Experience working with customers via phone, email, chat, and other digital channels
Job Responsibilities
• Respond to customer inquiries via phone, email, chat, and other digital channels
• Resolve customer issues in a timely and efficient manner
• Provide helpful information to customers
• Maintain a professional and friendly demeanor at all times
• Follow customer service policies and procedures
• Follow customer service regulations and laws
• Update customer records in customer service software and systems
• Monitor customer service performance metrics