Register
Recruit Create CV

Telephone Contact Center Jobs in Utah

Contact Center Rep Associate-Remote Eligible
By UCHealth At , Aurora, 80045 $19.10 - $24.83 an hour
Other information: Minimum Required Education: High School diploma or GED. Preferred: Bachelor's degree. Required Licensure/Certification: None required. Minimum Experience: None required.
Tuition and continuing education reimbursement
Full suite of voluntary benefits such as identity theft protection and pet insurance
This is a remote position. You must reside in Colorado.
Full medical, dental and vision coverage
Retirement plans to include pension plan and 403(b) matching
Telephone Interviewers Jobs
By SMS Research & Marketing Services At , Honolulu, Hi $14.00 - $16.50 an hour

SMS Hawai’i offers flexible scheduling. No experience is necessary and we'll provide paid training.

Mahalo for your interest in joining us at SMS Hawai'i.

Contact Center Trainer Jobs
By HomeSafe Alliance At Honolulu, HI, United States
Experience with Knowledge Management systems
Knowledge of principles, methods, and practices of adult education/training
Assure interactive, participative learning environment that supports all learning styles and abilities.
Monitor learner progress, administer knowledge checks and post-training learning assessments, and escalate issues as needed.
Model our Culture and Values to facilitate employee engagement and an exceptional Employee Experience.
3 years in training role with experience delivering training virtually or supervisory/lead role in a contact center environment leading virtually
Office Administrator - Contact Center
By Extra Space Storage At Midvale, UT, United States
Excellent customer experience and soft skills (empathy, acknowledgment, and de-escalation)
Operates a variety of office computer applications to meet varying levels of complexity and output requirements.
Basic computer skills such as word processing and spreadsheet applications
Manage multiple tasks and utilize various systems
Previous customer service experience 1+ years preferred
Welcoming visitors to our office requiring the use of considerable tact, diplomacy, and courtesy.
Hrbp, Contact Center Jobs
By SmithRx At , Lehi, Ut
Effective communication, interpersonal and consultative skills - specifically with management and senior leaders
Partner with business leaders to provide the strategic guidance talent management, employee engagement, employee relations, and other key people initiatives
Provide day-to-day employee performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
Strong track record of building trust and credibility - will act as a trusted advisor to employees and management
Intrinsic knowledge of the key functional areas of HR (talent acquisition, benefits administration, employee relations, compliance, learning & development, and payroll)
Coach and influence managers on how to build and manage an amazing team

Are you looking for a job that offers flexible hours, competitive pay, and the opportunity to make a difference? Look no further than a career in telephone contact center! Our team of friendly and knowledgeable customer service representatives are dedicated to providing the best service possible to our customers. We offer a variety of benefits, including competitive wages, paid time off, and a supportive work environment. If you're looking for a job that will challenge you and give you the opportunity to make a difference, then a career in telephone contact center is for you!

A Telephone Contact Center job involves providing customer service and support to customers over the phone. The job requires excellent communication and interpersonal skills, as well as the ability to remain calm and professional in difficult situations.

What is Telephone Contact Center Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to remain calm and professional in difficult situations
• Ability to multitask and handle multiple customer inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Telephone Contact Center Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of relevant computer applications

What is Telephone Contact Center Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant software and hardware

What is Telephone Contact Center Job Experience?

• Previous customer service experience
• Previous experience in a telephone contact center

What is Telephone Contact Center Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information to customers
• Follow up with customers to ensure their satisfaction
• Update customer records in the database
• Monitor customer feedback and provide feedback to management