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Telephone Contact Center Jobs

Contact Center Of Excellence Manger
By Ford Motor Company At United States
Sales/ Service work experience in B2B or Fleet management iex[erience
Outstanding written & verbal presentation skills required for senior management interaction. 
Manage vendor relationships and provide thought leadership to constantly improve customer experience across all channels
Vehicle discount program for employees and family members, and management leases
Manage day to day operations by monitoring and tracking daily operational metrics and identify opportunities of improvement to deliver customer success
Bachelors degree in a related field or equivalent work experience
Telephone Operator Sr Jobs
By New York Oncology Hematology At Albany, NY, United States

Overview Pay Range: $16.00 - $18.75 per hourAre you someone who's compassionate and loves a good work-life balance? If your answer is yes, then continue reading! SCOPE: Under direct supervision, is ...

Contact Center Agent Jobs
By Simpluris, Inc. At Oviedo, FL, United States
Excellent written and verbal communication skills
Contact center agent or other contact center experience is preferred
Experience We Need From You...
Answer inbound calls dealing with a variety of questions and issues on a diverse portfolio
Reply to inbound emails dealing with a variety of questions and issue on a diverse portfolio
Process escalations ensuring to collaborate with necessary parties to get the right response
Avp, Crm And Contact Center Capabilities, Digital Banking
By Forbright Bank At United States
5+ years of experience in product or operations management experience showing progression/promotion within the tech or financial services industry
Deliver quality deliverables and manage to aggressive timelines, managing concurrent priorities and projects.
Manage relationships with external partners, including vendors and consultants, to ensure that the organization has access to the necessary stakeholders.
Experience in the financial services industry, preferably in a banking or lending environment
Strong analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights.
Excellent communication and interpersonal skills, with the ability to communicate complex concepts to non-technical stakeholders.
Vp-Integrated Contact Center Operations & Workforce Optimization (Exempt)
By Mercy At , St. Louis, 63141
Strong project management skills; organized with meticulous attention to detail.
Major budget creation and management including long-range planning
Minimum of 5 years operational leadership experience
Multi-site leadership experience is a must.
Working knowledge of Contact Center technology such as IVR, telephony, RPA, and Natural Language Understanding
Ability to effectively manage multiple projects, schedules and needs to meet shifting
Telephone Operator Jobs
By Marriott International, Inc At , New York, 10019 $27.71 - $36.95 an hour

Job Number 23145852 Job Category Rooms & Guest Services Operations Location JW Marriott Essex House New York, 160 Central Park South, New York, New York, United States Schedule ...

Contact Center-Test Scheduling-Remote-Train In Springfield, Mo
By Mercy At , Springfield, 65804
Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard
1-3 years clerical experience preferred
Experience with medical terminology and insurance plans preferred
**Work from Home after training period - Training on site in Springfield, MO**
High School Diploma or equivalent required - some college helpful
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required
Contact Center Supervisor Jobs
By Imaging Healthcare Specialists, LLC At , Athens, 30606 $42,500 - $49,500 a year
Manage budget at assigned centers through the effective management of volumes, inventory, and labor hours.
Develop departmental training material based on current workforce skillset, manage training schedules, and forecast future training needs to meet Company goals.
Manage and analyze daily/weekly/monthly operational statistics related to patient volume, modality volume, front desk productivity, TOS/Billing accuracy.
Manage labor audits and review staff scheduling to maximize efficiency.
Identify methods to continuously improve internal processes and increase patient satisfaction efficiently with employee engagement.
Take an active part in listening to the voice of the customer by periodically making waiting room rounds.
Contact Center Representative Jobs
By LQ Digital At , Albuquerque, 87102 $15 an hour
A typical day’s responsibilities include:
· Experience working with computers.
· Previous call center or customer service experience.
Albuquerque, NM 87102: Reliably commute or planning to relocate before starting work (Required)
New Call Center in Albuquerque!
You will be a great fit with our team if you are:
Contact Center Rep Associate-Remote Eligible
By UCHealth At , Aurora, 80045 $19.10 - $24.83 an hour
Other information: Minimum Required Education: High School diploma or GED. Preferred: Bachelor's degree. Required Licensure/Certification: None required. Minimum Experience: None required.
Tuition and continuing education reimbursement
Full suite of voluntary benefits such as identity theft protection and pet insurance
This is a remote position. You must reside in Colorado.
Full medical, dental and vision coverage
Retirement plans to include pension plan and 403(b) matching
Contact Center Rep Associate-Remote Eligible
By UCHealth At , Aurora $19.10 - $24.83 an hour
Other information: Minimum Required Education: High School diploma or GED. Preferred: Bachelor's degree. Required Licensure/Certification: None required. Minimum Experience: None required.
Tuition and continuing education reimbursement
Full suite of voluntary benefits such as identity theft protection and pet insurance
This is a remote position. You must reside in Colorado.
Full medical, dental and vision coverage
Retirement plans to include pension plan and 403(b) matching
Contact Center Representative Jobs
By Electriq Power At West Palm Beach, FL, United States
Proven experience in data entry and call center operations preferred
Stay updated on product knowledge, industry trends, and best practices in customer service.
High school diploma or GED additional education is a plus.
Proficiency in using CRM software and data entry tools.
Excellent communication skills, both verbal and written.
Strong attention to detail and accuracy in data entry.
Outbound Contact Center Specialist
By Xtend At Grand Rapids, MI, United States
Actively soft-sell credit union products and services by matching product/service benefits to the member's needs.
Possess a basic working knowledge of the CU*BASE.
Possess basic working knowledge of the I3 Phone system.
Prior Sales Experience; preferably in a credit union or financial services environment.
Working knowledge of Microsoft Office suite of products.
Maintain a pleasing and professional demeanor while addressing member concerns and questions.
Contact Center Agent Jobs
By Capillary Technologies At United States
2. Excellent communication and interpersonal skills
· Experience using Windows based packages (Word , Excel)
· Experience of using the Internet
5. Able to retain knowledge and understand multiple process
Clients listening in when visiting)
Categorise your job into 3-5 main areas of accountability. Divide these into steps explaining the main activities.
Hr Contact Center Representative
By OneSource Virtual At , Remote
Effective communication skills via telephone, email and in-person
Assumes other duties as assigned by Manager
Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace
Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues.
Analytical skills; strong research and follow up skills
Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues
Vp-Integrated Contact Center Operations & Workforce Optimization (Exempt)
By Mercy At , St. Louis, 63141, Mo
Strong project management skills; organized with meticulous attention to detail.
Major budget creation and management including long-range planning
Minimum of 5 years operational leadership experience
Multi-site leadership experience is a must.
Working knowledge of Contact Center technology such as IVR, telephony, RPA, and Natural Language Understanding
Ability to effectively manage multiple projects, schedules and needs to meet shifting
Contact Center Trainer Jobs
By MSC Cruises At Fort Lauderdale, FL, United States
•Knowledge of principles, methods, and practices of adult education and training preferred.
•3+ years of experience in training and development preferred.
•Previous Contact Center/ Sales experience preferred.
•Must possess excellent interpersonal skills.
•Strong Verbal, and Written Communication Skills Required.
•Must possess effective facilitation and presentation skills.
Contact Center-Test Scheduling-Remote-Train In Springfield, Mo
By Mercy At , Springfield, 65804, Mo
Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard
1-3 years clerical experience preferred
Experience with medical terminology and insurance plans preferred
**Work from Home after training period - Training on site in Springfield, MO**
High School Diploma or equivalent required - some college helpful
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required
Telephone Interviewers Jobs
By SMS Research & Marketing Services At , Honolulu, Hi $14.00 - $16.50 an hour

SMS Hawai’i offers flexible scheduling. No experience is necessary and we'll provide paid training.

Mahalo for your interest in joining us at SMS Hawai'i.

Registered Nurse, Contact Center
By Arbor Hospice At , Southfield, 48034, Mi
Must possess strong clinical assessment skills related to hospice eligibility, pain and symptom management and care planning.
Responsible for maintaining all required state licensure(s) and continuing education required for each license.
Minimum of one (1) to two (2) years of varied nursing experience required; hospice experience preferred.
Documents all calls and/or contacts and conducts follow-up activities if a visit is not scheduled.
Communicates actively and effectively through receiving, recording and conveying information to the interdisciplinary personnel in a timely manner.
Accurately gathers and documents all required information to complete the RN Referral Template using the appropriate forms and data collection tools.

Are you looking for a job that offers flexible hours, competitive pay, and the opportunity to make a difference? Look no further than a career in telephone contact center! Our team of friendly and knowledgeable customer service representatives are dedicated to providing the best service possible to our customers. We offer a variety of benefits, including competitive wages, paid time off, and a supportive work environment. If you're looking for a job that will challenge you and give you the opportunity to make a difference, then a career in telephone contact center is for you!

A Telephone Contact Center job involves providing customer service and support to customers over the phone. The job requires excellent communication and interpersonal skills, as well as the ability to remain calm and professional in difficult situations.

What is Telephone Contact Center Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to remain calm and professional in difficult situations
• Ability to multitask and handle multiple customer inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Telephone Contact Center Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of relevant computer applications

What is Telephone Contact Center Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant software and hardware

What is Telephone Contact Center Job Experience?

• Previous customer service experience
• Previous experience in a telephone contact center

What is Telephone Contact Center Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information to customers
• Follow up with customers to ensure their satisfaction
• Update customer records in the database
• Monitor customer feedback and provide feedback to management