Technical Support Associate Analyst Jobs
Associate Technical Analyst Jobs
By Magdalena - Your Career Coach
At San Francisco, CA, United States
Analyst, Technical Support - Global Technical Support Team
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At United States
Technical Support Analyst Jobs
By Tommy Bahama
At , Seattle, Wa
$22 - $29 an hour
Technical Analyst/Developer Support
By Vinsys Information Technology Inc
At Washington, DC, United States
Administrative And Technical Support Associate
By VetBooks
At United States
Technical Support Associate (Hybrid Remote)
By Inlera, Inc.
At San Diego, CA, United States
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By Ascendion
At United States
Technical Support Analyst Jobs
By TETRAHED INC
At Windsor, CT, United States
Technical Support Associate Jobs
By Secureframe
At ,
$70,000 - $80,000 a year
Technical Support Analyst Jobs
By Roth Staffing
At San Francisco Bay Area, United States
Associate Director, Pre-Ap Programs Technical Support
By The College Board
At , Remote
Associate Analyst, Support Sales
By Nagarro
At , Remote
Technical Support Analyst Jobs
By Tommy Bahama
At , Federal Way, 98001, Wa
$22.00 - $38.78 an hour
Associate Technical Services Analyst
By Trustmark
At United States
Associate Client Support Analyst
By CereCore
At Nashville, TN, United States
Technical Support Analyst(Contract)
By SoFi
At Salt Lake City, UT, United States
Technical Support Analyst(Contract)
By SoFi
At Sacramento, CA, United States
Technical Support Analyst(Contract)
By SoFi
At Seattle, WA, United States
Technical Support Analyst(Contract)
By SoFi
At San Francisco, CA, United States
Technical Support Analyst(Contract)
By SoFi
At New York, NY, United States
Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Technical Support Associate Analyst to join our team! You will provide technical support to our customers, troubleshoot and resolve technical issues, and ensure customer satisfaction. If you are passionate about technology and helping others, this is the job for you!
Overview Technical Support Associate Analyst is a professional responsible for providing technical support to customers, troubleshooting technical issues, and resolving customer inquiries. They must be knowledgeable in a variety of computer hardware and software applications, and be able to provide technical advice and solutions to customers. Detailed Job Description Technical Support Associate Analysts are responsible for providing technical support to customers, troubleshooting technical issues, and resolving customer inquiries. They must be knowledgeable in a variety of computer hardware and software applications, and be able to provide technical advice and solutions to customers. They must also be able to diagnose and troubleshoot hardware and software issues, and be able to provide technical support to customers over the phone, via email, and in person. Job Skills Required• Excellent customer service and communication skills
• Knowledge of computer hardware and software applications
• Ability to troubleshoot hardware and software issues
• Ability to provide technical advice and solutions to customers
• Knowledge of computer networking
• Knowledge of operating systems
• Knowledge of database systems
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in technical support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with customer service and support
Job Knowledge
• Knowledge of computer hardware and software applications
• Knowledge of computer networking
• Knowledge of operating systems
• Knowledge of database systems
• Knowledge of customer service and support
Job Experience
• At least two years of experience in technical support
• Experience with customer service and support
Job Responsibilities
• Provide technical support to customers
• Troubleshoot hardware and software issues
• Provide technical advice and solutions to customers
• Diagnose and resolve customer inquiries
• Assist customers with installation and configuration of hardware and software
• Monitor customer support requests and ensure timely resolution
• Maintain customer records and update customer information in database
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