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Technical Support Analyst Level 1 Jobs

Technical Support Specialist 1 (Pm Shift)
By Unite Us At United States
Bachelor’s degree in Information Technology and/or Public Health or equivalent experience preferred
At Least 1-3 years of customer service and technology experience
Experience with customer support / ITSM tools such as Intercom, Jira, ServiceNow, Zendesk, etc.
Outstanding written and verbal communication skills
This position is remote, U.S. based: PM Shift: 2pm-11pm EST, 1pm-10pm CST, 12pm-9pm MST, 11am-8pm PCT, Remote Role (Holiday Coverage)*
Environmental Job Requirements and Working Conditions
Computer Support Analyst Level 1-3
By Metropolitan Transportation Authority At , New York, 10004
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
Timely and accurate completion of all Call Center data in accordance with IT requirements.
Same as Level 1 with the following additional responsibilities:
Evaluate user requests and requirements and recommend effective technological solutions.
Same as Level 2 with the following additional responsibilities:
Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
Network Support Analyst 1-5
By Metropolitan Transportation Authority At , North White Plains, 10603 From $105,472 a year
Must possess a basic knowledge, familiarity and experience with maintaining and supporting a complex network environment.
Evaluate connectivity requests and requirements and recommend effective technological solutions.
Evaluate user requests and requirements and recommend effective technological solutions.
Basic working knowledge of LAN/WAN/SAN network protocols.
Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
Strong oral and written communications skills.
Technical Support 1 Jobs
By Eyefinity At United States

Typically Has The Following Skills Or Abilities

Level 1 Technical Support Specialist
By Creatura Consulting At United States
Create and manage user accounts in Windows Active Directory and Sailpoint
1-2 years of experience in technical support
Strong written and verbal communication skills
Provide first-level support to users via phone, email, and chat
Troubleshoot and resolve technical problems with Windows computers, printers, and other devices
Administer user access to applications and resources
Business Analyst - Level 1
By DSI At Kennesaw, GA, United States
Strong understanding of data analysis, and experience with DOMO or like tools
Assist in the planning and development of sales metric models for dashboards, shaping of IVR processes, and creating multi-system software environments
Ingest data and clean data from multiple sources using API calls and/or SSRS feeds
Perform QA on dashboards and reporting to confirm the validity of data and ensure system reliability
Help in the design, documentation, and maintenance of system processes
Bachelor’s Degree in Business Analytics or equivalent
Payments Sanctions Screening Analyst-Level 1
By Banking Circle US At Stamford, CT, United States
·Bachelor’s Degree - Preferably, Criminal Justice, Fraud Prevention or Homeland Security, or equivalent work experience
·Experience in payments sanctions investigations and dispositions
·Professional BSA or AML certification(s), preferred
An interest in and knowledge of Sanctions legislation in US
A knowledge of multiple software packages (e.g., Dow Jones, Fircosoft, SWIFT)
Solid IT skills, particularly with Microsoft Excel
Data Analyst - Level 1
By Mellow Mushroom At Atlanta, GA, United States
• 1 -3 years of work experience in data analytics, marketing, or campaign management.
• Project management – ensure that medium/long term projects are implemented on time and achieve objectives
• Project Management, ability to handle multiple tasks within a constantly changing work environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Possesses strong analytical skills
• Writing, presentation, and communication skills
Data Analyst Level 1 Jobs
By LeadStack Inc. At United States
Provide data insights and architecture to automate new process
R (data cleaning, performing calculations on large datasets, performing exploratory data analysis). You will also use Python on occasion.
Standardize and solidify client's data processes and quality
Assist in developing business reporting
Increase data availability, standardization and automation processes
Problem solve and investigate issues
Tier 1 Technical Support  - Entry Level (Urgent Need)
By MillenniumSoft Inc At Phoenix, AZ, United States
Excellent time management and multitasking skills Strong personal commitment to quality, customer service, and patient safety
Work well with people from different disciplines with varying degrees of technical experience while maintaining a positive attitude
Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
Excellent customer service skills (written and verbal) a must
Ability to work in a remote, home office-based environment
Experience using a computer in a work setting
It Support Analyst Level 1 - Stafford Springs, Ct
By LCI - Lawinger Consulting, Inc. At Stafford Springs, CT, United States

Provide IT support to on-site employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. ...

Customer Technical Support (Level 1)
By ValGenesis At Tampa, FL, United States
What You’ll Be Doing (Responsibilities):
What We Are Looking For (Requirements):
· Strong desire to focus on the customer; demonstrate strong customer service skills
· Excellent communication skills (written and verbal)
The Nice to Haves (Preferred Qualifications):
· Additional knowledge of foreign languages
Level 1 Desktop Support Analyst
By True Group, Inc. At United States
Respond to technical support tickets and assist in determining the nature of the technical issues, almost exclusively via remote access.
1+ year of experience as a Desktop Support Analyst
Bachelor's Degree in Information Technology or related field or relevant experience
Good analytical and problem-solving skills
Network security experience a plus
Identify and assist in the resolution of hardware, software, and/or networking issues.
Level 1 Technical Support Engineer
By bike.rent Manager At United States
Must be native or have near-native English skills
1+ years of experience in technical support
Excellent communication and problem-solving skills
Competitive salary and benefits package
: Remote, Eastern US timezone
Provide technical support to B2B customers via email and chat
Business Support Analyst 1 Jobs
By State of Georgia At Fulton County, GA, United States
Excellent organization and time management skills
Provide support to program staff with vendor management as it relates to the initiation of new contracts, contract renewals, and amendments
Support Assistant Director and Senior Program Manager of Office of Whole Child Supports with calendar management
Assist hiring managers with the administrative duties related to hiring and onboarding of new staff members
Manage the processing of invoices for payment after items are received and/or contracted services are completed
Manage requisitions/purchase orders for office supplies, conference registrations, memberships, technology equipment, etc.
Technical Support Rep 1 (Community Solutions)
By Spectrum At , Greensboro, 27409, Nc
Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.
6 months or more customer service experience
6 months or more of basic technical support experience
6 months or more heavy volume phone experience in a customer service/call center job
Starting pay: $20.00 per hour, plus .75 shift differential for shifts that start at or after 11:00 AM.
90 days of paid training.
Technical Support Analyst Level 1
By TASK At San Diego, CA, United States

Job Summary: As a Technical Support Analyst in a call center environment, you will be responsible for providing technical assistance and support to customers via phone, email, or chat. You will handle ...