Register
Recruit Create CV

It Support Customer Service Jobs

Consultant – It Service & Support (From January 2024)
By Kepner-Tregoe At , Remote
Experience in IT Service Management, IT Support and operations
Experience delivering Professional Services (e.g., training, or consulting) and/or IT operations management
Five to seven plus years of business-related experience, with increasing levels of responsibility
Experience in business process analysis and improvement
Advanced degree and/or expertise/certification (PMP, ITIL, etc.)
Bachelor Degree in Computer Science, Information Systems, or Engineering (or significant equivalent expertise built on the job)
It Customer Support Jobs
By Seattle Colleges At , Seattle, 98122 $57,096 - $76,800 a year
Tuition Waiver for additional education
Orca Card / transportation benefits
Independently provide technical and user support for instructional use of digital A/V technologies (projectors, switches, peripheral educational equipment).
Hands-On experience with Windows OS and 0365 (Mac OS a plus)
Strong verbal and written communication skills
Excellent interpersonal skills and ability to work effectively as part of a team.
Sr Customer It Support Specialist
By Honeywell At , Kansas City, 64147
Excellent interpersonal communication skills (written, verbal/presentation).
Reliable and internally driven team-player. Effective at driving short-term actions that are consistent with long-term goals. Strong troubleshooting skills.
Willingness to learn new skills and technologies.
Must be a US Citizen due to contractual requirements.
US Citizenship needed to obtain and maintain US Department of Energy "Q" level of security clearance. WE VALUE:
Location: 14520 Botts Road,Kansas City,Missouri,64147,United States
It Customer Support - Journey
By State of Washington Dept. of Ecology At , Union Gap, Wa $68,628 - $92,340 a year
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A healthy life/work balance by offering flexible schedules and telework options for most positions.
Possess strong technical knowledge and troubleshooting techniques to provided efficient support to customers.
Manage time and prioritize workloads effectively in order to resolve customer issues in a timely manner.
Continuously learn new skills and tools in order to stay current with the ever-changing technology landscape.
Experience using ticketing systems to track and document work.
Dshs Tia It Customer Support - Journey
By State of Washington Dept. of Social and Health Services At , Spokane, Wa $68,628 - $92,340 a year
Manage inventory of Information Technology (IT) resources
At least one year of experience providing system administration for Ocularis System
At least one year of experience providing Telephony Systems administration and support
Support network servers, business unit systems, and hardware infrastructure
Collaborate with stakeholders to identify and/or develop appropriate technology solutions
Train staff on IT processes and procedures and create documentation for the team
It Customer Support - Entry
By Clark College At , Vancouver, 98663, Wa $4,948 - $6,656 a month
Strong organizational and time management skills.
Cover letter describing background and experience related to qualifications and responsibilities of the position
Route tickets to the proper desktop technicians, network engineering, and application management IT members as needed.
Ability and willingness to seek/offer appropriate assistance to solve problems in an efficient and timely manner.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
It Service Delivery Manager- Pc Support
By Tampa General Hospital At , Tampa, 33606, Fl $94,390 a year
Manage customer expectations and build partnerships to ensure customer experience excellence.
Provide regular and accurate management reporting on IT Service performance.
Ability to handle sensitive information, work orders, multitask, and manage others. Working knowledge of supervisory principles and practices.
Exhibit excellent analytical and problem-solving skills.
Focus on Operations and improving the client experience with positive results for the client and the Business Units.
Have processes and procedures in place to ensure that each customer receives a world class service experience.
It Analyst Customer Support- Colorado Springs, Co
By Kinder Morgan At , Colorado Springs, 80917, Co $43 an hour
Project management experience is a plus
Analyze information flow and reporting needs, working with clerical staff and management
*Position may be filled at various levels depending on experience and job skills of successful candidate.
Apply problem solving skills and break down complex problems into solvable segments.
Speak clearly, both in person and by telephone, using a high level of verbal skills, and careful listening.
Additional duties/responsibilities as assigned by supervisor
Customer Support Technician, It Epic Escalation
By Inclusively At , Remote
Experience with hardware and operating system(s) knowledge/exposure via work or educational pursuits
Experience with case management systems such as Salesforce, Freshdesk, Talkdesk, Jira, etc.
Actively participates in the testing cycles of pre-production updates as assigned by Associate Manager, Customer Support
Can work remotely or from office
Experience in a real-time, customer support center, preferably supporting business-to-business services or technology of some kind
Ability to plan and organize technical projects; experience with deadlines for project completion
It Service Support Iii (Telecommunications Support)
By Qodoro At United States
Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management.
Provides coordination and assistance with Asset Management, PC Refresh, Phone System Issues, Printer Refreshes, etc.
3-4 years experience as a telecommunications specialist, IT support, or similar
Establishes voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools.
Adaptability and the ability to master new technologies quickly.
Establishes communications systems by programming voice and data telecommunications network circuits and equipment.
Customer Service Representative (It Support)
By GLOVIS America, Inc. At West Point, GA, United States
Communicate effectively with management regarding the IT/Customer Service process and communicate effectively with external customers as needed.
Knowledge of MS Office applications to include Excel experience.
Benefits may vary by location. All benefits pursuant to Company policy
Knowledge of customer service and support regulations and compliance standards.
Excellent written and oral communication skills.
1-2 years experience in Customer Service/IT Support required; 2-5 years experience preferred
It Support Customer Service
By LanceSoft, Inc. At Richardson, TX, United States
**************Must have IT support skills*************
6 months of application and/or hardware experience preferably in a Call Center environment.
• Must have excellent Customer Service skills
• Must have competent PC skills, proficiency in MS Office required
• Must have excellent verbal and listening communication skills
• Must have excellent writing skills

Are you looking for a job that combines your technical skills with your customer service expertise? We are looking for an IT Support Customer Service professional to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting technical issues, providing technical support, and resolving customer inquiries. If you have a passion for technology and a commitment to providing excellent customer service, this is the job for you!

An IT Support Customer Service job involves providing technical assistance to customers who are having trouble with their computer systems or software. This could include troubleshooting hardware and software issues, providing advice on how to use certain programs, and helping customers with any other technical issues they may have. To become an IT Support Customer Service job, you will need to have strong technical skills, excellent customer service skills, and a good understanding of computer systems and software. You will also need to have a good understanding of customer service principles and be able to communicate effectively with customers. The skills required for an IT Support Customer Service job include strong technical knowledge, excellent customer service skills, and the ability to troubleshoot hardware and software issues. You should also have a good understanding of customer service principles and be able to communicate effectively with customers. The knowledge required for an IT Support Customer Service job includes a good understanding of computer systems and software, as well as customer service principles. You should also have a good understanding of troubleshooting hardware and software issues and be able to communicate effectively with customers. The responsibilities of an IT Support Customer Service job include providing technical assistance to customers, troubleshooting hardware and software issues, providing advice on how to use certain programs, and helping customers with any other technical issues they may have. The experience required for an IT Support Customer Service job includes a good understanding of computer systems and software, as well as customer service principles. You should also have experience troubleshooting hardware and software issues and be able to communicate effectively with customers. The qualifications required for an IT Support Customer Service job include a good understanding of computer systems and software, as well as customer service principles. You should also have a good understanding of troubleshooting hardware and software issues and be able to communicate effectively with customers. The education required for an IT Support Customer Service job includes a good understanding of computer systems and software, as well as customer service principles. You should also have a good understanding of troubleshooting hardware and software issues and be able to communicate effectively with customers. Tools that help IT Support Customer Service work better include customer service software, remote access software, and help desk software. These tools can help IT Support Customer Service personnel provide better customer service and troubleshoot issues more quickly and efficiently. Good tips to help IT Support Customer Service do more effectively include staying organized, being proactive, and staying up to date on the latest technology. Additionally, IT Support Customer Service personnel should be patient and understanding when dealing with customers and be willing to go the extra mile to help them. Common IT Support Customer Service interview questions include asking about the candidate's technical knowledge, customer service experience, and troubleshooting skills. Additionally, the interviewer may ask the candidate to explain a difficult customer service situation they have encountered and how they handled it.