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It Service Management Analyst I Jobs

It Analyst I Jobs
By Williams At Tulsa, OK, United States
Preferred: Bachelor's Degree in Computer Science, Management Information Systems, or related field
Needs basic knowledge of Microsoft Office Application and PC skills
Analyzes requirements and maintains, tests and integrates application components in a timely, cost-effective manner
Works with key business partners to identify and define requirements
Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
Provides application software development services or technical support
It Manager I Jobs
By Aramark At , Bentonville, 72716

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Senior It Service Management Analyst
By UW Health At , Madison, 53717 $84,600 - $126,800 a year
Sr IT Service Management Analyst
An excellent benefits package, including health and dental insurance, paid time off and retirement plans.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Relevant vendor or industry certifications (e.g., ServiceNow, PMP, etc.)
UW Hospital and Clinics benefits
It Service Desk Analyst I (Remote Capabilities)
By SouthState Bank, National Association At , North Charleston, Sc
Certifications/Specific Knowledge : Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English.
Alert management to emerging trends in Incidents.
Prioritize and schedule problems. Escalate problem (when required) to the appropriately experienced technician.
Access knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
Reinforce SLAs to manage end-user expectations.
Strong customer service skills and mindset.
It Service Desk Analyst I
By Renewable Energy Systems Limited At , , Co $49,000 - $58,000 a year
Effective prioritization and project management skills
Less than one year of Service industry experience preferred
Less than one year of experience using help desk ticketing software preferred
Less than one year of experience with incident troubleshooting and escalation preferred
Contributes to developing service strategies to mitigate software, hardware, and networking issues.
Troubleshoots and resolves IT issues via phone, web, and in-person channels.
Unit Manager - It Service Management
By American Honda Motor Co At , Marysville, 43040, Oh
Service Management to provide ITSM platform and ITSM process development and support services for several NA companies
Vendor Management of Managed Service teams supporting Service Desks and ITSM Application teams
Service Management (ITSM Program and Platform Management) Operations
Provide timely and quality Service Management delivery
5 - 10 years of Customer Support and IT Service Management ITIL Certified
Pay will be based on several variables that include, but are not limited to geographic location, work experience, education, etc.
Quality Management Analyst I
By Capital Group Companies At , San Antonio, Tx $55,902 - $89,443 a year
“I can succeed as a Quality Management Analyst at Capital Group.”
You are experienced in data preparation and visualization. Tableau is a plus.
You are a skilled communicator. You place a high value on being authentic, respectful, and engaging.
You have previous experience as an analyst and leading projects in a business environment with diverse audiences.
You can learn more about our compensation and benefits
You’ve manipulated large amounts of data to solve strategic, tactical, structured, and unstructured business problems.
It Programmer Analyst I
By Stewart Title At Irvine, CA, United States
Performs all other duties as assigned by management
Typically requires 0-2 years of related work experience
Typically follows existing procedures to perform routine assignments and to solve standard problems
Analyzes basic information and standard practices to make decisions impacting work performed
Individual contributor working with direct oversight
Bachelor’s degree in relevant field preferred
Service Management Analyst (Remote)
By Aegon At Cedar Rapids, IA, United States
Knows fundamental process management based on ITIL and business analysis skill set.
Working knowledge of project management concepts, able to manage subsets of project tasks
Excellent time management skills including the ability to juggle multiple priorities simultaneously.
Experience with JIRA or a similar agile product management toolset.
Working knowledge of project management methodologies
Able to build strong interpersonal relationships with teammates, leadership, senior management, and internal and external stakeholders.
It Analyst I - Remote
By Tenet Healthcare At Frisco, TX, United States
1 - 3 years of prior tech product management experience preferably in health IT services / health tech product environment
Experience working on Workflow Management Products desirable
Analyze requirements; construct workflow charts and diagrams; study system capabilities; write specifications
Strong project and requirement documentation skills
Develop and deliver progress reports, proposals, requirements documentation, and presentations such as system approaches, high-level flows, release notes etc.
Support testing team to understand system requirements, define testing objectives and participate in functional testing
Management Analyst I Jobs
By Goldbelt, Incorporated At Washington, DC, United States
Prepares recommendations for resource requirements to accomplish the projects and negotiates with stakeholders to obtain needed resources and support
Coordinates the impact of projects with employees and managers in all affected areas and with external individuals and organizations
Assessing project progress, conducting briefings, and preparing comprehensive reports with solutions and recommendations for top-level managers and executives
Knowledge is applied to conduct studies, analyze findings, and make recommendations related to the planning of substantive operating programs
Superior organization skills with a high level of attention to detail
Effective oral and written communication skills
It Security Analyst I
By TekWissen ® At United States
Educational and personal experience with network/systems administration and/or information security-related work is necessary.
Maintains records of security events investigated and incident response activities, utilizing case management and ticketing systems
Automation Response (SOAR) alerts and Security Information and Event Management (SIEM) to identify security issues for remediation
Makes recommendations, creates, modifies, and updates Intrusion Detection Systems (IDS) and Security Information Event Management (SIEM) tool rules
Log Management and SIEM (e.g. Splunk, IBM QRadar, HP ArcSight) is a plus
This is an entry to mid-level position in Cyber Security, targeted toward individuals with 0-3 years of experience.
It Service Management Jobs
By Cognizant At , Renton, 98055, Wa

Order to Cash Order Management

Paid holidays plus Paid Time Off

Management Analyst I Jobs
By THOR Solutions, LLC At San Diego, CA, United States
One (1) to three (3) years of recent, relevant experience working in management analysis or a similar field.
Required Knowledge, Skills, And Abilities
May substitute relevant, documented military training/certification in line with described duties.
Experience obtained in U.S. Navy/DoD programs or operations is highly preferred.
Relevant certifications earned in a U.S. Navy/DoD environment are preferred.
Excellent verbal and written communication skills.
Management Analyst I/Ii
By City of Fremont At , Fremont, 94538, Ca $81,551 - $134,607 a year
, June 8, 2023, at 12:00 p.m. (PT).
The recruitment may close without notice after this date so interested applican
ts are encouraged to apply immediately.
Senior Engineer - It Service Management
By GEICO At , Chevy Chase, 20815, Md $82,000 - $185,000 a year
Must have 2-4 years of experience with Service Management Platform Architecture, scaling, On-prem, PaaS/SaaS management and development/workflow automation.
Develop relationships with internal stakeholders to understand our users’ visions and how the service management platform can add value.
Provide technical support for planning, designing, developing, upgrading, installing, testing, implementing, and maintaining the service management platform
Perform advanced technical development work for integration with the service management platform
Must have between 2-4 years of enterprise service management platforms. Specifically BMC Remedy/Helix.
Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
It Analyst I - Remote
By CSAA Insurance Group At , , Az
Assists in clarifying business requirements/needs and documents the same.
Documentation and recommendations reviewed by manager or higher-level analyst.
Participates in requirements sessions and walk-throughs.
0 – 2 years System documentation experience and/or technical writing
Ability to create non-functional requirements and translate business requirements into non-functional requirements
IT Analyst I – REMOTE!
It Qa Analyst I
By Mecklenburg County At , , Nc
Some project management skills and/or exposure to project-based work structures.
Support change management/release management activities with detailed information regarding dependencies or risks identified during testing.
Combination of relevant education and relevant experience accepted:
Identify test objectives from requirement documents / technical design specifications, and maps test sets/test cases to objectives to ensure test coverage.
Assists with identifying and/or creating test data following data compliance standards and requirements.
Knowledge and understanding of the SDLC as it relates to standard software testing processes.
Management Analyst I/Ii
By City of Fremont At Fremont, CA, United States

The recruitment may close without notice after this date so interested applican

Management Analyst I Jobs
By City of Salem At Salem, OR, United States
Experience with asset management, work orders, cost accounting, billing, and best practices for interfaces between software applications.
May be eligible for up to one day per week remote work after one year of service.
Skill in effective prioritization and execution of tasks within time constraints or specific deadlines.
Additional Information On Job Responsibilities
What can we offer you for all your hard work?
What are the minimum qualifications?

Are you looking for an exciting opportunity to join a dynamic team and make an impact in IT Service Management? We are looking for a talented IT Service Management Analyst I to join our team and help us deliver world-class IT services. In this role, you will be responsible for analyzing customer requirements, developing IT service management processes, and providing technical support to ensure the successful delivery of IT services. If you have a passion for IT service management and are looking for a challenging and rewarding role, then this is the job for you!

Overview The It Service Management Analyst I is responsible for providing technical support and service management for IT systems and services. This includes providing technical assistance to customers, troubleshooting and resolving technical issues, and managing service requests. The analyst will also be responsible for maintaining and updating service management processes and procedures. Detailed Job Description The It Service Management Analyst I is responsible for providing technical support and service management for IT systems and services. This includes providing technical assistance to customers, troubleshooting and resolving technical issues, and managing service requests. The analyst will also be responsible for maintaining and updating service management processes and procedures. The analyst will work closely with other IT teams to ensure that service requests are handled in a timely and efficient manner. Job Skills Required
• Knowledge of IT service management processes and procedures
• Knowledge of IT systems and services
• Ability to troubleshoot and resolve technical issues
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage multiple projects
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT service management
• Knowledge of IT service management processes and procedures
• Knowledge of IT systems and services
• Ability to troubleshoot and resolve technical issues
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage multiple projects
Job Knowledge
• Knowledge of IT service management processes and procedures
• Knowledge of IT systems and services
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of software development lifecycle
Job Experience
• At least two years of experience in IT service management
• Experience in customer service
• Experience in project management
• Experience in software development
Job Responsibilities
• Provide technical support and service management for IT systems and services
• Troubleshoot and resolve technical issues
• Manage service requests
• Maintain and update service management processes and procedures
• Work closely with other IT teams to ensure that service requests are handled in a timely and efficient manner
• Monitor and report on service performance
• Provide customer service support
• Develop and implement service management processes and procedures
• Develop and maintain service documentation