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Service Desk Engineer Jobs

Service Desk Engineer Jobs
By Nexus Technologies LLC At , Remote $23 - $27 an hour
100% remote – work from home
Answer up to 20 calls per day and manage up to 15 tickets at a time
We’re happy to provide our full benefits guide at any point in the process!
Culture Index is offered in 30 languages - select in your native language!
One-hour technical interview with Hiring Manager (virtual)
30 min follow-up Hiring Manager interview
L2 Helpdesk/Service Desk Engineer
By Danta Technologies At San Antonio, TX, United States
We need a candidate with experience in a high call volume environment.
EMR/EHR experience is Good to have.
We are looking for L2 Helpdesk/Service Desk Support Engineer || San Antonio, TX - Onsite
Service Desk Engineer Jobs
By PRI Technology At Providence, RI, United States
3+ years of helpdesk experience with deskside support, telephone and email support required
Experience with Windows 7 and10,
Experience with Office 2019 and 365
Preferred experience with Sharepoint and PowerBI
Knowledge of VMware Horizon View 7 and higher
Experience in Active Directory setting up and disabling accounts as well as providing access.
It Service Desk Engineer
By MATRIX Resources At United States
Troubleshoot issues as 1st 2nd level support for desktop and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues.
Manage customer issues and requests by creating, tracking and documenting technical solutions.
Manage deliverables associated with a project by prioritizing, tracking, and completing assigned tasks.
Technical Degree or related work experience.
Experience working in a service desk or IT customer service environment.
Respond to and monitor incidents and service requests within the ticketing system.
It Service Desk Engineer
By LBC Tank Terminals At Houston, TX, United States

Position Purpose You will be responsible for delivering exceptional technical support to our end-users, ensuring prompt and efficient resolution of their IT issues. As the first point of contact for ...

Service Desk Engineer Jobs
By Phyton Talent Advisors At San Francisco Bay Area, United States
· Providing excellent customer service experiences for investment professionals / senior leadership.
· Proficient and impactful oral and written communication skills.
· Strong interpersonal skills: desire and ability to play on a team.
· Interest in finance, investment banking, and the capital markets industry.
· mobility, including Windows laptops, MDM solutions, MFA solutions, remote connectivity.
Desktop support / VDI/Citrix /
Manager, Global Service Desk
By Avid At Burlington, MA, United States
Excellent leadership and people management skills.
Oversee asset management and inventory.
Vendor management, including procurement, security reviews, and renewals.
Effectively manage, develop, and train the service desk team.
Manage escalation and resolution of service requests, problems, and incidents within ServiceNow.
Manage end-user hardware ordering and troubleshooting (Desktops, laptops, etc.)
100% Remote: Service Desk Jobs
By Stellar Professionals At United States
Microsoft O365, ability to type 40+ WPM, excellent time management
Experience with ServiceNow, Salesforce or similar ticketing system
Experience in Call Center Support
Experience in Help Desk technical Support
College degree or equivalent technical study preferred; may accept equivalent work experience.
experience in Help Desk technical Support
Service Desk Specialist Jobs
By Info Origin Inc. At Columbus, Ohio Metropolitan Area, United States
Microsoft O365, ability to type 40+ WPM, excellent time management
Perfect Opportunity || Direct Client || Service Desk 1/SD1/ Help desk || 100% Remote || Contract- Interested?
College degree or equivalent technical study preferred; may accept equivalent work experience. Highly desired.
ServiceNow, Salesforce or similar ticketing system
Das-Service Desk 1/Sd1 Jobs
By NOVALINK SOLUTIONS LLC At Columbus, OH, United States
Support shared software, such as operating systems, configuration management tools, application, and development tools, testing tools, compilers, and code editors.
Manage and report time spent on all work activities.
Strong communication skills; both written and spoken.
Escalate problems in accordance with defined procedures.
Assist users through problem solving steps.
Use technical databases to research problems and talk with co-workers to research problem and find solution.
 100% Remote: Service Desk Jobs
By Stellar Professionals At United States
Microsoft O365, ability to type 40+ WPM, excellent time management
Experience with ServiceNow, Salesforce or similar ticketing system
Experience in Call Center Support
Experience in Help Desk technical Support
College degree or equivalent technical study preferred; may accept equivalent work experience.
Candidates must have minimum 3 years of relevant Technical Support experience:
Service Desk Specialist Jobs
By Sky Solutions At United States
• Contributes to the department’s knowledge management initiatives.
• Uses the IT Service Management tool to accurately document all incoming interactions and resolutions.
• 3+ years of remote IT support experience in a 1000+ decentralized user environment.
• Works to consistently improve call handling, documentation quality, overall end-user experience, and resolution processes.
• Experience with supporting and troubleshooting modern IT endpoint hardware technologies and software products.
• HDI Support Center Analyst or equivalent certification.
Service Desk Manager Jobs
By City of Orlando Careers At Orlando, FL, United States

Description Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do ...

Service Desk Manager Jobs
By DynTek At United States
Coordinating changes with incident and problem management processes
Addressing Service Desk against SLA requirements
Excellent written and verbal communications skills
10 years of technical experience in Microsoft and or Cisco technologies
Excellent troubleshooting and problem resolution skills
Promoting a service-oriented culture within the Service Desk
Service Desk Coordinator Jobs
By Paul Mitchell Schools At Coeur d'Alene, ID, United States
Previous cash management and balancing cash drawers
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Experience in handling high volume phone calls preferred
Solid work history with verifiable references
Passion for the beauty industry
Service Desk Lead Jobs
By Prosum At Los Angeles, CA, United States
Install software via Active Directory or System Center Configuration Management (SCCM). Provide remote support via GoToAssist, and SCCM.
Minimum Experience / Accountabilities:5 to 7 years' IT experience.
Must have strong functional knowledge; take ownership of skills, knowledge, and relationships needed to perform the job.
5 years Experience in Desktop and/or Service Desk Support.
Must demonstrate excellent customer service, written & verbal communication skills.
Work closely with internal and external support teams to create workflows that enhance and streamline the customer support experience.
Service Desk Manager Jobs
By Ben Bridge Jeweler At Seattle, WA, United States

We are seeking a highly experienced and strategic Senior Service Desk Manager to oversee the help desk operations in our head office, warehouse and retail stores. The Senior Service Desk Manager will ...

Service Desk Associate Jobs
By Festival Foods At Green County, WI, United States
Responds to guest inquiries regarding offers, promotions, and events
Provides guests with exchanges, refunds, discounts, coupons, or other offers related to their retail store account activity
Knowledge of wide range of goods and services of Festival
Strong communication, interpersonal, and guest service skills
Adopts the guidelines established by Festival to resolve the complaints from guest
Accurately and efficiently process transactions and accurately maintain all cash and media at Service Counter registers
Service Desk Jobs
By Wipro At Plano, TX, United States
· Call & customer handling skill
I have one urgent opening for my client.
Location : 5445 Legacy Drive, Suite #300, PLANO, TX – 75024
· Answer user queries assist them with L1 troubleshooting
· Adherence to policies and procedures set by client
· Opens, logs, prioritizes, assigns, and closes calls logged in the IT Service Desk
Service Desk Supervisor Jobs
By Costco Wholesale At , Seattle, 98134, Wa $106,000 - $145,000 a year
Knowledge of and/or experience in an ITIL-based role, such as Service Desk and/or Incident Management practices.
Demonstrated attention to detail and excellent time management skills.
Costco employees: Management readiness or elevated analyst experience.
This is a full-time management/leadership position (45+ hours per week).
Proven leadership skills and experience managing and developing a diverse team.
Ability to provide flexible and effective management in an ever-changing environment.

Are you looking for an exciting new challenge as a Service Desk Engineer? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing advice and guidance on the use of our products and services. If you have a passion for technology and excellent customer service skills, then this could be the perfect job for you!

A Service Desk Engineer is responsible for providing technical support to customers and employees. They are the first point of contact for customers and employees who have technical issues or questions.

What is Service Desk Engineer Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills

What is Service Desk Engineer Qualifications?

• Bachelor’s degree in Computer Science or related field
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with customer service and technical support

What is Service Desk Engineer Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service and technical support

What is Service Desk Engineer Experience?

• Previous experience in a customer service or technical support role
• Experience with troubleshooting technical issues

What is Service Desk Engineer Responsibilities?

• Provide technical support to customers and employees
• Troubleshoot technical issues and provide solutions
• Respond to customer inquiries in a timely manner
• Document customer inquiries and solutions
• Monitor customer service metrics and performance
• Maintain customer service records and logs