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IT Service Delivery Specialist Jobs

It Delivery Manager Jobs
By IDR, Inc. At Nashville, TN, United States
Partner with various IT software and business teams within the organization to manage project efficiency
3+ years of experience in a Technical Lead related role
Experience in the retail & ecommerce industry
Experience leading an offshore team
Full Benefits; Medical, Vision, Dental, and more!
20+ Years of Proven Industry Experience in 4 major markets
Manager It Service Delivery
By PSEG At , Newark, 07101 $109,100 - $181,500 a year
Experience in system implementation and change management processes
Support Organizational Change Management and Continual Service Improvement initiatives
Product backlog understanding and management
Presides over design configuration decisions to ensure a seamless user experience that aligns with the platform design strategy
Solid analytic and problem-solving skills with excellent written and verbal communication skills
Proven experience leading Agile development teams
Manager Of It Operations And Service Delivery
By Forgotten Harvest At Oak Park, MI, United States
Manage the onboarding and offboarding of FH staff including identity management, building access control, workspace technology, telephony, MS O365/Teams, and SharePoint
Assist with Forgotten Harvest’s Digital Transformation and IT Strategic Plan; manage small to medium scale technology projects
Manage the building systems including security, door/gate access control, surveillance, digital signage, temperature control systems
Proven experience as an IT Generalist with hands on capability in networking, cyber, desktop, coding, MS O365/Teams
Advanced skills in workflow, Power BI, Power Automation desirable
2-4 years’ experience working with multimedia teleconference rooms, projectors and sound systems; understanding of digital signage systems
It Service Manager Specialist
By CAPCO At , New York $141,000 - $185,000 a year
Bachelor’s degree in IT management or related IT field.
Experience in ITSM Operations within Cloud and On-Prem ecosystems.
Wide-ranging knowledge of information technology topics.
ITIL certification is highly desirable.
Six Sigma or Lean IT certification are a plus.
Steer user-oriented design initiatives by conducting workshops to identify and address process gaps.
Associate Director, It Service Delivery
By Planned Parenthood Federation of America At , Washington $128,000 - $135,000 a year
Prior knowledge and experience with IT Service Desk ticketing management systems ( ServiceNow, Zendesk for Jira, ServiceDesk Plus).
Knowledge of project management techniques.
Knowledge, Skills and Abilities (KSAs):
Support the IT Service Delivery team with incident management, diagnosis, escalation, tracking, root cause analysis and resolution.
Resource management, which includes employee hiring, workload management, performance evaluation and support staff training.
Knowledge and understanding of ITIL/ITSM process definition. ITIL 4 or similar certification is preferred.
It Service Delivery Manager- Pc Support
By Tampa General Hospital At , Tampa, 33606, Fl $94,390 a year
Manage customer expectations and build partnerships to ensure customer experience excellence.
Provide regular and accurate management reporting on IT Service performance.
Ability to handle sensitive information, work orders, multitask, and manage others. Working knowledge of supervisory principles and practices.
Exhibit excellent analytical and problem-solving skills.
Focus on Operations and improving the client experience with positive results for the client and the Business Units.
Have processes and procedures in place to ensure that each customer receives a world class service experience.
It Specialist I - Service Desk Specialist
By Orange County Sheriff's Office, Orlando, Florida At Greater Orlando, United States
High school diploma or general education degree (GED) AND one (1) year of IT service desk support experience.
Certification in A+ (CompTIA A+) is preferred.
Some positions, depending on the responsibilities, may require the candidate to successfully pass a physical or other selection processes when needed.
Retirement benefits are provided by the Florida Retirement System
Education incentive and reimbursement programs
At least 18 years of age.
Specialist, Hr Service Delivery & Solutions
By BREAKTHRU BEVERAGE GROOP OF WISCONSIN At United States
Ability to work independently and know when to ask for help when needed, with experience in a work from home environment
Minimum 3 years’ experience as an HR Generalist / Business Partner
Demonstrated experience with HRIS systems
Ability to think critically, with excellent analytical and organizational skills
Communicate with solid written and verbal communication skills.
Demonstrated problem-solving & documentation skills
It Manager, Service Delivery
By Feld Entertainment At Ellenton, FL, United States
A minimum of 8 years of experience in IT service management, with a proven track record of delivering high-quality services
Strong leadership and team management skills, with the ability to delegate effectively and drive high performance
Knowledge of IT service management frameworks and best practices, such as Service Desk operations
Any other duties as assigned by management.
Strong knowledge working with Managed Service Providers
Manage risks associated with service delivery, implementing mitigation measures as necessary
Service Delivery Specialist Jobs
By EdgeLink At United States

The candidate will work independently, seeking guidance from the manager only in non-routine situations.

It Service Specialist Jobs
By Mural At United States
Manage user access and role settings across the many services we use and ensure all changes are within compliance
Contribute to knowledge base articles, empowering users to quickly address questions or problems
3-5 years technical support and/or customer service experience
Working knowledge of PC technical support, systems administration, networking, and Windows and Mac operating systems (Linux a plus)
Ability to provide remote technical support over chat, phone, and video
Ideally you have experience with MDM, Office365, Google Workspace, Jira/Atlassian suite
Global It Delivery Director
By Averity At Dallas, TX, United States
Previous experience in enterprise vendor selection and contract management.
Expertise in agile/lean/waterfall methodologies as well as operations and service management.
Great job stability with senior management who really care about growth and investment in technology
Qualifications & Requirements for the Global IT Delivery Director
Select and manage 3rd party partners to help deliver initiatives within your portfolio and supplement the permanent domain teams.
Manage stakeholder expectations, championing clear and responsive communication to the domain teams, the broader IT team, and business stakeholders.
It Delivery Manager Jobs
By Unum At Portland, ME, United States
Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder; promotes same within team.
Works with their manager to ensure strong and diverse talent is in place to meet business needs and goals.
Identifies and addresses skills gaps in the team that may impact its ability to meet business needs.
Conducts regular reviews of each team member’s plan and ensures the team member is progressing and addressing skill development needs.
Bachelors degree in computer science preferred, or relevant technical experience
Has 5+ years experience in an IT field, or equivalent relevant work experience
Executive Director, It Delivery
By Tulane University At , New Orleans, La
Team Management, Negotiation, and Communication skills.
Demonstrable risk management and mitigation skills.
Excellent communication, facilitation, and mentoring skills.
Ability to manage multiple concurrent projects, activities and tasks under time constraints.
Knowledge of tools to assist with scrum team planning (Jira, Rally/Central Agile, Version1, etc.).
Prior experience as software analyst, developer, or tester.
It Service Delivery Consultant, Mid- 3Rd Shift
By Leidos At , Kansas City, 64124, Mo $54,600 - $113,400 a year
Experience with Hardware (HW) or Software (SW) asset management.
Provide Incident, Problem, Change, and Availability Management.
High School Diploma and a minimum of 3 years of relevant experience
Must possess IAT II certification.
Must be willing to work third shift.
Director Of It Service Delivery
By RAKE Digital At , Salem, Va $79,577 - $134,130 a year
Microsoft 365 licensing and management experience
OneDrive, SharePoint, Teams, or Exchange management experience
Take ownership of the ITIL based Service Desk management software
Minimum 3 years experience working with ITSM or ITIL framework. ITIL certification desired.
Administrative experience with Windows 10 and 11 desktops within a managed organization (e.g., Active Directory or Azure AD)
Ability to obtain Azure / M365 and other relevant certifications (organization wide requirement)
Manager, It - Service Delivery (Customer Sales & Engagement)
By Entergy At , The Woodlands, Tx
Vendor oversight and management, including experience in outsourcing and offshore support.
Stakeholder management and high-level communications
5+ years of experience managing application development and/or operational processes.
Have experience developing and/or supporting Salesforce applications or CRM Teams.
Strong working knowledge of Agile software development lifecycle and methodologies.
Experience supporting 24x7 customer-facing applications.
Service Delivery Specialist Jobs
By Therapy Brands At Minneapolis, MN, United States
A team player that possesses the ability to work effectively with customers, co-workers, and management.
Increase customer satisfaction and build loyalty by providing an amazing, personal customer experience.
Bachelor’s degree OR two years of relevant customer support experience
Excellent communication skills (Verbal and Written)
Experience with ZenDesk and Azure a plus
Respond to and resolve customer questions through chat, e-mail, and telephone calls quickly and effectively.
It Delivery Manager Jobs
By Publix At , Lakeland, 33801, Fl $147,810 - $223,015 a year
Experience with human resource management, including knowledge of team dynamics, team building concepts, and human resource policies
Bachelor’s degree in Computer Science, Business Management, Engineering, or other analytical disciplines or equivalent work experience
Basic knowledge of financial management and budgeting
Provide communication and escalation to IT and business area management on critical incidents and problems
Ability to communicate verbally and in writing with all levels of management and thrive in a cross-functional environment
Manage metrics reporting and analysis of in-store transactions, including item inventory ledger transactions
It Service Delivery Manager - Remote
By Mayo Clinic At , Rochester, 55901, Mn $125,362 - $181,730 a year
This is a full time remote position within the United States.
Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
Affirmative Action and Equal Opportunity Employer

Are you looking for an exciting opportunity to join a dynamic IT Service Delivery team? We are looking for an experienced IT Service Delivery Specialist to join our team and help us deliver world-class IT services to our customers. You will be responsible for ensuring that all IT services are delivered on time, within budget, and to the highest quality standards. If you have a passion for IT and a commitment to excellence, then this is the job for you!

IT Service Delivery Specialists are responsible for providing technical support and services to customers. They are responsible for ensuring that customer service requests are handled in a timely and efficient manner.

What is IT Service Delivery Specialist Skills Required?

• Excellent customer service skills
• Knowledge of IT systems and processes
• Ability to troubleshoot technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively

What is IT Service Delivery Specialist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications in IT service delivery
• Experience in customer service and/or IT service delivery

What is IT Service Delivery Specialist Knowledge?

• Knowledge of IT systems and processes
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is IT Service Delivery Specialist Experience?

• Previous experience in customer service and/or IT service delivery
• Experience in troubleshooting technical issues

What is IT Service Delivery Specialist Responsibilities?

• Respond to customer service requests in a timely manner
• Troubleshoot technical issues and provide solutions
• Provide technical support and advice to customers
• Monitor customer service requests and ensure they are handled efficiently
• Maintain customer service records and update customer information
• Ensure customer