Reservations Agent Jobs
By Sundance Mountain Resort At Provo, UT, United States

Job Title: RESERVATIONS AGENT Department: Sales Reports To: Reservations Manager Rate of Pay: $15-16 plus Commissions Shift: Monday-Friday 8 AM-6 PM, Saturday 9 AM-5 PM Sunday 10 AM-4PM Must be ...

Reservations & Booking Agent Jobs
By Nemacolin Woodlands Resort At , Farmington, 15437, Pa $14 - $25 an hour
Maintaining current knowledge of all resort offerings and hours of operation.
Answering incoming phone calls and assisting guests with any inquiries regarding resort offerings.
Coordinating with other departments in order to ensure a Five-Star guest experience.
Providing information about local features, such as shopping, dining, nightlife, or recreational destinations.
Exhibiting Five-Star and Five-Diamond service standards.
Following phone conversation flow guidelines.
Director Of Reservations Jobs
By Cavallo Point Lodge At Washington, DC, United States
Must possess a minimum of 2+ years in Reservations Management or Supervision; those with direct luxury experience will be strongly preferred.
Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.
Work closely with the Front Office Manager in determining the percentage for overbooking.
Excellent communications skills with fluency in English required; must possess a superior telephone demeanor at all times.
Monitor and ensure that the Reservations team members perform their job functions to the highest standard at all times.
Ensure that the Reservation phone lines are attended at all times.
Reservations Specialist | Call Center Front Desk Agent
By TRAVELING TEAMS, Inc. At Bingham Farms, MI, United States
Previous customer service experience preferred.
Excellent verbal communication skills required.
Excellent computer and typing skills are required. Excel and Word proficiency desired.
Phenomenal listening and comprehension skills required.
Refer a Friend and get Paid!
Answer incoming calls to assist with reservations, confirmations, room need requests, and questions.
Reservations Agent Jobs
By Sonesta At , San Juan, Pr
Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times.
Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Central Reservations Agent Jobs
By Copper Mountain Resort At , Copper Mountain, 80443, Co $18.50 - $20.40 an hour
Preferred Experience and Special Skills:
They are expected to maintain an advanced knowledge of Copper Mountain and partnering products.
Offer package components on every opportunity and maintain an above average conversion percentage.
Is able to handle and manage confidential information.
System knowledge of the following is preferred, but not required: Visual One (V1), Resort Technologies Partners (RTP ONE), Inntopia and TrackPulse.
Guest Services skills, conflict resolution skills, and general office equipment use preferred.

Are you looking for a job that will let you explore the world? We are looking for a Reservations Agent to join our team and help our customers plan their dream vacations! As a Reservations Agent, you will be responsible for providing excellent customer service and helping customers find the perfect vacation package. You will also be responsible for processing reservations, managing customer inquiries, and providing accurate information about our services. If you have a passion for travel and a desire to help others, this is the perfect job for you!

A Reservations Agent is responsible for taking reservations from customers over the phone, online, or in person. They must be able to answer customer inquiries, provide accurate information about the services offered, and process payments.

What is Reservations Agent Skills Required?

• Excellent customer service skills
• Good communication skills
• Ability to multitask
• Knowledge of computer systems and software
• Knowledge of booking systems
• Ability to work in a fast-paced environment

What is Reservations Agent Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of the hospitality industry

What is Reservations Agent Knowledge?

• Knowledge of the hospitality industry
• Knowledge of booking systems
• Knowledge of computer systems and software

What is Reservations Agent Experience?

• Previous experience in customer service or hospitality
• Experience in a fast-paced environment

What is Reservations Agent Responsibilities?

• Answer customer inquiries
• Provide accurate information about services offered
• Process payments
• Manage customer reservations
• Ensure customer satisfaction
• Follow up with customers to ensure their satisfaction