Reservations Specialist | Call Center Front Desk Agent

Traveling TEAMS is HIRING, conveniently located in Bingham Farms. We are looking for FUN, energic people with EXCELLENT customer service to join our TEAM! We offer an AWESOME TEAM environment and TONS of PERKS! If this looks like a good fit for you apply TODAY!

• Refer a Friend and get Paid!
• TEAM Activities!
• Dental Insurance
• Weekly Catered Lunch
• Life Insurance
• Paid Time Off
• Monday – Friday
• Vision Insurance
• 401k match

Responsibilities

• Warmly greet a high volume of calls and perform reservation procedures.
• Provide incoming callers with appropriate room assignments and types while up-selling when appropriate.
• Sell, process, enter, and confirm room reservations using Traveling Teams selling techniques and strategies.
• Explain hotel details, rates, services, amenities, and other information about the hotels as requested.
• Answer incoming calls to assist with reservations, confirmations, room need requests, and questions.

Qualifications

• Positive interpersonal skills required.
• Excellent computer and typing skills are required. Excel and Word proficiency desired.
• Phenomenal listening and comprehension skills required.
• Previous customer service experience preferred.
• Must be fluent in verbal and written English.
• Excellent verbal communication skills required.

Education
We value education, but like experience even more! Must have a high school diploma or equivalent.
About Us
Over 20 years ago TRAVELING TEAMS® was founded on the simple concept of service. We decided from the beginning that we would only serve youth sports and now TRAVELING TEAMS® is the leading youth sports housing provider with every major brand in over 600 markets throughout North America.