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Remote Customer Representative Jobs

Ecommerce Customer Solutions Representative (Kanopi) - Remote Job
By Armstrong World Industries At , Remote
Develops in-depth knowledge of Ceilings, Suspension Systems, and Architectural Specialties products to support selling and follow-up processes.
Communicates and tracks customer feedback to Product Tech and Marketing Departments to improve overall customer experience.
Exercises strong listening and critical thinking skills relative to customer inquiries.
Exercises decision-making capabilities to resolve customer issues resulting in quick and effective customer satisfaction.
Excellent organizational skills with a propensity to multi-task
Superior verbal and written communication/customer service skills, and a commitment to consistently exceed the customer's expectations
Customer Care Order Management Representative (Remote Post Training)
By GE Appliances At , Louisville, Ky
Strong computer skills, proficiency with the Microsoft Office suite and the ability to manage multiple web-based applications at one time
Previous work from home experience
Provide customer information on product availability, delivery, billing, and finance processes.
Manage special ordering processes with unique order entry procedures.
Excellent interpersonal and oral communication skills
Must maintain a suitable work from home environment, free from noise/distractions
Customer Servcie Associate Representative (Remote)
By HireMatch At Los Angeles, CA, United States
Answer inbound/outbound calls from Medical and Medicare members with questions about medical claims, benefits, eligibility, billing, and change/cancel plans.
Resolve customer complaints through independent problem-solving skills, resource utilization and one-call resolution.
Strong organization skills, written, and verbal communication skills
Foster teamwork and partnership with cross-functional departments to resolve issues and improve customer experience.
An average of 40 – 50 calls are expected daily.
Take calls back-to-back while toggling through several applications on multiple screens.
Customer Care Representative -Remote
By Vitalant At , Scottsdale, 85257, Az $18.67 - $19.06 an hour
Two years of customer service contact center experience required
Full time - Work from home opportunity
Medical, dental, and vision insurance
Free basic life and AD&D insurance
401K retirement savings with up to a 5% company match
Investigate, diagnose, and troubleshoot donor inquiries and issues
Operations Representative- Remote Jobs
By TÜV Rheinland North America At Pleasanton, CA, United States
Strong project/time management and organizational skills with the ability to work in a fast-paced, multi-tasking environment coordinating multiple and changing priorities
Provide reports to management as needed. e.g. revenue forecasts each month to management based on project status and schedule.
Schedule projects/audits/inspections as needed to meet customer requirements. Flag completed projects for billing purposes.
Act as main point of contact to engineering/audit/inspection/sales/certification staff and clients regarding project information, status, and schedule.
Control the process of issuing certificate including processing and printing certificates, submitting documents for review, and mailing out certifications when necessary
Strong verbal, written, and interpersonal communication skills.
Remote Customer Experience Representative
By ReadyRefresh At , Tampa, 33610, Fl $20.50 an hour

Key qualifications include, but are not limited to:

Remote Customer Success Representative ($19.00 - $25.00 / Hour)
By Talentify.io At United States
Sales & Management experience preferred.
1-2+ years experience in a Customer Service role preferred.
HubSpot CRM experience is strongly preferred.
Starting range: $19.00 - $25.00 per hour depending on experience
Hosting demos of our SaaS platform
Follow and implement procedures designed to improve customer retention
Customer Support Representative 2 - Remote
By RITE AID At United States
Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution.
Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers.
H.S. Diploma or General Education Degree (GED) required.
Research and resolve complex customer situations
Maintain phone and web queue availability as required to meet service standards.
Verify customer records for accuracy and update as necessary.
Remote Customer Experience Representative
By ReadyRefresh At , Raynham, Ma $20.50 an hour

Key qualifications include, but are not limited to:

Customer Care Representative - Remote (Evening Shifts)
By Breezeline At , Cumberland, Md
One year call center/customer care or other related customer contact experience preferred.
High school diploma or general education degree (GED) necessary.
Evening Shifts will be offered for this position.
Handle complaints concerning billing or services rendered, referring complaints of service failures to designated departments to seek resolution.
Achieve proficiency in providing customer support for service complaints within a required time frame.
Answer questions regarding services and products; receive telephone calls from cable customers to discuss billing questions and service concerns.
Customer Experience Representative -Steve & Kate's Camp (Remote)
By Bright Horizons Family Solutions At , Dallas, 75201, Tx $17 - $18 an hour
Minimum of 6 months costumer service experience
Excellent grammar, spelling, and typing skills
Managing and prioritizing multiple concerns.
Moving on quickly from both success and failure.
Reviewing financial aid applications using specific criteria and communicating with applicants about their acceptance, or following-up with additional questions, if needed.
Documenting the patterns and queries that may indicate a larger problem with the product or service that needs to be resolved.
Associate Customer Operations Representative - Remote
By Symetra At , Bellevue, 98004, Wa $21.00 - $25.71 an hour
Requires a working knowledge of processes and procedures for New Business, Claims, and In-force Back Office, navigating multiple administrative systems.
Want more details? Check out our Symetra Benefits Overview opens a pdf file
Associated degree or equivalent experience
Expert PC and keyboarding skills including Microsoft Office applications.
Strong organizational and interpersonal skills
Customer service and telephone experience preferred.
Customer Experience - Customer Support Representative (100% Remote)
By ClearCaptions, LLC At United States
Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes .
Experience with or some working knowledge of analog phones (land line).
Respond to and manage inbound customer inquiries daily .
Manage customer contacts within Salesforce CRM and adhere to standard operating procedures for data capture.
Talented individuals with a growth mindset who want to use their learning and relationship-building skills.
Minimum one-year Customer Service experience.
Remote Online Customer Support Representative At Becker Morgan Group
By join.com At United States
Ability to manage multiple tasks at once.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
High school diploma or equivalent.
Ability to adapt to different personalities.
Remote Events Representative Jobs
By Travel With Ash At Las Vegas, NV, United States

This is a remote position. Do you have a passion to see the world and help others do the same? Would you love to be a part of the largest growing industry in the world? Do you have a computer or ...

Customer Care Representative - Regional Omnichannel/Remote
By MSC Industrial Supply Co. At , Davidson, Nc $29,750 - $42,500 a year
Consistently expand sales, service and product knowledge using MSC’s training offerings.
Conducts extensive follow-up through the utilization of a ticket management system to ensure accuracy and timely resolution to customer inquiries.
Effectively manages customer interactions including inbound calls and email communications.
Provides effortless customer experiences regardless of the chosen modality related to products, services and pricing.
Communicates customer issues and trends to leadership to ensure timely resolution and improvements in the customer overall experience.
Responsible for proficiency in required MSC processes and applications relevant to the Customer Care Omnichannel role.
Remote Customer Retention Representative
By PREMIER Bankcard LLC At , Dakota Dunes, 57049, Sd $15.00 - $17.50 an hour
Reports unusual account/application activity to management
Bilingual skills will be compensated in the form of a 10% differential.
Full medical benefits when working 20+ hours per week
Special discounts and offers for events at the Denny Sanford PREMIER Center
Option 1: Monday – Friday 12:30 PM to 9:00 PM and Every Other Saturday 8:00 AM to 4:30 PM.
Option 2: Monday – Friday morning/evening split shift and Every Other Saturday 8:00 AM to 4:30 PM.
Director, Customer Development (Remote)
By Nestlé Health Science At , Hoboken, Nj $160,000 - $200,000 a year
Broad multi-functional experience including experience in Sales, Marketing, Sales Operations and/or Account Management
Manage business & financial simulations at a corporate level for senior management decision support regarding account and initiative prioritization and activation.
Manage the coordination of customer prioritizations and relevant marketing messages.
8+ years’ experience Marketing Commercial Operations including strategy development, execution, and measurement in pharma/medical industry.
Strong negotiations and influence skills for internal and external parties
A combination of technical credibility, effective communication skills, and ability to focus on what matters most.

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Representative to join our team and provide exceptional customer service to our clients. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Remote Customer Representative is responsible for providing customer service and support to customers via phone, email, and other remote channels. They are responsible for responding to customer inquiries, resolving customer complaints, and providing technical assistance. Detailed Job Description Remote Customer Representatives are responsible for providing customer service and support to customers via phone, email, and other remote channels. They must be able to effectively communicate with customers, understand customer needs, and provide solutions. They must be able to troubleshoot technical issues and provide technical assistance. They must be able to handle customer complaints and provide solutions. They must be able to provide accurate information and follow up with customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot technical issues
• Ability to provide technical assistance
• Ability to handle customer complaints
• Ability to provide accurate information
• Ability to follow up with customers
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of remote customer service tools and technologies
Job Experience
• Previous customer service experience
• Previous remote customer service experience
Job Responsibilities
• Respond to customer inquiries via phone, email, and other remote channels
• Resolve customer complaints
• Provide technical assistance
• Troubleshoot technical issues
• Provide accurate information
• Follow up with customers