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Remote Customer Representative Jobs in California

Customer Support Representative I -7Am-3:30Pm Pt (Remote-Usa)
By Ambry Genetics At Aliso Viejo, CA, United States
Software Skills - Working knowledge of Microsoft Office, Google Chrome, and internet usage required. Salesforce or other case management software preferred.
Demonstrates two or more of the following skills and abilities:
Minimum of 2-3 years of experience in a customer-facing role or data entry is required.
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
Communicate intermediate knowledge of Ambry products and systems to internal teams.
Displays preliminary billing and insurance knowledge.
Customer Support Representative I -5:30Am-1:30Pm Pt (Remote-Usa)
By Ambry Genetics At Aliso Viejo, CA, United States
Software Skills - Working knowledge of Microsoft Office, Google Chrome, and internet usage required. Salesforce or other case management software preferred.
Demonstrates two or more of the following skills and abilities:
Minimum of 2-3 years of experience in a customer-facing role or data entry is required.
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
Communicate intermediate knowledge of Ambry products and systems to internal teams.
Displays preliminary billing and insurance knowledge.
Customer Servcie Associate Representative (Remote)
By HireMatch At Los Angeles, CA, United States
Answer inbound/outbound calls from Medical and Medicare members with questions about medical claims, benefits, eligibility, billing, and change/cancel plans.
Resolve customer complaints through independent problem-solving skills, resource utilization and one-call resolution.
Strong organization skills, written, and verbal communication skills
Foster teamwork and partnership with cross-functional departments to resolve issues and improve customer experience.
An average of 40 – 50 calls are expected daily.
Take calls back-to-back while toggling through several applications on multiple screens.
Operations Representative- Remote Jobs
By TÜV Rheinland North America At Pleasanton, CA, United States
Strong project/time management and organizational skills with the ability to work in a fast-paced, multi-tasking environment coordinating multiple and changing priorities
Provide reports to management as needed. e.g. revenue forecasts each month to management based on project status and schedule.
Schedule projects/audits/inspections as needed to meet customer requirements. Flag completed projects for billing purposes.
Act as main point of contact to engineering/audit/inspection/sales/certification staff and clients regarding project information, status, and schedule.
Control the process of issuing certificate including processing and printing certificates, submitting documents for review, and mailing out certifications when necessary
Strong verbal, written, and interpersonal communication skills.

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Representative to join our team and provide exceptional customer service to our clients. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Remote Customer Representative is responsible for providing customer service and support to customers via phone, email, and other remote channels. They are responsible for responding to customer inquiries, resolving customer complaints, and providing technical assistance. Detailed Job Description Remote Customer Representatives are responsible for providing customer service and support to customers via phone, email, and other remote channels. They must be able to effectively communicate with customers, understand customer needs, and provide solutions. They must be able to troubleshoot technical issues and provide technical assistance. They must be able to handle customer complaints and provide solutions. They must be able to provide accurate information and follow up with customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot technical issues
• Ability to provide technical assistance
• Ability to handle customer complaints
• Ability to provide accurate information
• Ability to follow up with customers
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of remote customer service tools and technologies
Job Experience
• Previous customer service experience
• Previous remote customer service experience
Job Responsibilities
• Respond to customer inquiries via phone, email, and other remote channels
• Resolve customer complaints
• Provide technical assistance
• Troubleshoot technical issues
• Provide accurate information
• Follow up with customers