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REMOTE Customer Care Representative Jobs in New York

Seasonal Customer Care Representative (Remote Eligible)
By Hanna Andersson At , Portland, 97232 $16 - $18 an hour
A role that offers a flexible work environment with remote and in-office options
Excellent data entry skills, with a maintained accuracy typing speed of +30 words per minute and use of 10-key.
Familiarity with order management systems and tools.
Excellent verbal and written communication skills.
Sound judgment and reasoning skills to utilize available resources.
Extend an offer without speaking to you via phone or video call
Senior Customer Care Manager- Remote
By BaubleBar At , New York, Ny
Demonstrate substantial project and time management skills to move between multiple concurrent projects efficiently
Project Management experience a plus
Order Management—constant communication with the warehouse team, ensuring that orders are being shipped out quickly and correctly
Ensure effective cross-team collaboration with internal units such as Product Management, Marketing, Sales, and OPS departments
Take part in returns process management and report on-going trends
Advanced analytical skills; must be able to work through complex issues with a methodical approach; analyzing, distilling and communicating relevant aspects
Senior Customer Care Manager- Remote
By BaubleBar Inc. At New York, NY, United States
Demonstrate substantial project and time management skills to move between multiple concurrent projects efficiently
Project Management experience a plus
Order Management—constant communication with the warehouse team, ensuring that orders are being shipped out quickly and correctly
Ensure effective cross-team collaboration with internal units such as Product Management, Marketing, Sales, and OPS departments
Take part in returns process management and report on-going trends
Advanced analytical skills; must be able to work through complex issues with a methodical approach; analyzing, distilling and communicating relevant aspects

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Customer Care Representative to join our team and provide exceptional customer service to our clients. As a Remote Customer Care Representative, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are a customer service professional with excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is REMOTE Customer Care Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Proficiency in computer software programs such as Microsoft Office
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is REMOTE Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Proficiency in computer software programs such as Microsoft Office

What is REMOTE Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software, databases, and tools

What is REMOTE Customer Care Representative Experience?

• Previous customer service experience
• Experience in a remote customer service role

What is REMOTE Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Maintain customer records and update customer information
• Follow up with customers to ensure their satisfaction
• Document customer interactions and transactions
• Adhere to customer service policies and procedures