Register
Recruit Create CV

Regional Product Support Manager Jobs

Manager, Regional Partnership Support
By Zillow At United States
Navigate and lead through change as this team’s responsibilities shift and grow with business need.
1-3+ years of relevant sales leadership experience.
Experience leading a team responsible for managing partner relationships in a cross collaborative environment
Leader experienced in building and supporting a culture of equity, belonging and inclusiveness
Recruit, mentor and develop a diverse team to the Leadership Expectations and Behaviors.
Share progress towards goals and local insights weekly.
Product Support Manager Jobs
By Travelopia At Washington, United States
3+ years of management experience in the travel industry; experience with product management, contracting, and pricing preferred.
Proven leadership skills to mentor, develop, and empower team members and create a positive work environment.
Undergraduate degree or equivalent experience in travel, business administration, marketing, or related field.
Advanced analytical skills with demonstrated ability to work through the development of complex business solutions.
Strong communicator, both written and verbal, with the ability to direct the actions of others.
Must be flexible and adaptable to changing priorities while working under pressure to meet immediate deadlines.
Regional Product Manager Jobs
By Honeywell At Richardson, TX, United States
You will lead the existing product lifecycle management in the region
Efficient management of indirect expenditure
You will be allocated a subvertical within our 6 vertical markets of interest.
Monitor and control the subvertical revenue, order intake, profitability, NBO, NPI
Propose and implement individual pricing and positioning
Provide clear and comprehensive internal/external communications
Regional Product Manager Jobs
By Movora At St Augustine, FL, United States
Ability to work independently with strong self-management, time-management and problem-solving skills
Manage the regional portfolio and identify gaps in product offerings
Strong organizational and multitasking skills to manage multiple project simultaneously
Customer Service & Relationship Management
Work closely with the regional education team to ensure comprehensive product training for sales teams and customers
3+ years relevant product & marketing experience required; medical/veterinary field preferred
Product Support Manager Jobs
By FinThrive At United States
Manage capacity and staffing to include recruitment, supervision, scheduling, development, evaluation, and performance management.
Present project outcomes for upper management
Must be able to manage remote employees
Manage the team’s backlog to optimize throughput and to accurately predict turnaround time for open issues
Identify impediments for the team and determine the best elimination plan
Colloborate with other leaders to ensure teams are working together in order to delight our customers.
Product Manager Support Services
By HPE Aruba Networking At All, MO, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Support Manager Jobs
By who... a staffing company At Baltimore, MD, United States
Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
Create, update, and maintain a comprehensive knowledge base, including frequently asked questions, troubleshooting guides, and best practices.
5+ years of relevant product support experience, preferably at a tech company
Excellent communication and interpersonal skills with the ability to communicate complex technical information to non-technical audiences.
Experience with ZenDesk highly preferred
Experience with Pendo guides is a plus
Product Support Team Manager
By Swell At Holladay, UT, United States
Monitor team performance metrics, including response time, resolution time, customer satisfaction scores, and ticket management.
Proven experience in direct customer support, with at least 2 years in a leadership or managerial role.
Foster a positive and collaborative team environment, promoting open communication and knowledge sharing.
Develop and implement training programs to enhance technical skills and customer service excellence.
Collaborate with other departments to enhance the customer experience and streamline support processes.
Demonstrated experience in coaching, mentoring, and developing technical support teams.
Regional（Usa) & User Growth Team-Product Manager
By Alibaba Group At Pasadena, CA, United States
4. Strong project management skills
3. Define product requirements and specifications
1. Strong analytical skills and ability to use data to make informed decisions
2. Excellent communication skills, both verbal and written
5. Knowledge of US e-commerce market trends and customer needs
6. Ability to prioritize and manage multiple projects simultaneously
Product Manager Support Services
By HPE Aruba Networking At Illinois, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At Louisiana, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At Ohio, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At Tennessee, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At Georgia, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At Pueblo-Cañon City Area, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At North Carolina, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At District of Columbia, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At South Carolina, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At North Port-Sarasota Area, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At Texas, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.

Are you looking for an exciting opportunity to lead a team of product support professionals? We are looking for a Regional Product Support Manager to join our team and help us provide the best customer experience possible. You will be responsible for managing and developing a team of product support specialists, ensuring customer satisfaction and providing technical support. If you have a passion for customer service and a knack for problem solving, this could be the perfect job for you!

Overview The Regional Product Support Manager is responsible for providing technical support and customer service to customers in a designated region. This includes providing technical assistance, troubleshooting, and resolving customer issues related to the product. The Regional Product Support Manager is also responsible for managing the regional product support team and ensuring that customer service is provided in a timely and efficient manner. Detailed Job Description The Regional Product Support Manager is responsible for providing technical support and customer service to customers in a designated region. This includes providing technical assistance, troubleshooting, and resolving customer issues related to the product. The Regional Product Support Manager is also responsible for managing the regional product support team and ensuring that customer service is provided in a timely and efficient manner. The Regional Product Support Manager will also be responsible for developing and implementing customer service policies and procedures, as well as providing training and guidance to the product support team. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of product support processes and procedures
• Ability to troubleshoot and resolve customer issues
• Ability to manage and motivate a team
• Knowledge of customer service software and systems
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in a related field
• At least 5 years of experience in customer service or product support
• Experience in a managerial role
• Knowledge of customer service software and systems
• Knowledge of product support processes and procedures
Job Knowledge
• Knowledge of customer service software and systems
• Knowledge of product support processes and procedures
• Knowledge of customer service best practices
• Knowledge of customer service trends and technologies
Job Experience
• At least 5 years of experience in customer service or product support
• Experience in a managerial role
• Experience in developing and implementing customer service policies and procedures
• Experience in providing training and guidance to product support teams
Job Responsibilities
• Provide technical support and customer service to customers in a designated region
• Troubleshoot and resolve customer issues related to the product
• Manage and motivate the regional product support team
• Develop and implement customer service policies and procedures
• Provide training and guidance to the product support team
• Monitor customer service performance and ensure customer satisfaction
• Maintain up-to-date knowledge of customer service trends and technologies