Vp Provider Services Jobs in Arkansas

Preferred: Prior experience in the real estate/property management industry

In-depth knowledge of call center operations, including workforce management, performance metrics, and customer service principles

Strong leadership and people management skills

Experience leading a call center/support services organization

Make Data-Driven Decisions: Use customer support metrics to improve performance and make informed decisions.

Design and Implement Feedback Mechanisms: Design methods to capture and evaluate customer feedback, ensuring their concerns are addressed.

Exceptional leadership and team management skills, with the ability to inspire and motivate teams to achieve goals.

Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office

Lead, mentor, and manage a high-performing team of professionals, providing guidance and support to promote their growth and success.

Participate in key Customer meetings, presentations, and proposals to showcase the value and capabilities of our advisory and implementation services.

Extensive experience (10+years) in professional services leadership roles, with a focus on implementation, advisory and solution architecture services.

Strong knowledge of industry best practices, emerging trends, and technologies related to advisory services and solution implementation.

Associate degree or equivalent combination of education and experience

2 years of administrative experience in the healthcare field

Work from home within commutable range or region, city, or state

Ensure that patients in “Out of Scope” and “Not Participating” practices are appropriately VCT transferred

Assist with PRT account assignments both at launch and ongoing maintenance

Audit records for quality and accuracy, providing documented feedback to department directors

Normally requires a minimum of 10+ years of experience in operations and account management leadership.

Develop performance standards for management team and measure success against performance standards.

Bachelor's degree in a related field of study required or equivalent combination of experience and education.

Knowledge and experience within healthcare and pharmaceutical industries is strongly preferred.

Ability to oversee teams across multiple locations and remote work environments.

Engage in client contracting discussions and negotiations, in partnership with Operations, Finance, Legal and senior leadership, as appropriate.

Experience in new product development related to clinical programs, care management, and provider enablement

Lead development of capabilities to support Privia Care Partners, Privia’s ACO/IPA product

10+ years of leadership experience in health plans, health systems, and/or provider organizations with value/risk-based contracting/performance

Responsibility for strategy and operations of Clinical Programs, Provider Enablement, Advocacy, and Privia Care Partners

Develop new products and programs to improve performance and growth of value-based care, including developing partnerships with outside organizations and vendors

Collaborate with physician leadership to develop new Clinical Programs and improve Value-Based Care Technology

Proven sales executive experience, meeting or exceeding targets

Location: Remote (United States) Full time

Own and hit/exceed annual sales targets

Develop and execute a strategic plan to achieve sales targets and expand our customer base.

Build and maintain strong, long-lasting customer relationships.

Effectively communicate the value proposition through proposals and presentations

Proven track record of management experience in the areas of finance, data analysis, organizational effectiveness, call center operations, strategy / planning

Working knowledge and experience with Workforce Management tools (i.e., EX, and Virtual call center platforms), preferred

Proven skills in project/program management and delivery.

Financial and budget management and analysis.

Knowledge and experience in VCC platform delivery across multiple geographic locations.

Knowledge and skills in data gathering, trend analysis, and statistical process control.

Serve as the administrative support to our clinical leadership team for clinical committee reviews, performance management, and special projects.

Experienced in healthcare operations in the payer or provider setting

Work remotely and whatever schedule works best for you

Serve as a point person to address day-to-day provider and therapist operations issues.

Assist with coordinating coverage needs.

Assist with development and dissemination of training materials and network communications.