Customer Experience Manager [Payments]
By Upwork At Georgia, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At South Carolina, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Montana, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Texas, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Nevada, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Florida, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At California, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Oregon, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Washington, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Pennsylvania, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Massachusetts, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Customer Experience Manager [Payments]
By Upwork At Maryland, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Banking And Payments Operations Manager
By Relay At Chicago, IL, United States
You have 5+ years of experience and management in banking and payment processing from both a B2B and B2C lens
Manage our selfie verification dashboard, and other relevant tooling, to increase new application approval rates and minimize friction
Own key third-party vendor relationships that strengthen the customer experience
You have managed and owned projects that are focused on data investigation
You have experience managing multiple core vendors, and are well-versed in stakeholder relationships
You consider yourself to be an exceptional project manager and handle context switching between projects and stakeholders with ease
Senior Manager, Payments Jobs
By LVMH At New York, NY, United States
Experience in project management and leading working groups.
Minimum 3+ years’ experience as credit card payment manager at a merchant in the USA.
Composure and ability to work with not only peers but with senior management.
PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED
Leading and fostering credit card payment community shared experience, training and networking sessions.
Possess end to end negation experience to develop and execute strategic relationships.
Product Manager - Payments
By Upside At Chicago, IL, United States
6+ years of Product Management experience, preferably in a FinTech, Payments, e-commerce, or marketplace startups
Develop a strategy to embeds our Payments capabilities and experiences throughout the Upside platform
Translate product strategy into technical requirements and collaborate with a dedicated engineering team to bring the product to life
Excellent problem-solving, analytical, and influencing skills, with proven ability to take initiative and build strong, positive relationships
Experience partnering with cross-functional teams of engineers, designers, sales, marketing, operations, and data scientists to deliver outstanding products
Simplify the payments processes while also reducing costs and risks
Product Manager - Payments And Cx
By GOAT Group At United States
5+ years of product management experience
Define roadmap, requirements and priorities, working closely with business partners and engineering leaders
Define detailed product requirements and user stories
Design and deliver solutions and tools for customers and internal teams with an emphasis on user experience
Create, manage, and execute on roadmaps, consistently evaluating opportunities for improvement, growth, and delivery
Experience managing software products, payment integrations
Vp, Product Manager, Payments
By Banc of California At , Santa Ana, 92707, Ca $129,843 - $185,868 a year
Effective organizational and time management skills.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
5-7 years of experience as a Product Manager.
Experience developing products and writing requirements for ACH, Card payments, Fraud, Tokenization, Reporting and Chargebacks
Manage and plan for payment mandates to ensure compliance.
Strong written and verbal communication skills.
Product Manager - Venmo Payments
By PayPal At , , Ca $72,700 - $176,000 a year
Deeply data-driven, Enthusiastic, and passionate around agile product management, with the goal of delivering breakthrough consumer experiences.
4+ years of experience in product management, consulting, co-founder, or related technical role.
You will focus on providing innovative solutions that are scalable and robust, improving the payment experiences for our customers.
Coordinate with finance and analytics to measure/ track business and financial impacts.
Partner with legal, network compliance, regulatory and risk stakeholders to effectively manage risks and confirm compliance.
Proven experience executing a transformational product strategy while successfully tackling ambiguity independently.
Senior Product Manager - Payments
By Recruitzz At San Francisco, CA, United States
4-6 years of experience as a Product Manager preferably at a start-up
Experience working within payments or fintech adjacent industry
Experience overseeing roadmap strategy and definition for a B2B-related product
Interest in payroll, HR, and/or the fintech landscape
Product Manager, Fraud & Payments
By American Express At Itasca, IL, United States
At least 3 years of product management experience in B2B software development e.g., SaaS solutions
Outstanding communication, presentation, and time management skills.
Management of several projects aligned with our product strategy/roadmap.
Development of technical requirements and specifications.
Experience in bringing a B2B solution/product to market.
Strong leadership and interpersonal skills, building and maintaining strong relationships with clients and project stakeholders.

Are you a Payments Strategy Manager looking to make an impact? We are looking for a creative and innovative leader to join our team and help us develop and execute a winning payments strategy. You will be responsible for driving the development of new payment products, managing the implementation of payment solutions, and ensuring the success of our payment initiatives. If you have a passion for payments and a desire to make a difference, this is the job for you!

Overview A Payments Strategy Manager is responsible for developing and implementing strategies to optimize payments processes and systems. They work with stakeholders across the organization to ensure that payments are secure, efficient, and cost-effective. They are also responsible for staying up to date on the latest payment technologies and trends. Detailed Job Description A Payments Strategy Manager is responsible for developing and implementing strategies to optimize payments processes and systems. They work with stakeholders across the organization to ensure that payments are secure, efficient, and cost-effective. They are also responsible for staying up to date on the latest payment technologies and trends. The Payments Strategy Manager will be responsible for researching and analyzing payment trends and technologies, developing and implementing payment strategies, and managing payment projects. They will also be responsible for developing and maintaining relationships with payment partners, vendors, and other stakeholders. Job Skills Required
• Knowledge of payment systems, technologies, and trends
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to manage multiple projects and prioritize tasks
• Knowledge of financial regulations and compliance
• Knowledge of data analysis and reporting
Job Qualifications
• Bachelor’s degree in finance, accounting, business, or related field
• 5+ years of experience in payments, finance, or related field
• Experience with payment systems and technologies
• Experience with project management
• Knowledge of financial regulations and compliance
Job Knowledge
• Knowledge of payment systems, technologies, and trends
• Knowledge of financial regulations and compliance
• Knowledge of data analysis and reporting
• Knowledge of project management
Job Experience
• 5+ years of experience in payments, finance, or related field
• Experience with payment systems and technologies
• Experience with project management
Job Responsibilities
• Research and analyze payment trends and technologies
• Develop and implement payment strategies
• Manage payment projects
• Develop and maintain relationships with payment partners, vendors, and other stakeholders
• Monitor and ensure compliance with financial regulations
• Prepare reports and analyze data related to payments