Customer Operations & Payments Manager
By IKEA At , Brooklyn, 11231, Ny $83,464 - $121,000 a year
Hires, onboards, trains, leads, manages and develops customer experience leaders in the store.
Introduces best practices and rolls out new country processes and systems on a timely basis to entire Customer Experience team.
Contributes to the creation of the Customer Experience action plan, secures buy in, initiates implementation and follows up.
In customer service, problem solving and conflict handling techniques.
Using data and insights in customer interactions with IKEA across all channels and IKEA service providers into actions and solutions.
Managing, leading and developing people, preferably in customer centric service or retail environment.
Lead Product Manager - Payments
By SeatGeek At New York City Metropolitan Area, United States
Excellent communication (written + verbal) skills and ability to build genuine, collaborative relationships throughout all levels of the org
Demonstrated experience managing complex and cross-functional initiatives including planning, execution, and delivery
Strong decision making skills with a balanced view of data, domain expertise, and gut instinct
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
Guide build vs. buy decisions to balance ability to experiment with reliability and scalability of our platform
Be a trusted PM for the existing Payments team, diving into in-progress initiatives, making decisions as needed and supporting delivery
Customer Experience Manager [Payments]
By Upwork At Florida, United States
Certified Customer Experience Professional (CCXP)
Experience delivering insights reports to cross-functional teams, including ability to provide direction while not having direct authority
Amplify the Voice of the Customer: advocate relentlessly to ensure our customers are heard throughout the Payments business unit
Closed-Loop methodologies: Educate and empower Payments teams to close-the-loop with our users, including issue resolution, prevention, and communication
Systems thinker: Zoom out to see the big picture and dive into the details when appropriate
Proven track record driving positive change in a complex environment
Senior Manager, Payments Jobs
By LVMH At New York, NY, United States
Experience in project management and leading working groups.
Minimum 3+ years’ experience as credit card payment manager at a merchant in the USA.
Composure and ability to work with not only peers but with senior management.
PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED
Leading and fostering credit card payment community shared experience, training and networking sessions.
Possess end to end negation experience to develop and execute strategic relationships.

Are you a Payments Strategy Manager looking to make an impact? We are looking for a creative and innovative leader to join our team and help us develop and execute a winning payments strategy. You will be responsible for driving the development of new payment products, managing the implementation of payment solutions, and ensuring the success of our payment initiatives. If you have a passion for payments and a desire to make a difference, this is the job for you!

Overview A Payments Strategy Manager is responsible for developing and implementing strategies to optimize payments processes and systems. They work with stakeholders across the organization to ensure that payments are secure, efficient, and cost-effective. They are also responsible for staying up to date on the latest payment technologies and trends. Detailed Job Description A Payments Strategy Manager is responsible for developing and implementing strategies to optimize payments processes and systems. They work with stakeholders across the organization to ensure that payments are secure, efficient, and cost-effective. They are also responsible for staying up to date on the latest payment technologies and trends. The Payments Strategy Manager will be responsible for researching and analyzing payment trends and technologies, developing and implementing payment strategies, and managing payment projects. They will also be responsible for developing and maintaining relationships with payment partners, vendors, and other stakeholders. Job Skills Required
• Knowledge of payment systems, technologies, and trends
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to manage multiple projects and prioritize tasks
• Knowledge of financial regulations and compliance
• Knowledge of data analysis and reporting
Job Qualifications
• Bachelor’s degree in finance, accounting, business, or related field
• 5+ years of experience in payments, finance, or related field
• Experience with payment systems and technologies
• Experience with project management
• Knowledge of financial regulations and compliance
Job Knowledge
• Knowledge of payment systems, technologies, and trends
• Knowledge of financial regulations and compliance
• Knowledge of data analysis and reporting
• Knowledge of project management
Job Experience
• 5+ years of experience in payments, finance, or related field
• Experience with payment systems and technologies
• Experience with project management
Job Responsibilities
• Research and analyze payment trends and technologies
• Develop and implement payment strategies
• Manage payment projects
• Develop and maintain relationships with payment partners, vendors, and other stakeholders
• Monitor and ensure compliance with financial regulations
• Prepare reports and analyze data related to payments