Payments Fraud Strategy Manager Jobs

Utilize knowledge of performance data to help inform the payments and fraud roadmap

Bachelors’ in CS, Statistics, Business, Economics or similar experience

3+ years’ experience using analytics to drive key business decisions; business/product/marketing analytics, business intelligence, and strategy consulting

Experience with fraud detection, prevention within a payments or restaurant

Knowledge and understanding of Visa and Mastercard tools - AVS, 3DS, etc

Experience working with large acquiring and fraud prevention third-party vendor partners

Produce regular reports and analysis to communicate fraud trends and risks to management

Build foundational scripts using SQL and database skills

Understanding the nuances of Etsy’s payment processing data and the myriad interactions with our financial systems.

Building rich data sources of truth that interweave complex payments data and foundational data from across the Etsy ecosystem

Finding and advocating for outstanding opportunities for Etsy’s growth that move critical metrics

Analyze data related to payments to identify potential fraud indicators

Showcase strong time-management skills to maintain or exceed expected daily workloads, lead the team by example

Using deep analytical talent, identify areas of opportunity within the ecosystem to apply financial management and fraud prevention best practices

Demonstrated depth of knowledge in the realm of financial services, specifically experience with debit card payments and debit card disputes

Manage individual performance and provide ongoing insight and coaching

Previous experience identifying opportunities to update, revise or implement rules and/or controls to mitigate fraud/inauthentic activity.

Prior leadership experience managing a team of high performing fraud analysts, including coaching and development

Experience leading large projects, hitting goals, and succeeding in a team environment

Problem solving and analytical skills, including proficiency in SQL and Expertise in Excel (can maintain complex spreadsheets/sheets)

Improve through experimentation – Use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth

You're Excited About This Opportunity Because You Will…

We're Excited About You Because…

Our Commitment to Diversity and Inclusion

Knowledge of the principles, processes, procedures, and trends of fraud and fraud prevention. Experience in the payments industry a plus

Bachelor’s Degree and 5+ years equivalent work experience

Effective verbal and written communication, with experience presenting findings to executive and leadership teams and maintaining composure in high stakes situations

Supports Leadership by providing inputs to and implementing PINS initiatives, goals and strategies.

Supports projects and initiatives driven by adjacent teams (e.g., Product, IT, Payment Operations) to enhance fraud prevention processes

Proven track record of success in leading teams. For example, increased leadership responsibility of departments, people and projects

Proven experience in payments risk management, fraud prevention, or a related field

Strong knowledge of payment systems, industry standards, and emerging trends in payment risk management

Professional certifications in risk management or fraud prevention (e.g., CFE, CRISC, CAMS)

Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

Familiarity with regulatory requirements and compliance frameworks in the payments industry

Experience with fraud prevention technologies, machine learning, and data analytics tools is highly desirable

Experience with the project management lifecycle through Agile

Master's Degree in Mathematics, Statistics, Operations Management, Economics or other quantitative, business or technical discipline preferred.

Monitor fraud trend and develop fraud strategies, tools, processes to deliver superior fraud detection while balancing customer experience.

Effectively manages competing priorities of requests working under strict deliverables.

Serves as an escalation point for team members and can articulate the higher-level vision and any requirements questions

Previous experience with managing fraud risk at another financial institution required

Ownership and management of fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis

Deliver tangible business benefit and value (e.g. loss avoidance, expense optimization, enhanced customer experience).

Manage and develop high performing team; establish bench strength to support needed fraud capabilities and business goals.

Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis.

Effective coaching, mentoring and talent development skills; ability to identify development areas, provide sound feedback, and guide employees to action.

Drive innovation via thought leadership while maintaining end-to-end view and leveraging Global cutting-edge techniques

At least 3 years of product management experience in B2B software development e.g., SaaS solutions

Outstanding communication, presentation, and time management skills.

Management of several projects aligned with our product strategy/roadmap.

Development of technical requirements and specifications.

Experience in bringing a B2B solution/product to market.

Strong leadership and interpersonal skills, building and maintaining strong relationships with clients and project stakeholders.

Offers will be reflective of the candidate’s location and experience.

Create pre-approved price matrix based on volume, device count, growth with Finance and Strategy teams

Support Finance in developing Payments billing processes and support on billing inquiries

2-3 year previous experience in payment related position

Previous experience with supporting sales team with statement analysis’ and payment related selling

Bachelor’s degree in business or related field required or equivalent additional experience

Produce regular reports and analysis to communicate fraud trends and risks to management

Build foundational scripts using SQL and database skills

Understanding the nuances of Etsy’s payment processing data and the myriad interactions with our financial systems.

Building rich data sources of truth that interweave complex payments data and foundational data from across the Etsy ecosystem

Finding and advocating for outstanding opportunities for Etsy’s growth that move critical metrics

Analyze data related to payments to identify potential fraud indicators

Full-time remote role that offers EXCELLENT benefits including equity

full-time remote role that offers EXCELLENT benefits including equity

Strong knowledge of industry leading fraud solutions as it applies to the cards business

Credit cards OR debit cards experience is a MUST

2+ years of consumer credit risk Fraud experience is a MUST specifically within credit OR debit cards space

MUST have credit card fraud mitigation strategy experience including: ideation, development, implementation, and monitoring

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

(accommodation requests only; other inquiries won't receive a response).

Please review the following job description:

Visual / Audio / Speaking

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Partner with risk horizontal teams to deliver scalable global risk management policies through the buyer lifecycle.

Minimum of 3 years of Risk experience - REQUIRED.

Minimum of 3 years of SQL, hands on/professional experience - REQUIRED.

Experience building dashboards and reporting that leads to user self-discovery

Communicate ideas succinctly and accurately; tailor your communication to a broad range of audiences; active listening and good presentation skills.

Develop significant insights that improve risk controls based on large incidents, near misses, product and portfolio analysis.