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Overnight Front Desk Supervisor Jobs in North Carolina

Front Desk Supervisor Jobs
By Embassy Suites Charlotte-Concord Golf Resort & Spa At Concord, NC, United States
Assisting the Front Office Manager in the day-to-day operations of the front desk while ensuring 100% guest satisfaction.
Previous hotel front desk supervisory experience preferred or related supervisory experience.
OnQ and Hilton experience preferred.
Outstanding guest service skills; Strong hospitality skills.
You will look for new ways to enhance the guest experience
Registering our guests and assisting with guest departures while providing prompt and courteous service.
Front Desk Supervisor Jobs
By Pyramid Global Hospitality At Raleigh, NC, United States

The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered. The Front Desk Supervisor will: Communicate ...

Front Desk Supervisor - Hilton Asheville Biltmore Park
By Biltmore At Asheville, NC, United States
Ability to access and accurately input information using a moderately complex computer system, including DoubleTree by Hilton property management systems
Outstanding medical, dental, and vision benefits coverage!
Demonstrate working knowledge of the service standards.
Performs other duties and responsibilities as assigned or required.
Interpersonal skills to provide overall guest satisfaction.
$17.00 per hour starting pay!

Are you looking for a challenging and rewarding role in the hospitality industry? We are looking for an experienced and motivated Overnight Front Desk Supervisor to join our team! As the Overnight Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring the safety and security of our guests. If you are a customer service-oriented individual with excellent communication and organizational skills, this is the perfect opportunity for you!

What is Overnight Front Desk Supervisor Job Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of cash handling procedures
• Knowledge of safety and security procedures

What is Overnight Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality role
• Ability to work overnight shifts
• Ability to pass a background check

What is Overnight Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of cash handling procedures
• Knowledge of safety and security procedures

What is Overnight Front Desk Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality role
• Ability to work overnight shifts

What is Overnight Front Desk Supervisor Job Responsibilities?

• Greeting guests and checking them in and out
• Answering phone calls and responding to guest inquiries
• Processing payments and handling cash
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