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Overnight Front Desk Supervisor Jobs in Illinois

Front Desk Supervisor Jobs
By Universal Health Institute At Chicago, IL, United States

Experience in the field of health (fitness, healthclub or healthcare focus) required for this position.

Front Desk Supervisor Jobs
By Embassy Suites East Peoria - Hotel & RiverFront Conf Center At East Peoria, IL, United States
You will look for new ways to enhance the guest experience
Significant Travel Discounts on Marriott and/or Hilton properties
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Help to resolve problems through recovery when things aren't quite right

Are you looking for a challenging and rewarding role in the hospitality industry? We are looking for an experienced and motivated Overnight Front Desk Supervisor to join our team! As the Overnight Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring the safety and security of our guests. If you are a customer service-oriented individual with excellent communication and organizational skills, this is the perfect opportunity for you!

What is Overnight Front Desk Supervisor Job Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of cash handling procedures
• Knowledge of safety and security procedures

What is Overnight Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality role
• Ability to work overnight shifts
• Ability to pass a background check

What is Overnight Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of cash handling procedures
• Knowledge of safety and security procedures

What is Overnight Front Desk Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality role
• Ability to work overnight shifts

What is Overnight Front Desk Supervisor Job Responsibilities?

• Greeting guests and checking them in and out
• Answering phone calls and responding to guest inquiries
• Processing payments and handling cash
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