Front Desk Operations Supervisor
By Marriott Vacations Worldwide At , Lihue, 96766

JOB SUMMARY Supervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property ...

Overnight Front Desk Receptionist
By Four Seasons At , Chicago, Il
Good problem solving ability and proficiency in Hotel property management systems .
The person we seek must have excellent interpersonal and verbal skills.
Previous front office experience within a luxury hotel environment is preferred and a flexible schedule is a must.
Requires attention to detail and problem solving skills, as well as a passion for customer service
A robust benefit plan, including medical, dental, vision, life insurance, 401(k) and paid time off.
Strong command of the English language

Are you looking for a challenging and rewarding role in the hospitality industry? We are looking for an experienced and motivated Overnight Front Desk Supervisor to join our team! As the Overnight Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring the safety and security of our guests. If you are a customer service-oriented individual with excellent communication and organizational skills, this is the perfect opportunity for you!

What is Overnight Front Desk Supervisor Job Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of cash handling procedures
• Knowledge of safety and security procedures

What is Overnight Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality role
• Ability to work overnight shifts
• Ability to pass a background check

What is Overnight Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of cash handling procedures
• Knowledge of safety and security procedures

What is Overnight Front Desk Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality role
• Ability to work overnight shifts

What is Overnight Front Desk Supervisor Job Responsibilities?

• Greeting guests and checking them in and out
• Answering phone calls and responding to guest inquiries
• Processing payments and handling cash