Front Desk Supervisor Jobs
By Hyatt House White Plains At , White Plains, 10604, Ny $24 an hour
Perform other duties as requested by management.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
1 to 3 years of related experience.
Assistant Front Office Manager – Front Office Manager – Assistant General Manager
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Are you looking for a challenging and rewarding role in the hospitality industry? We are looking for an experienced and motivated Overnight Front Desk Supervisor to join our team! As the Overnight Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring the safety and security of our guests. If you are a customer service-oriented individual with excellent communication and organizational skills, this is the perfect opportunity for you!

What is Overnight Front Desk Supervisor Job Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of cash handling procedures
• Knowledge of safety and security procedures

What is Overnight Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality role
• Ability to work overnight shifts
• Ability to pass a background check

What is Overnight Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of cash handling procedures
• Knowledge of safety and security procedures

What is Overnight Front Desk Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality role
• Ability to work overnight shifts

What is Overnight Front Desk Supervisor Job Responsibilities?

• Greeting guests and checking them in and out
• Answering phone calls and responding to guest inquiries
• Processing payments and handling cash